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Experience Level
Mid to Senior
Qualifications
Proven experience in managing large-scale construction projects, particularly in the public sector. Strong understanding of project management principles and methodologies. Excellent communication and leadership skills. Ability to work collaboratively with diverse teams and stakeholders. Professional certifications in project management (e.g., PMP) are a plus.
About the job
We are seeking a skilled and dedicated Construction Project Manager to join our team at Turner Townsend, specializing in the public sector. In this role, you will oversee a variety of construction projects, ensuring they are completed on time and within budget while meeting the highest quality standards. You will collaborate with stakeholders, manage project teams, and drive project success through effective planning and execution.
About Turner Townsend
Turner Townsend is a global consultancy firm that specializes in program management, project management, and construction management. We are dedicated to delivering exceptional results for our clients across various sectors, including infrastructure, energy, and the public sector. Join us and be a part of a dynamic team that values innovation, collaboration, and excellence.
Role Overview Box Inc. is seeking a Customer Success Manager focused on the Public Sector in San Francisco, CA. This role centers on helping government and public sector clients reach their goals with the Box platform. The position involves working directly with clients to understand their needs, address challenges, and ensure they get real value from our pr…
Role Overview Virtru is hiring a Senior Customer Success Manager to support clients in the Global Public Sector. This hybrid role is based in San Francisco, CA. What You Will Do Lead client relationships, focusing on the needs of public sector organizations worldwide. Work closely with customers to boost satisfaction and encourage adoption of Virtru's data protection products. Partner with teams across the company to help clients reach their goals and realize the full value of Virtru's technology.
Full-time|Hybrid| Honolulu, HI; Seattle, WA; San Diego, CA; San Francisco, CA - Hybrid
Join Virtru as a Senior Customer Success Manager in our Global Public Sector team, where you will play a crucial role in driving customer satisfaction and success. You will engage with key stakeholders, ensuring that our solutions align with their needs and deliver maximum value. This is an exceptional opportunity to contribute to the growth of our organization while working in a hybrid environment.
Full-time|On-site|San Francisco, CA | New York City, NY | Washington, DC
We are seeking a skilled Contracts Manager to join our dynamic team at Anthropic. In this pivotal role, you will oversee and manage contracts within the public sector, ensuring compliance and efficient execution. You will work closely with cross-functional teams to support our mission of advancing AI technology responsibly.
Full-time|$213.9K/yr - $341.6K/yr|On-site|San Francisco, CA; St. Louis, MO; New York, NY; Washington, DC
Join Scale AI, a leader in artificial intelligence solutions, as we rapidly expand our Public Sector division. Our mission is to empower government agencies in leveraging AI for national security and public operations. We are seeking a proactive Field Engineering Manager to lead our field engineering teams on federal AI projects. In this pivotal role, you will have a direct impact on significant revenue growth by fostering strong relationships with our key public sector clients and ensuring their satisfaction and loyalty to Scale AI. This position is perfect for a technical leader who enjoys team management while remaining engaged with cutting-edge technology and solving impactful challenges within the U.S. government.As a Field Engineer, you will be a software engineering generalist, skilled in client engagement and adept at translating ambiguous requirements into robust, production-grade solutions alongside our Product, Engineering, and Delivery teams. You will possess a deep understanding of Scale's products and codebase, as well as a broad technical knowledge of Generative AI systems, APIs, networking, and data engineering. Your ability to build strong relationships and manage projects will be crucial as you deliver technical solutions and nurture your team’s growth.Your role will encompass a balance of technical planning and execution (50%) alongside people management and team development (50%), overseeing a team of 6-8 engineers. You will collaborate across functions with product, engineering, security, and delivery teams to ensure compliance with federal regulations and security standards.Daily Responsibilities:Engage with customers in field engineering, focusing on technical development and solution delivery (50%)Manage and mentor a growing engineering team (50%)Key Responsibilities:Recruit and build a high-performing engineering team.Enhance engineering productivity through guidance, mentorship, and technical leadership on Generative AI projects.Collaborate with cross-functional teams to design and execute a strategic roadmap based on customer needs.Work directly with clients to identify their challenges and convert them into tailored workflows using Scale's platform.Be open to approximately 25% travel or potential relocation to key customer locations.Collaborate with cross-functional teams to define the vision for backend solutions tailored to government agency requirements.
