Carvana LLC logoCarvana LLC logo

Customer Advocate I - Market Operations at Carvana | Schaumburg, IL

Carvana LLCSchaumburg, IL
On-site Full-time $20/hr - $22/hr

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Experience

Qualifications

To excel in this role, candidates should have: A minimum of 2 years of customer-facing experience. Strong communication and interpersonal skills. A passion for providing exceptional customer service. The ability to thrive in a fast-paced environment.

About the job

Join Carvana, the fastest-growing used automotive retailer in U. S. history, as a Customer Advocate! We are seeking dynamic individuals with a minimum of 2 years of customer-facing experience to help us transform the car-buying experience. Our Customer Advocates play a crucial role in fostering happiness through innovative services like our unique Vending Machine and engaging with the local community.

Shift Requirement: This role requires availability from 1 PM to 9 PM, six days a week, including Saturdays.

Unlock Your Earning Potential!

Start with a competitive hourly rate of $20, with opportunities for growth based on performance. Our structured pay progression allows you to increase your earnings as follows:

  • Pay Range: $20-$22 hourly
  • Starting Pay: $20/hr
  • At 3 Months: $20.50/hr
  • At 6 Months: $21/hr

Progression within your first year could see your pay rise to $22/hr through our performance-based Careers Not Jobs program, which includes merit increases every 90 days. Additionally, Market Operations may offer further performance-based incentives specific to your location.

Benefits + Perks: At Carvana, we believe in investing in our team members’ success. Here’s how we support your growth:

  • Compensation: Competitive, performance-based pay plus a 401(k) with company match and opportunities for overtime.
  • Fast Track Advancement: High performers can achieve higher pay rates sooner based on their contributions.
  • Health & Wellness: 100% company-paid healthcare premiums, dental and vision benefits, and a wellness program to support your overall health.
  • Time Off & Work-Life Balance: Generous paid time off, starting at 13 days in the first year and increasing to 20 days thereafter.
  • Education Support: We support your educational journey with various resources.

About Carvana LLC

Carvana is revolutionizing the car buying experience by providing a seamless, customer-centric approach to purchasing used vehicles. As the fastest-growing automotive retailer in U. S. history and a proud member of the Fortune 500, Carvana focuses on innovation and community engagement.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.