Qualifications
To qualify for this role, candidates must possess:Strong verbal and written communication skills in English. A customer-centric approach with a focus on delivering high-quality service. Basic computer skills and familiarity with CRM software. Ability to work in a fast-paced environment. Prior experience in customer service or a related field is a plus but not mandatory.
About the job
Join our dynamic team at Adeeba E Services Pvt Ltd as a Customer Care Executive for our UK inbound process. We are seeking enthusiastic individuals who are passionate about providing exceptional customer service and have a strong command of the English language.
Your primary responsibilities will include handling inbound calls from customers in the UK, addressing their queries, and ensuring a seamless customer experience. If you are a proactive problem-solver with excellent communication skills, we want to hear from you!
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leading customer service provider based in Kolkata, India. We specialize in delivering high-quality support services to various industries, focusing on customer satisfaction and operational excellence. Our team is dedicated to fostering a collaborative and inclusive work environment where every employee can thrive.