Full-time|$145K/yr - $160K/yr|On-site|US | California | San Francisco
Join OpenGov, the foremost provider of AI and ERP solutions tailored for local and state governments across the U.S. With a robust portfolio serving over 2,000 municipalities, including cities, counties, state agencies, school districts, and special districts, we empower public sector organizations to operate efficiently, adapt to change, and enhance public trust. Our best-in-class offerings include enterprise asset management, procurement and contract management, financial management, billing and revenue management, and open data transparency. These integrated solutions are encapsulated within the OpenGov ERP, enabling organizations to prioritize tasks and maximize ROI with each resource allocation. Discover more about OpenGov's mission to facilitate effective and accountable governance at OpenGov.com.Job Summary:As a Senior Customer Success Manager at OpenGov, you will act as a strategic advisor and partner to our high-impact customer portfolio. Your expertise in customer engagement, cross-functional leadership, and strategic account management will be pivotal in driving product adoption, enhancing customer retention, and fostering revenue growth. This role demands strong business acumen, the ability to influence executive stakeholders, and strategic insight to align OpenGov solutions with customer objectives, directly influencing customer satisfaction and long-term loyalty.Responsibilities:Craft and implement comprehensive customer success strategies that align customer aspirations with OpenGov’s solutions, promoting adoption, retention, and growth.Build deep, trust-based relationships with key customer stakeholders, including executive sponsors and operational leaders, to ensure alignment and satisfaction.Drive strategic initiatives such as business reviews, account planning, and customer health assessments to proactively identify potential risks and opportunities.Collaborate with Sales and Product teams, providing customer insights, spotting expansion opportunities, and influencing product roadmap decisions.Act as a subject matter expert across customer segments (e.g., state/local government, education, non-profits) to deliver tailored guidance and maximize platform value.Design and implement customer engagement initiatives, including user groups, workshops, and webinars, to foster community and encourage solution adoption.
Full-time|$273.7K/yr - $341.6K/yr|On-site|San Francisco, CA; St. Louis, MO; New York, NY; Washington, DC
As the Mission Software Engineering Manager for Scale AI’s rapidly growing Public Sector division, you will be a pivotal member of our innovative Federal Engineering team. In this role, you will help government agencies leverage AI for essential national security, defense, and public missions. Your expertise will be vital in designing and implementing robust solutions that seamlessly integrate with our scalable, high-performance platform, enabling our customers to enhance their workflows effectively.Key Responsibilities:Build and mentor a high-performing engineering team dedicated to Generative AI projects.Boost engineering efficiency by providing technical leadership and guidance.Work collaboratively with cross-functional teams to define and execute a strategic roadmap.Engage directly with customers to translate their challenges into actionable features within Scale’s platform.Be prepared for approximately 25% travel or potential relocation to key customer locations.Partner with cross-functional teams to create backend solutions tailored for government agencies operating in secure environments.Oversee end-to-end data integrations, ensuring seamless synchronization between customer data and Scale’s platform.Deploy and maintain Scale software solutions on customer sites.Collaborate closely with customers to develop features that drive satisfaction and loyalty.Construct reliable backend systems that empower customers to accelerate their AI initiatives.Actively participate in customer engagements, working with stakeholders to comprehend requirements and deliver innovative solutions.This position requires a current TS/SCI security clearance or the capability to obtain one.
Full-time|Remote|Remote (Atlanta, Austin, San Francisco, Seattle)
About Ditto Ditto builds technology that keeps data connected at the edge, no matter the network conditions. Our peer-to-peer synchronization engine helps developers create real-time applications that work reliably, even in stadiums, airplanes, or remote military bases where internet access is limited or unavailable. With over $145 million in funding and partnerships with organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto supports mission-critical operations in aviation, retail, travel, hospitality, and defense. As a fast-growing startup, we value a diverse and inclusive team to help solve complex connectivity challenges worldwide. Role Overview Ditto is looking for an experienced Engineering Manager to lead our Forward Deployed Engineers (FDE) team, focusing on public sector clients. This is a customer-facing leadership role that blends technical depth with enterprise project delivery. The FDE team works closely with key customers, tackling integration challenges, building proof-of-concepts, supporting adoption, and channeling customer needs back to Ditto’s product and engineering groups. The manager will mentor engineers and act as a technical partner, helping Ditto deliver strong results in complex public sector environments. What You Will Do Lead, develop, and retain a team of Forward Deployed Engineers supporting enterprise and public sector customers. Set high standards for technical quality and customer engagement within the FDE team. Work closely with Sales, Customer Success, and Product teams to align engineering efforts with strategic account goals. Provide hands-on technical guidance on Ditto integrations, edge deployments, and architecture, including air-gapped, disconnected, and classified environments. Oversee project delivery: define scopes, manage workloads, remove blockers, and help clients achieve their objectives. Lead recruitment, onboarding, and career growth for FDE team members. Develop scalable processes, playbooks, and tools to improve team efficiency as the customer base grows. Champion the technical needs of public sector customers within Ditto. Location Remote. Candidates based in Atlanta, Austin, San Francisco, or Seattle are encouraged to apply.
