Customer Care Executive / Senior Customer Care Executive for Inbound Tech Process

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills in EnglishPrevious experience in a BPO or customer service role is a plusAbility to handle customer inquiries and provide effective solutionsTechnical aptitude and problem-solving skillsFlexibility to work in shifts

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as a Customer Care Executive (CCE) or Senior Customer Care Executive (Sr. CCE) in our inbound tech process BPO. We are looking for enthusiastic individuals who are passionate about delivering exceptional customer service and technical support. As part of our team, you will be the first point of contact for our clients, helping them resolve their technical issues and ensuring a high level of customer satisfaction.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading BPO service provider based in Kolkata, India. We specialize in delivering high-quality customer support and technical assistance to clients across various industries. Our commitment to excellence and customer satisfaction sets us apart in the industry. Join us to be a part of a vibrant and innovative work environment.

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Join our dynamic team at Adeeba E Services Pvt Ltd as a Customer Care Executive specializing in the Inbound Tech Voice Process. If you have a passion for providing exceptional customer service and are eager to assist clients with their technical inquiries, we want to hear from you!In this role, you will handle incoming calls from customers, address their concerns, and provide effective solutions to technical issues. Your ability to communicate clearly and empathize with customers will be key to ensuring their satisfaction.

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Join our dynamic team as a Customer Care Executive or Senior Customer Care Executive in our Inbound Tech Process BPO! We are looking for enthusiastic individuals who are passionate about providing exceptional customer service and support. You will be responsible for handling inbound calls, assisting customers with their technical inquiries, and ensuring a high level of customer satisfaction.

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