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Experience Level
Entry Level
Qualifications
The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and a strong customer service orientation. Previous experience in account management or a related field is preferred, along with proficiency in CRM software and Microsoft Office Suite.
About the job
Join our dynamic team at Alpha Insight Inc. as a Customer Account Representative. In this pivotal role, you will be the first point of contact for our valued clients, ensuring their inquiries are handled efficiently and effectively. Your primary responsibilities will include managing customer accounts, addressing client concerns, and providing tailored solutions to meet their needs.
About Alpha Insight Inc.
Alpha Insight Inc. is a forward-thinking company dedicated to delivering exceptional customer service and innovative solutions in the industry. We pride ourselves on fostering a collaborative work environment that encourages growth and development.
Are you a dedicated professional looking for an exciting career that provides flexibility and opportunities for advancement? Join us at A. O. Garcia Agency! With the ability to work from home and a flexible schedule, you can effectively balance your personal and professional commitments while growing your career.In this critical role, you will play an essent…
Full-time|$20/hr - $20/hr|On-site|Los Angeles, California, United States
At SAGO, we are a global leader in market research and data solutions, dedicated to bridging the gap between human insights and business challenges. As the world evolves, SAGO is elevating its offerings, continuously redefining our solutions to surpass our clients' expectations, delivering insights that are smarter, faster, and simpler to access.We are a dynamic team of innovators, strategists, and problem solvers, motivated and inspired thinkers who celebrate our achievements. We pride ourselves on being vibrant leaders who empower our colleagues and drive innovation in the Market Research industry. Our curiosity fuels our pursuit of new ways to adapt and evolve. We are bold thinkers and authentic team members who show up as our true selves every day, embracing new ideas and perspectives because we believe they are valuable.We are currently looking for a Client Service Representative to join our team, helping to create an engaging, dynamic, and inclusive atmosphere. This role focuses on maintaining a workplace that is Fast, Fun, Friendly, and Professional, emphasizing exceptional verbal and written communication skills. While some flexibility in scheduling is appreciated, weekend availability is typically not required. The position requires in-person work and prioritizes delivering outstanding hospitality experiences to our clients and participants.Key Responsibilities:Provide on-site support to clients, ensuring a high-quality hospitality experience.Welcome participants and clients, establishing a friendly yet professional relationship.Verify project materials for accuracy and completeness.Assist with audio and video recording tasks.Undertake various administrative, reception, and hospitality duties as needed.
destinationknot is looking for a Remote Client Services Vacation Coordinator based in Los Angeles, California. This position centers on helping clients plan their vacations, from gathering trip details to managing each step of the travel process. The work is fully remote, with flexible scheduling and support provided throughout. What you will do Guide clients through vacation planning, answering questions and providing regular updates. Research destinations, accommodations, and activities tailored to client interests. Organize and track trip details and preferences. Create and update itineraries and related documents. Maintain accurate client profiles and keep internal systems current. Coordinate schedules and follow up to keep planning on track. Assist with bookings and provide administrative support as needed. Take on additional customer service and coordination tasks as assigned. Requirements Strong organizational skills and attention to detail. Clear written and verbal communication. Comfort working independently in a remote setting and managing time effectively. Experience with online platforms and digital tools. Background in customer service or administrative work is preferred. Reliable, professional, and proactive in client follow-up. Work environment Fully remote role based in Los Angeles, California. Flexible scheduling options. Comprehensive training and ongoing support. This role offers the chance to build skills in client services and travel coordination while helping clients plan memorable vacations.
The Trade Desk is seeking a Director of Client Services focused on the automotive sector in Los Angeles. This leadership position involves managing a team that supports automotive clients, with an emphasis on building strong partnerships and delivering clear results. Role overview This role centers on guiding a client services team that works specifically with automotive brands. The Director will play a key part in shaping how the team collaborates with clients and ensures their needs are met. What you will do Lead, mentor, and develop a team dedicated to serving automotive clients. Work directly with automotive brands to help them meet their objectives using programmatic advertising solutions. Ensure clients receive high-quality service and strategic support to drive satisfaction. Identify and support growth opportunities, deepening client engagement where possible. Requirements This position requires experience in client services, leadership skills, and familiarity with the automotive industry and programmatic advertising. Strong relationship-building abilities and a track record of supporting business growth are important for success in this role.