As a Customer Success Manager at Gridware, you will play a pivotal role in ensuring our clients achieve their desired outcomes while using our innovative software solutions. You will be their trusted advisor, guiding them through the adoption process, and providing ongoing support to maximize their success and satisfaction. Your expertise will directly contribute to customer retention and growth.
Full-time|$154.4K/yr - $257K/yr|On-site|San Francisco, CA; St. Louis, MO; New York, NY; Washington, DC
Scale AI develops AI systems that support critical decision-making for organizations around the world. The Public Sector team partners with government agencies to bring AI solutions to important public missions. Role overview The Product Manager for Public Sector GenAI Test & Evaluation leads the vision and planning for Scale AI’s evaluation capabilities. This position manages the T&E technology stack, which is central to measuring, improving, and validating the performance of AI applications. The work often requires handling high-stakes and unpredictable scenarios. What you will do Set the direction and oversee development of the test and evaluation infrastructure for public sector AI projects. Collaborate with engineering teams to identify technical issues and translate them into clear action plans. Work closely with both commercial and government teams to define requirements, ensuring evaluation services meet strict standards. Continuously refine the technology stack so machine learning teams can enhance performance and reliability. Share key performance insights with stakeholders throughout the organization. Locations San Francisco, CA St. Louis, MO New York, NY Washington, DC
Join reteam as a Customer Success Manager, where you will be instrumental in enhancing customer satisfaction and retention. Your role will involve engaging with clients, understanding their needs, and ensuring they derive maximum value from our services.As a key player in our team, you will collaborate closely with various departments to drive customer success initiatives. Your expertise in customer relationship management will be vital in fostering long-term partnerships.
Join our innovative team at Anthropic as a Scaled Customer Success Manager, where you will play a pivotal role in enhancing customer experiences and driving retention. In this dynamic position, you will collaborate with cross-functional teams to ensure our clients receive exceptional support and value from our services.
Role overview The Technical Customer Success Manager at Tavus works from San Francisco, focusing on helping clients make the most of Tavus products. The position combines technical support with practical guidance, aiming to build strong relationships and a clear understanding of each customer's goals. What you will do Collaborate directly with clients to identify their needs and technical challenges Provide clear solutions and actionable advice so customers can succeed with Tavus products Support clients throughout their journey, working to ensure satisfaction and long-term value Who thrives in this role People who enjoy working with technology, value customer service, and adapt quickly to change tend to do well in this position.
We are seeking a skilled and dedicated Construction Project Manager to join our team at Turner Townsend, specializing in the public sector. In this role, you will oversee a variety of construction projects, ensuring they are completed on time and within budget while meeting the highest quality standards. You will collaborate with stakeholders, manage project teams, and drive project success through effective planning and execution.
Join the Zip RevolutionZip is at the forefront of transforming enterprise procurement through our cutting-edge AI platform, designed for seamless collaboration between humans and AI agents. Our technology optimizes procurement processes across teams, tools, and suppliers, empowering organizations to acquire essential resources and drive rapid innovation.We are proud to have the trust of industry leaders such as T-Mobile, OpenAI, AMD, Mars, and Dollar Tree, collectively saving over $8 billion and managing more than $500 billion in expenditures. Our diverse team comprises visionary product leaders from major companies like Apple, Airbnb, and Meta, alongside seasoned procurement experts from high-profile organizations including United Health, Sanofi, and NASA.With strong backing from notable investors including Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has successfully raised $371 million and currently holds a valuation of $2.2 billion. Our achievements have garnered recognition from Forbes Fintech 50, Fast Company’s Most Innovative Companies, and LinkedIn’s Top Startups.Your OpportunityAs a Business Development Representative (BDR) focused on the State & Local Government (SLED) sector, you will play a pivotal role in generating new business opportunities within government agencies and public sector organizations. Your responsibilities will involve strategic outbound prospecting to build a robust pipeline.This role is ideal for individuals who possess a keen interest in public sector procurement processes and are eager to contribute to our mission of simplifying complex purchasing tasks in highly regulated environments. Join us as we expand our influence in this dynamic market.
