Customer Care Executive - Inbound Tech Support at Adeeba E Services Pvt Ltd | Kolkata

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

We are seeking candidates with the following qualifications:Prior experience in a customer service or technical support role. Excellent communication skills, both verbal and written. Strong problem-solving abilities and a customer-centric mindset. Ability to work effectively in a team-oriented environment. High school diploma or equivalent; further education is a plus.

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as a Customer Care Executive specializing in inbound technical support. We are looking for motivated individuals who thrive in a fast-paced environment and are eager to provide exceptional service to our clients. In this role, you will handle technical inquiries, troubleshoot issues, and ensure customer satisfaction.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of customer support and technical solutions. Based in Kolkata, we pride ourselves on our commitment to quality service and continuous improvement. Join us and be part of a team that values innovation and excellence!

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Customer Care Executive - Inbound Tech Support at Adeeba E Services Pvt Ltd | Kolkata

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

May 6, 2016

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Join Adeeba E Services as a Customer Care Executive for Inbound Tech Sales

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Are you passionate about technology and customer service? Adeeba E Services is looking for dedicated Customer Care Executives to join our inbound tech sales voice process team in Kolkata. In this role, you will engage with customers, understand their needs, and provide exceptional service while promoting our tech products and solutions.As part of our dynamic team, you will receive comprehensive training and support to excel in your role. If you possess excellent communication skills and a desire to succeed in a fast-paced environment, we want to hear from you!

May 20, 2017

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Join Adeeba E Services as an Inbound Voice/Tech Executive

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Are you a dedicated and talented individual looking to make a difference? At Adeeba E Services Pvt Ltd, we invite you to join our dynamic team as an Inbound Voice/Tech Executive. This role is ideal for smart, hardworking professionals who thrive in a fast-paced environment and are passionate about providing exceptional customer service.In this position, you will be responsible for handling inbound calls, resolving technical issues, and delivering outstanding support to our valued customers. If you possess excellent communication skills and a strong commitment to customer satisfaction, we want to hear from you!

May 8, 2017

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Customer Care Executive - Tech Support (Inbound)

Adeeba E-Services Pvt. Ltd.

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E-Services Pvt. Ltd. as a Customer Care Executive specializing in Tech Support. In this role, you will provide exceptional inbound support to our customers, assisting them with their technology-related inquiries and ensuring a smooth user experience.As a Customer Care Executive, your primary responsibilities will include answering customer calls, resolving technical issues, and guiding users through troubleshooting processes. Your expertise and patience will help foster positive relationships with our clients, making a significant impact on their satisfaction and loyalty.

Sep 23, 2016

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Customer Care Executive for Inbound Tech Support

Adeeba E-Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E-Services Pvt Ltd as a Customer Care Executive specializing in inbound technical support. We are looking for enthusiastic individuals to provide exceptional service to our clients, addressing their technical concerns and ensuring a seamless support experience.As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with their inquiries and troubleshooting issues effectively. Your excellent communication skills and problem-solving abilities will be key to your success in this role.

Jan 18, 2017

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Customer Care Executive (Inbound Tech) at Adeeba E-Services Pvt Ltd | Kolkata

Adeeba E-Services Pvt Ltd

Full-time|On-site|Kolkata

Join the dynamic team at Adeeba E-Services Pvt Ltd as a Customer Care Executive specializing in Inbound Technical Support. We are seeking motivated individuals who are passionate about providing exceptional customer service. As part of our team, you will handle inbound queries, assist customers with technical issues, and ensure a seamless experience.

Dec 10, 2016

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Join Adeeba E Services as an Inbound Voice Tech Support Executive

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

We are seeking motivated individuals to join our team at Adeeba E Services as an Inbound Voice Tech Support Executive. In this role, you will handle inbound calls from customers experiencing issues with printers, routers, and antivirus software. Your main responsibilities will include diagnosing technical problems, providing effective solutions, and promoting our technical support plans and relevant software.Candidate Profile:• A minimum of 8 months to 1 year of experience in Outbound Tech Support is required.• Proven ability to close calls independently.• Excellent convincing skills in English (Mandatory).• Experience in handling calls related to printers, routers, and antivirus software.Benefits & Facilities:• Competitive fixed salary on the 1st of every month, along with high daily sales incentives and attendance incentives.• Salary hikes of 15% - 20% based on performance, and a loyalty bonus of ₹5000 every year.• Referral bonuses of ₹1500 per candidate.• No extension of shift timings, ensuring a balanced work-life.• Excellent opportunities for career growth.• Salary increments after 9 months.Shift timings are aligned with US/UK time zones, and the working week consists of 6 days, from Monday to Saturday, with interviews conducted from 12:30 PM to 5:30 PM.Note: This is a direct company posting, and we do not charge any recruitment fees.Freshers and domestic BPO candidates are not eligible to apply.

Jun 14, 2017

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Join Our Team as an Inbound Customer Care Executive in Tech Support

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Are you passionate about technology and customer service? Join Adeeba E Services Pvt Ltd as an Inbound Customer Care Executive in Tech Support! In this role, you will assist customers with their technical inquiries, ensuring exceptional service and satisfaction. Be part of a dynamic team that values your input and encourages professional growth.

Sep 23, 2016

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Join Adeeba E Services as an Inbound Tech Support Specialist

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Are you passionate about technology and customer service? Adeeba E Services Pvt Ltd is seeking dedicated individuals to join our team as Inbound Tech Support Specialists. In this role, you will assist customers with their technical inquiries, providing top-notch support and resolving issues efficiently.