destinationknot crafts personalized travel experiences, arranging everything from vacations and cruises to all-inclusive resorts and group trips. The team emphasizes attentive service and tailors each itinerary to match client preferences. Role overview The Remote Customer Service Travel Representative guides clients through every stage of their travel planning and booking. This position is fully remote and based in Los Angeles, California. It suits those who enjoy assisting others and have a genuine interest in travel. Comprehensive training and ongoing support are part of the role. Main responsibilities Consult with clients to understand their travel needs, preferences, and budgets Research and suggest options, including accommodations, cruises, tours, and packages Develop and share customized proposals and itineraries Handle reservations and confirm all booking details for accuracy Communicate promptly and professionally with clients Keep up to date on travel trends, destinations, and preferred suppliers Participate in virtual team meetings and ongoing training sessions Requirements Strong interest in travel and a commitment to excellent customer service Clear communication, interpersonal, and problem-solving abilities Self-motivation, organization, and comfort working independently Ability to use online tools and technology for research and bookings Reliable internet connection and basic computer skills Experience in customer service, hospitality, or sales is a plus but not required What destinationknot offers Remote work with flexible scheduling Thorough training and access to industry resources Supportive team culture with ongoing mentorship Performance-based income opportunities Exclusive travel discounts and perks Opportunities for personal and professional growth Location: Remote (Los Angeles, California)
YOUR ROLEWe are seeking an enthusiastic Game & User Acquisition (UA) Analytics Specialist to join our team as we unveil an innovative client-focused analytics service. This initiative aims to provide game studios with complimentary diagnostics and actionable strategies. Key deliverables include 1–2 revenue-oriented A/B tests, live operations support, user acquisition insights, and valuable benchmarks based on similar titles. Your expertise will enable us to conduct comprehensive funnel audits, facilitate product adoption, and articulate compelling narratives for executives, empowering teams to implement effective changes. Additionally, you will play a crucial role in connecting specialists on both sides to eliminate bottlenecks and enhance workflow efficiency.ABOUT USXsolla is a leading global commerce platform designed to empower game developers by providing a suite of robust tools and services to tackle the unique challenges of the gaming industry. From independent creators to major AAA studios, our partners leverage Xsolla’s expertise to secure funding, optimize distribution, enhance marketing, and maximize monetization strategies. Driven by a passion for the future of gaming, we are dedicated to forging opportunities and continuously expanding resources for creators. Headquartered in Los Angeles, California, Xsolla proudly serves as the merchant of record and has partnered with over 1,500 game developers worldwide, helping them reach broader audiences and grow their businesses. With diverse paths to profitability and success, we equip developers with everything they need to thrive in the gaming landscape.For more information, please visit xsolla.com.
As an Associate in Client Services at Third Bridge, you will play a pivotal role in delivering exceptional service to our clients. Your responsibilities will include coordinating client interactions, managing inquiries, and ensuring the highest standards of client satisfaction. This is an excellent opportunity for individuals looking to begin their careers in a dynamic environment.
Role overview The Director of Client Services for Stadiums & Arenas at AXS leads a team responsible for shaping the customer experience across several venues. The focus is on delivering reliable, high-quality service to clients and stakeholders throughout the live entertainment sector. What you will do Guide and support a client services team to ensure smooth daily operations and build strong relationships with clients. Create and execute strategies aimed at improving client satisfaction and driving business growth. Collaborate with internal departments and external partners to address client needs and uphold high service standards. Requirements Proven experience in client services, preferably in entertainment or venue management. Demonstrated leadership and team management skills. Clear and effective communication skills. Ability to work well with both internal teams and external partners. Interest in the entertainment industry. Location This position is based in Los Angeles, CA.
Join our dedicated team as a Remote Customer Support Representative. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and solve problems will help enhance customer satisfaction and foster loyalty.
About Pearpop:At Pearpop, we are revolutionizing the way brands leverage creators to connect with and engage new audiences. As a comprehensive creative partner, we integrate creative strategy, creator curation, and media amplification to produce culturally resonant content that delivers measurable results. Our approach is grounded in data, ensuring that every campaign is not only impactful but also seamlessly executed, whether as a standalone creator solution or an extension of your team.Working at PearpopJoin our dynamic and passionate team of creative thinkers at Pearpop, a rapidly growing startup that thrives on high performance. We offer competitive salaries, equity options, comprehensive health and dental insurance, a 401(k) plan, and unlimited paid time off. This hybrid position is based in our Los Angeles headquarters, where you can enjoy a fully stocked kitchen with snacks, beverages, and cold brew coffee.Key ResponsibilitiesForge and maintain meaningful relationships with key accountsDrive revenue growth through long-term partnerships and account expansionDirect strategies and tactics for KPI alignment with financial goals including revenue and ROIOversee the entire account management process, including sales, communications, and negotiationsCollaborate with Account Managers, Creator Partner Managers, and Revenue OperationsUtilize marketing materials and research to support clients in achieving their goalsWork with various internal teams to deliver innovative solutions for clientsProvide comprehensive reporting and forecasts using industry analysis and client growth plansSupport clients throughout the campaign lifecycle from pre-launch to post-campaign analysisBecome an expert in Pearpop’s execution process to effectively launch campaigns
