Customer Care Executive - US Inbound Process

Adeeba Eservices Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

To succeed in this role, candidates should have:Excellent communication skills in English. A customer-centric attitude with problem-solving abilities. Prior experience in a customer service role is preferred but not mandatory. A willingness to work in a fast-paced environment.

About the job

Key Responsibilities:

Handle inbound calls from US customers with a focus on resolving their queries.
Provide accurate information and support regarding our services.
Maintain a high level of customer satisfaction.
Document customer interactions and feedback effectively.

About Adeeba Eservices Pvt Ltd

Adeeba Eservices Pvt Ltd is a leading provider of customer support solutions, known for our commitment to excellence and innovation. With a focus on creating value for our clients and their customers, we pride ourselves on delivering exceptional service that drives customer loyalty and satisfaction.

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