Content Operations Assistant

Arco EducaçãoSão Paulo e Curitiba

Hybrid Full-time

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Experience Level

Entry Level

Qualifications

To participate in our process, you need to have:Availability for hybrid work in São Paulo (SP) or Curitiba (CWB);Completed high school (Higher education in progress or completed in Administration, Production, or related fields is desirable);Basic knowledge of IT (Google Workspace);Strong oral and written communication skills;Ability to organize and manage information and documents;Proficiency in updating spreadsheets, reports, and records;Preferred qualifications:Previous experience as an assistant or in administrative roles;Basic understanding of process control, quality, or customer service;Experience in corporate or educational environments;Comfort with digital tools and basic automation.

About the job

Role overview

This role supports communication and content processes for both schools and internal teams. The assistant manages requests, coordinates between departments, and helps keep daily operations running smoothly.

What you will do

Receive and process communication requests (OMDs) from schools using official channels
Act as a point of contact between Channels and Editorial Content teams
Assist with a range of operational and administrative tasks
Track ongoing activities and ensure deadlines are met

Requirements

Ability to work in a hybrid arrangement in São Paulo (SP) or Curitiba (CWB)
Completed high school education; a degree in Administration, Production, or related areas is a plus
Basic IT knowledge, especially with Google Workspace tools
Clear oral and written communication
Strong organizational skills for handling information and documents
Experience updating spreadsheets, reports, and records

Preferred qualifications

Previous experience as an assistant or in administrative positions
Understanding of process control, quality, or customer service
Background in corporate or educational environments
Comfort working with digital tools and basic automation

Benefits

Meal assistance and/or food vouchers
Health and dental plans

About Arco Educação

Arco Educação is a forward-thinking organization dedicated to transforming education. Our team consists of passionate individuals committed to making a difference in the learning landscape. We believe in inclusivity and actively seek to empower all individuals, including those with disabilities.

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