Jan 6, 2017

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Customer Care Executive / Senior Customer Care Executive for Inbound Tech Process at Adeeba E-Services

Adeeba E-Services Pvt. Ltd.

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E-Services Pvt. Ltd. as a Customer Care Executive or Senior Customer Care Executive! In this role, you will be responsible for providing top-notch support to customers through inbound calls, assisting them with technical inquiries, and ensuring their satisfaction with our services.We are looking for candidates who are passionate about customer service, possess excellent communication skills, and have a knack for resolving issues efficiently. If you thrive in a fast-paced environment and enjoy helping others, this is the perfect opportunity for you!

Jan 24, 2017

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Join Our Team as a Customer Care Executive for Inbound Tech Support

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

We are seeking enthusiastic and dedicated individuals to join our team as Customer Care Executives (CCE) for Inbound Tech Support. In this role, you will be the first point of contact for our customers, assisting them with their technical inquiries and providing exceptional support.Your responsibilities will include troubleshooting technical issues, guiding customers through solutions, and ensuring a high level of customer satisfaction. If you have a passion for technology and a knack for problem-solving, we want to hear from you!

Mar 24, 2017

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Join Adeeba E-Services as Inbound Tech Support Specialist

Adeeba E-Services Pvt. Ltd.

Full-time|On-site|Kolkata

Are you passionate about technology and customer support? Join our dynamic team at Adeeba E-Services Pvt. Ltd. as an Inbound Tech Support Specialist. In this role, you will assist customers with technical queries, providing them with exceptional service and solutions. Your expertise will help our clients navigate through challenges and ensure their satisfaction with our products.

Dec 7, 2016

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Customer Care Executive/Senior Customer Care Executive - Inbound US Tech Support

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as a Customer Care Executive or Senior Customer Care Executive specializing in inbound US technical support. In this role, you will provide exceptional customer service and technical assistance to clients across the United States, ensuring their issues are resolved efficiently and effectively.

Jun 28, 2017

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Join Our Team as an Inbound Customer Care Executive in Tech Support

Adeeba E Services Pvt Ltd

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We are excited to announce an opening for the position of Inbound Customer Care Executive in our Tech Support team. At Adeeba E Services Pvt Ltd, we pride ourselves on providing exceptional customer service and technical support to our clients. As an Inbound CCE, you will be the first point of contact for customers seeking assistance, ensuring their issues are resolved efficiently and effectively.Your responsibilities will include answering customer queries, providing technical support, and ensuring customer satisfaction. If you are passionate about helping others and have a knack for technology, we would love to hear from you!

Oct 3, 2016

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Join Our Team as an Inbound Tech Support Executive at Adeeba E-Services

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We are excited to invite enthusiastic individuals to apply for the position of Inbound Tech Support Executive at Adeeba E-Services. In this role, you will be responsible for providing exceptional technical support to our international clients, ensuring their issues are resolved efficiently and effectively. Your expertise will contribute to enhancing customer satisfaction and strengthening our reputation as a leading provider in the BPO industry.

Feb 6, 2017

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Senior Customer Care Executive - Inbound Tech Support

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Join Adeeba E Services Pvt Ltd as a Senior Customer Care Executive focused on providing exceptional inbound technical support. You will be the first point of contact for our customers, assisting them with technical inquiries, troubleshooting issues, and ensuring a seamless customer experience. Our ideal candidate possesses excellent communication skills, a strong technical aptitude, and a passion for helping others.

Jul 13, 2017

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Experienced Customer Care Executive for Inbound Tech Support

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Join our dynamic team at Adeeba E Services Pvt Ltd as an Experienced Customer Care Executive specializing in inbound tech support. In this role, you will provide exceptional customer service to clients, troubleshooting technical issues, and guiding them through solutions with patience and expertise.

Jun 13, 2017

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Customer Care Executive - Inbound Tech Sales/Support

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join Adeeba E Services Pvt Ltd as a Customer Care Executive specializing in inbound tech sales and support. In this role, you will be the first point of contact for customers seeking assistance with our technical products and services. Your ability to communicate effectively and empathize with customers will play a crucial role in resolving their issues and enhancing their overall experience.Responsibilities include:Responding to customer inquiries via phone and providing accurate information regarding our products and services.Identifying customer needs and offering tailored solutions to meet their requirements.Maintaining detailed records of customer interactions and transactions.Collaborating with team members to improve service delivery and customer satisfaction.

Jul 11, 2017

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Customer Care Executive / Senior Customer Care Executive for Inbound Tech Process at Adeeba E-Services Pvt Ltd | Kolkata

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Join our dynamic team at Adeeba E-Services Pvt Ltd as a Customer Care Executive or Senior Customer Care Executive! In this role, you will be the first point of contact for our clients, providing exceptional support for technical inquiries. Showcase your problem-solving skills and enhance customer satisfaction while working in a vibrant and supportive environment.

Jul 3, 2017

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Experienced Customer Care Executive - US Inbound Tech Support

Adeeba E Services Pvt Ltd

Full-time|On-site|Kolkata

Join our dynamic team at Adeeba E Services Pvt Ltd as an Experienced Customer Care Executive specializing in US Inbound Tech Support. We are looking for enthusiastic individuals who can provide exceptional customer service and technical support to our US clients. If you have a passion for technology and customer satisfaction, we want to hear from you!

Jun 13, 2017

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