About the job
Join our dynamic team at Sensia as a Customer Account Support Representative! We are looking for a meticulous and proactive professional to manage customer payment collections, oversee registration follow-ups, and ensure compliance with regulatory standards. This essential role plays a vital part in keeping our financial operations seamless and in alignment with local laws.
Key Responsibilities:
- Ensure timely collection of payments from customers while fostering strong client relationships.
- Supervise and follow up on registration processes to guarantee accuracy and timely completion.
- Stay informed about local regulations to maintain company compliance.
- Prepare and maintain accurate financial records relating to collections and registrations.
- Work collaboratively with finance and operations teams to enhance compliance procedures and operational efficiency.
- Report any issues to management, particularly regarding payment delays or regulatory concerns.
Interpersonal Skills:
- Effective communication skills
- Proficiency in Arabic is essential
- Strong active listening abilities with a keen understanding of business needs
- Collaborative team player both internally and externally
- Excellent problem-solving skills
- Detail-oriented approach
- Proficient in data and record management
- Commitment to compliance and policy adherence
- Ability to build strong relationships with employees and customers
