About the job
Join our dynamic team as a Customer Care Executive at Raidmax Technologies Pvt Ltd, located in Kolkata. We are looking for enthusiastic individuals who are passionate about providing exceptional customer service and support. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our products and services.
Your responsibilities will include:
- Responding to customer inquiries via phone, email, and chat.
- Providing accurate information regarding products and services.
- Resolving customer complaints and issues in a timely manner.
- Documenting customer interactions and feedback.
- Collaborating with team members to improve service processes.
If you are a proactive problem-solver with excellent communication skills, we would love to hear from you!