We are seeking an enthusiastic and dynamic Manager of Scaled Customer Success to join our team at Notion Labs Inc. In this pivotal role, you will drive the success of our customer base through innovative strategies and exceptional service. Your leadership will inspire a team dedicated to enhancing customer experience and engagement. If you are passionate about customer success and have a track record of managing teams effectively, we want to hear from you!
Full-time|On-site|San Francisco, California, United States
As a Staff Customer Success Manager at Checkr, you will play a pivotal role in ensuring our clients achieve their goals while leveraging our innovative background check solutions. Your expertise will be essential in building lasting relationships, guiding customers through their journey, and maximizing the value they receive from our services. In this role, you will lead a team of Customer Success Managers, develop best practices, and implement strategies that enhance customer engagement and satisfaction. You will collaborate with cross-functional teams to ensure that our customers receive exceptional service tailored to their needs.
Full-time|$140K/yr - $290K/yr|On-site|San Francisco, CA; New York, NY; Honolulu, Hawaii, St. Louis, MO; Washington, DC
At Scale AI, we play an essential role in bringing cutting-edge AI technologies to life, spanning areas such as autonomous driving, drones, robotics, and advanced language models. Our partnerships with leading self-driving car and robotics machine learning teams, as well as major players in the generative AI sector, position us at the forefront of innovation. As our customer base expands, we are seeking a Field Engineer to spearhead our field engineering initiatives for federal AI projects. In this pivotal role, you will have the chance to significantly influence revenue generation by collaborating with our most important public sector clients and fostering long-lasting relationships that transform them into ardent advocates for Scale. Our Field Engineers are dedicated to ensuring that customers' experiences with our technology are seamless and optimized, paving the way for successful, enduring partnerships. They collaborate closely with Product, Engineering, and Operations teams to guide existing clients in constructing production-grade data pipelines. This is achieved by thoroughly understanding customer use cases and developing the necessary tools and documentation to support their scalable growth. Field Engineers are not only adept in Scale's products and codebase but also possess a solid technical foundation in web development, API usage, and managing large datasets. They excel at building relationships, project management, and are known for their engaging personalities. The ideal candidate is a versatile software engineer who thrives on direct client interaction, adept at transforming ambiguous requirements into sustainable solutions in close collaboration with Product and Engineering teams. This role sits at the convergence of customer delivery, product development, and engineering, providing you with a diverse range of experience and allowing you to leverage both analytical and creative thinking. If this resonates with you, we encourage you to apply!
Full-time|$110K/yr - $130K/yr|On-site|San Francisco
Position OverviewBobyard has experienced impressive growth, doubling our revenue each month recently. We are on the lookout for a skilled Customer Success Manager to partner with our customers, primarily mid-market construction firms in landscaping and related sectors. This role is crucial for ensuring customer training, adoption, retention, and expansion within their accounts.Your primary mission is to facilitate customers in achieving their business objectives with our innovative product.To succeed in this role, you will:Establish success metrics with customers and guide them through onboardingCultivate strong relationships and proactively identify opportunities for added valueCommunicate customer feedback to product and engineering teams, collaborating on new launchesDrive upsells, gather testimonials, and develop case studiesCreate customer success playbooks, support documentation, and workflowsDesired AttributesKind, humble, relentless, and focusedTech-savvy with exceptional communication skills: you will be teaching customers how to leverage our advanced productA quick learner with a deep curiosity for our product and industry applicationsExcellent presentation abilities: comfortable presenting to leadership and making business casesStrong work ethic and passion: this role is suited for someone who thrives in a startup environmentA commitment to doing whatever it takes to achieve successStrategic and creative thinker: able to step back and find innovative solutions to challengesBonus: Experience with tools like Zapier, CRM automations, or agents in a customer success/support roleBenefitsCompetitive compensation: $110,000 - $130,000 OTE (includes commission and performance-related bonuses)Collaborative environment with sales, product, design, and engineering teamsOpportunity to contribute to building a leading company alongside a world-class teamA unique chance to be among the first members of our customer success team, shaping processes and strategiesThis is a full-time, in-person role based in San Francisco. Join us and be part of a team that’s innovating in the industry!
At Krea, we are pioneering the future of AI-driven creative tools tailored for artists, designers, and studios. Our vision is to create AI that is not only intuitive and controllable but also fundamentally enhances the creative process. We see AI as a transformative medium that encompasses text, images, video, sound, and even 3D art.We are in search of a Founding Customer Success Manager who will ensure our clients derive significant value from Krea. From initial onboarding to fostering deep and long-lasting adoption, you will collaborate closely with creative teams, guiding them through our workflows while serving as the vital link between customers, our product, and sales teams.