Customer Care Executive - Inbound Technical Support

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Candidates must possess the following qualifications:Minimum of 6 months experience in an Outbound Technical Support process. Proven ability to close calls and process payments from customers. Strong confidence in pitching service plans to customers. Exceptional fluency in English. Willingness to work night shifts.

About the job

We are seeking experienced Customer Care Executives for our Inbound Technical Support Process, specifically for US shifts. In this role, you will be responsible for receiving inbound calls from customers regarding issues with printers, routers, emails, and more. Your primary objective will be to accurately diagnose customer issues and recommend appropriate plans and software solutions.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a premier provider of online technical support services, catering to consumers and small businesses across a diverse range of computing and communication devices and software. Utilizing our proprietary Digital Service Cloud technology platform, we deliver on-demand support services to millions of customers worldwide.

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