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Experience Level
Experience
Qualifications
To excel in this position, you should possess:Advanced negotiation skills to meet contractual obligations. Previous experience in a similar role is highly desirable. A minimum of 2 years’ experience in customer service or telesales. Proven skills in B2B sales development. Excellent time management abilities. Intermediate proficiency in computer systems. Experience in handling customer complaints effectively. The capability to work under pressure, multitask, and operate independently. A commitment to meeting deadlines and KPIs on a daily and monthly basis. A keen attention to detail. Exceptional verbal and written communication skills. A passion for teamwork.
About the job
About the Role
Rentokil Initial is hiring a permanent full-time Customer Care Executive in Perth, Western Australia. This position supports our business customers and plays a key part in strengthening client relationships and supporting business growth.
What You Will Do
Act as the first point of contact for incoming calls and emails from new and existing customers.
Offer tailored recommendations for Rentokil Initial’s solutions to prospects and current clients.
Identify new business leads and communicate them to the field sales team, following company procedures.
Handle customer inquiries efficiently, aiming for prompt and effective resolution.
Focus on retaining clients by finding opportunities to renew or upgrade existing contracts.
Generate quality sales leads for the field-based sales team.
Work closely with other departments to resolve customer issues in a timely manner.
Strive to resolve customer issues during the first contact.
Reporting Line
This role reports directly to the Customer Service Manager.
About Rentokil Initial
At Rentokil Initial, we take pride in being the global leader in pest control, hygiene services, and indoor plant care. Our strength lies in our people, forming a friendly and supportive team driven by a commitment to protect the well-being of our clients, enhance their lives, and contribute to the preservation of our planet every day.
Become a VitalCaring Team Member – Transform Lives Through Compassion!Are you seeking a fulfilling career that merges empathy with purpose? At VitalCaring, we are not just a provider of home health and hospice services; we are a supportive family dedicated to uplifting our patients and each other.About UsEstablished in 2021, VitalCaring has quickly evolved i…
About the Role Accor Hotels in Adelaide is seeking a Chef with experience in Transitional Care Services. This position focuses on preparing nutritious and appealing meals for residents, always considering individual dietary needs. Collaboration with the healthcare team is central, aiming to create a dining experience that supports each client's well-being. What You Will Do Plan and prepare meals that meet a variety of dietary requirements Work alongside healthcare professionals to support residents' nutritional needs Maintain high standards of food quality, presentation, and safety Contribute to a positive dining environment for residents in transitional care What We’re Looking For Professional culinary experience, ideally in a healthcare or care services setting Ability to adapt menus and recipes to meet specific dietary guidelines Strong teamwork skills and a collaborative approach Commitment to delivering quality food service in a busy environment If you enjoy cooking with purpose and want to support the well-being of others, consider joining Accor Hotels’ Transitional Care Services team in Adelaide.
About myTomorrowsmyTomorrows is a pioneering health technology company committed to eliminating barriers for patients seeking innovative treatment alternatives. Our mission is to facilitate earlier and improved access to therapies by connecting those in need with the organizations that develop them. We collaborate closely with patients, healthcare providers, clinical trial sites, patient advocacy groups, and BioPharma companies, effectively linking vital players in the drug development landscape.Our state-of-the-art AI-powered technology platform enhances and simplifies access to investigational drugs. To support our clients and users, we offer a team of industry specialists ready to assist with clinical trial patient recruitment, Expanded Access Program management, and Real-World Data collection.With a presence in 134 countries, we have successfully assisted over 17,000 patients, 3,000 physicians, and 350 sites, gaining the trust of more than 60 BioPharma companies. In October 2025, we secured a €25M investment from Avego Healthcare Capital to accelerate our global initiatives and expand our operations.Join us in transforming the landscape of treatment access and making tomorrow's therapies available to those who require them today.The Opportunity: Patient NavigatorAs a Patient Navigator, you will serve as the primary contact for patients and their families, guiding them through the often-complex pathways of clinical trials and expanded access options. This role is centered on empowering patients by clarifying complicated medical concepts, aiding in the navigation of treatment choices, and facilitating pre-screening for clinical trials and referrals. While you will not provide medical advice, you will ensure that patients are equipped with all necessary information to make informed decisions regarding their care.We are seeking a Remote Patient Navigator based in South Korea, Australia, or China (UTC+9, +9.5, or +10) to join our dynamic team at myTomorrows. You will report directly to our Patient Navigator Lead.