destinationknot crafts memorable travel experiences by focusing on attentive service and thoughtful planning. The team supports clients with everything from family vacations and honeymoons to cruises and group trips, guiding each journey with expertise and care. Role overview This remote Customer Service Representative role centers on helping travelers organize and book their trips. Working from home, you will support clients throughout the planning and booking process, providing prompt assistance and tailored solutions. Flexible scheduling and performance-based incentives are part of this position. Main responsibilities Assist clients with travel questions, booking options, and reservation management Communicate professionally and warmly via email, phone, and messaging platforms Book travel arrangements, including hotels, resorts, cruises, flights, and activities Handle changes, cancellations, and special requests efficiently Maintain accurate records of client preferences, bookings, and communications Work with travel advisors and supplier partners to ensure smooth service Stay current on travel trends, destination updates, and special promotions Deliver a client-focused experience that builds trust and encourages repeat business Requirements Customer service or travel industry experience is helpful but not required Strong written and verbal communication skills Ability to work independently and stay organized in a remote setting Comfort with email, booking platforms, and CRM tools (training provided) Reliable internet connection and a personal computer Must be at least 18 years old Interest in travel and helping others plan their trips Benefits Fully remote, flexible work-from-home setup Ongoing training in the travel industry and opportunities to grow Access to exclusive travel tools, resources, and destination insights Performance-based earning potential Travel discounts and benefits through supplier partners Supportive, inclusive team culture with room for advancement
Join pearpop as a Manager of Client and Creator Services, where you will play a key role in cultivating relationships, enhancing client satisfaction, and driving strategic initiatives. You will lead a dynamic team focused on delivering exceptional service and support to our clients and creators.
Join Aya Healthcare, a proud recipient of multiple Top Workplace awards!The Regional Client Partnership Specialist for Educational Services will be a key figure in our mission to enhance educational outcomes across school districts in the region. Your role encompasses the development and nurturing of strong partnerships with school districts, assessing their staffing requirements, generating job requests, and identifying scalable workforce solutions for the future.Your week will primarily involve onsite engagement with schools and district offices, collaborating directly with SPED Directors, HR leaders, SELPA administrators, Principals, and other pivotal decision-makers. As the representative of Aya Education in your territory, you will ensure that districts have access to qualified special education and therapy professionals, ultimately supporting meaningful outcomes for students from early childhood through age 21.
Full-time|$115K/yr - $123K/yr|On-site|Los Angeles, CA
Location: Los Angeles, CACompany: AXS AXS connects fans with live entertainment by selling tickets for concerts, festivals, sports, and theater at well-known venues. Since 2011, the company has focused on improving how fans discover events, choose seats, and experience live shows. AXS continues to advance technology and streamline the ticketing process across the industry. Role overview The Director of Client Services - Stadiums & Arenas manages the daily operations of the Client Services Team dedicated to stadium and arena clients. This position leads senior staff, upholds company policies, and ensures compliance with best practices for both configurations and financial processes. The director supports onboarding of new clients, oversees hiring and training, and takes part in major departmental projects. Reporting to the General Manager of Stadiums & Arenas, this leader helps plan and execute department strategies. What you will do Address escalated product and service issues, build strong client relationships, and maintain high service standards across the team. Oversee the Client Services portion of onboarding for new stadium and arena clients, including contract review, event and fee rule setup, and initial system configuration. Lead special projects, division initiatives, custom configurations, and the rollout of new products or processes that impact clients. Recruit, hire, and onboard Client Services staff at all levels. Provide training, assign responsibilities, coach, counsel, and manage performance, including evaluations and compensation discussions. Enforce company policies and procedures. Communicate best practices and financial standards to clients, and ensure staff implement and validate these standards. Establish and reinforce productivity metrics and performance standards throughout the team.
Join Reddit as a Senior Client Partner for Mid-Market Services where you will play a pivotal role in driving growth and building strong client relationships. You will be responsible for strategizing and executing innovative solutions for our mid-market clients, ensuring they derive maximum value from our platform. Your expertise in digital marketing and client management will help enhance our service offerings.
Join axs as a Client Services Manager specializing in Theaters and Residencies, where you will lead customer support initiatives and ensure exceptional client satisfaction. In this dynamic role, you will work closely with theater management and residency partners to enhance service delivery, resolve inquiries, and foster long-term relationships.
Amity Foundation, a globally recognized Teaching and Therapeutic Community, is on the lookout for dedicated and passionate individuals eager to join our mission as a Business Services Representative. This unique opportunity will enable you to engage with our prison and re-entry programs, making a positive impact in the community while enhancing your skills and experience in this vital field. About Amity:At Amity Foundation, we provide a nurturing environment where individuals can transform their lives through trust, responsibility, and meaningful relationships. We are committed to supporting those marginalized by addiction, homelessness, trauma, criminality, and other societal challenges. Our focus on research, development, and the dissemination of community-building practices sets us apart. Position Overview:The Business Services Representative (BSR) plays a crucial role in identifying, developing, and nurturing employment opportunities for Amity students by forging strong connections with local businesses and organizations. Acting as the primary liaison between our workforce development initiatives and local employers, the BSR will build and maintain these essential relationships, assess workforce needs, and facilitate job placements for our students, ultimately driving employer engagement and enhancing job placement success.
