Customer Care Executive - Inbound Technical Support

Adeeba e-Services Private LimitedKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Ideal candidates should possess:· 1-2 years of experience in Inbound/Outbound Technical Support within an International BPO environment.· Proficient in closing calls independently.· Excellent communication skills in English.· Hands-on experience in troubleshooting technical issues associated with computers, printers, broadband, routers, and email services, as well as Apple devices like Mac, iPhone, and iPad.· Capability to address customer concerns effectively and deliver precise solutions.· Willingness to work night shifts. Note: Freshers and candidates from Domestic BPOs are not eligible to apply.

About the job

We are actively seeking a skilled Customer Care Executive to join our dynamic team in the Inbound Technical Support sector. Your role will involve assisting international customers with a variety of technical issues related to computers, printers, broadband, routers, and email services. You will be responsible for efficiently resolving customer inquiries and ensuring their satisfaction with our services.

About Adeeba e-Services Private Limited

Adeeba e-Services Private Limited offers round-the-clock technical support to customers in the USA, specializing in printer, router, and email assistance. We also provide comprehensive website development services to both national and international businesses.

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