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Join KPMG Australia as a Manager in Energy Transition within our Commercial Advisory & Transactions team. In this pivotal role, you will contribute to strategies that drive sustainable energy initiatives and support clients throughout their transition to a low-carbon economy. Your analytical skills and innovative approach will be vital in advising on commercial transactions and developing solutions that align with our clients' sustainability objectives.
Join AECOM as a Graduate Civil Engineer specializing in Rail and Transit for the year 2027. This is an exciting opportunity for recent graduates to embark on a fulfilling career in civil engineering, focusing on innovative rail and transit projects that enhance urban mobility and infrastructure.
Join our dedicated team at Home Instead Care as a Care Assistant, where your compassion and skills will make a meaningful difference in the lives of individuals in our community. As a Care Assistant, you will provide essential support to clients in their homes, ensuring their comfort and well-being.Your responsibilities will include assisting with daily activities, personal care, and companionship, enabling our clients to maintain their independence and quality of life.
Are you passionate about making a difference in people's lives? Join Home Instead Care, a leading provider of in-home care services, where we prioritize compassion and support for our clients. As a Care Professional, you will have the opportunity to provide exceptional care and companionship to seniors in your community.
Join our dedicated team as a Care Professional, where you will provide essential support and companionship to seniors in Perth. You will be instrumental in enhancing the quality of life for our clients through personalized care tailored to their needs. Your role will involve assisting with daily activities, offering emotional support, and ensuring a safe and comfortable environment for those you care for.
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Epworth is looking for a Pastoral Care Worker to join the team in East Melbourne. The role centers on providing support to patients and their families, offering a compassionate presence during their time in hospital. Role overview This position involves offering spiritual care and emotional support to individuals receiving treatment, as well as their loved ones. The goal is to help foster a sense of well-being and comfort within the hospital setting. What you will do Support patients and families through attentive listening and presence Contribute to an environment that values emotional and spiritual health Location This role is based at Epworth in East Melbourne.
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As a Care Professional at Home Instead, you will play a vital role in enhancing the quality of life for our clients. You'll provide compassionate support and assistance with daily activities, enabling our clients to maintain their independence in the comfort of their homes.Join a dedicated team where your contributions make a meaningful difference in the lives of others. We seek individuals who are passionate about caregiving, with a commitment to delivering high-quality service.
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Full-time|On-site|Perth, Western Australia, Australia
Role Overview Rentokil Initial is hiring a Customer Care Manager for a permanent, full-time role based in Perth, Western Australia. This position offers the chance to grow within a supportive sales team while focusing on customer service and retention. The Customer Care Manager reports directly to the Sales Manager and plays a key part in maintaining strong client relationships and ensuring ongoing satisfaction. What You Will Do Monitor and analyze customer retention metrics to identify trends and drive improvements. Resolve customer complaints and issues promptly to maintain satisfaction. Build and maintain trusted relationships with key accounts and stakeholders. Conduct quality audits to enhance the value of the customer portfolio and reduce risk. Spot upselling opportunities during interactions with customers. Handle customer escalations professionally and efficiently. Prioritize and complete customer-related tasks within set deadlines. Keep detailed and accurate records of all retention activities. Identify and communicate potential new business opportunities. Work closely with Customer Service, Sales, and Operations teams to achieve targets. Respond to customer inquiries quickly and effectively.
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Full-time|On-site|Perth, Western Australia, Australia
About the Role Rentokil Initial is hiring a permanent full-time Customer Care Executive in Perth, Western Australia. This position supports our business customers and plays a key part in strengthening client relationships and supporting business growth. What You Will Do Act as the first point of contact for incoming calls and emails from new and existing customers. Offer tailored recommendations for Rentokil Initial’s solutions to prospects and current clients. Identify new business leads and communicate them to the field sales team, following company procedures. Handle customer inquiries efficiently, aiming for prompt and effective resolution. Focus on retaining clients by finding opportunities to renew or upgrade existing contracts. Generate quality sales leads for the field-based sales team. Work closely with other departments to resolve customer issues in a timely manner. Strive to resolve customer issues during the first contact. Reporting Line This role reports directly to the Customer Service Manager.
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