Join our dynamic team at Alpha Insight Inc. as a Customer Account Representative. In this pivotal role, you will be the first point of contact for our valued clients, ensuring their inquiries are handled efficiently and effectively. Your primary responsibilities will include managing customer accounts, addressing client concerns, and providing tailored solutions to meet their needs.
At AXS, we are dedicated to bridging the gap between fans and their favorite artists and teams. Annually, we facilitate the sale of millions of tickets to a diverse array of events, including concerts, festivals, sports, and theatrical performances, all within some of the world's most iconic venues. Since our inception in 2011, we have continuously advanced the industry, enhancing the fan experience and simplifying event discovery, seat selection, and live entertainment enjoyment. Our commitment to innovation continues to drive the evolution of our industry.We are fervent about enriching the fan experience and delivering transformative solutions to our clients. We seek enthusiastic, innovative individuals who aspire to collaborate with some of the brightest minds in technology and entertainment.The RoleAs a Client Services Supervisor specializing in Theaters and Residencies at AXS, you will deliver exceptional, front-line service and support to our clients at box offices across the nation. Your role will include acting as a relationship manager and providing technical support, advising venue partners on ticketing and advocating for their needs, while also supporting all AXS products and services.What You Will DoAssist full-service clients with event and promotion configuration.Promote best practices by advising on event and promotion setup.Develop partnerships with Client Services Managers, fostering relationships and understanding the unique challenges of each venue.Maintain expert knowledge of all products and services, staying updated on new releases.Respond to support requests from clients and venues.Troubleshoot and resolve technical support issues or escalate as necessary.Document and report all client interactions to ensure a consistent and high-quality service experience.Monitor incoming support requests, assign tasks to staff, and provide guidance to junior team members.What You Will BringHigh School Diploma or equivalent; a BA/BS degree is preferred.4 to 6 years of experience in live event ticketing and event programming.Strong problem-solving and decision-making capabilities in high-pressure situations.Ability to multitask and manage day-to-day operations across multiple clients.A commitment to collaboration and teamwork.
Full-time|Remote|Remote — Los Angeles, California, United States
Join Forager, a rapidly expanding data-as-a-service platform that has achieved over 6× year-over-year growth in 2025. We specialize in delivering high-accuracy people and company data to empower teams and platforms in their go-to-market and recruiting workflows.We are looking for a driven and results-oriented Sales Development Representative (SDR) to generate consistent pipeline through a strategic mix of inbound lead qualification and proactive outbound account-based marketing (ABM) targeting Tier 1 and Tier 2 accounts. In this role, you will collaborate closely with our Sales, Growth, and RevOps teams, focusing on quality pipeline creation rather than sheer activity volume. This is a hands-on position at a dynamic startup where you will have the opportunity to build processes from the ground up.Your ResponsibilitiesTake ownership of inbound lead qualification: respond promptly, conduct first-touch qualification, and ensure leads are properly categorized.Conduct proactive outbound ABM prospecting: utilize email, LinkedIn, and calling to engage with target accounts and build a healthy pipeline.Develop and maintain target account lists: assist in creating and managing a Tier 1/Tier 2 Total Addressable Market (TAM), including key buyer committee contacts (decision-makers, champions, technical evaluators).Research and personalize outreach: leverage market triggers (e.g., hiring, funding, product launches, integrations) to tailor your outreach for improved engagement.Qualify and schedule high-quality meetings: secure appointments for the CEO and Account Executives with clear Ideal Customer Profile (ICP) and BANT context, ideally for higher Average Contract Value (ACV) opportunities.Ensure strong CRM hygiene: keep accurate records of activities, notes, lead dispositions, source attribution, and reporting.Experiment and iterate: continuously test messaging, sequences, offers, and segments; monitor results and apply insights.Utilize automation judiciously: make use of AI and outbound tools (e.g., Clay, sequencing tools) to scale efforts without compromising quality.Present weekly reports: provide updates during weekly Sales, Marketing, and Team meetings (pipeline generated, leading indicators, insights, and upcoming experiments).Success MetricsConsistent meetings with Sales-Qualified Leads from Tier 1/Tier 2 accountsStrong meeting show rates and seamless handoffs (CEO/AE feels fully prepared)Improvement in outbound key performance indicators (positive reply rates, meeting conversions)Reliable execution of processes (prompt follow-up, accurate dispositions, and precise CRM entries)