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Qualifications
Exceptional communication skills, both verbal and written. Strong problem-solving abilities and a customer-centric mindset. Ability to work in a fast-paced environment and handle multiple tasks effectively. Prior experience in customer service or related fields is preferred. Proficiency in using CRM systems and other relevant software.
About the job
HelloFresh is looking for a Customer Care Specialist to join the Client-Facing Operations team in Manila. This role acts as the first point of contact for customers and represents the HelloFresh brand in every conversation.
Key responsibilities
Handle customer inquiries through various communication channels
Resolve issues and answer questions with care and accuracy
Support a positive experience for each customer
Location
This position is based in Manila, Philippines.
About HelloFresh
HelloFresh is a leading meal kit delivery service that aims to make cooking fun and accessible for everyone. With a commitment to quality ingredients and innovative recipes, we empower our customers to explore new culinary experiences from the comfort of their homes.
The Customer Operations Specialist (Specialty & Alternative Channels) plays a pivotal role in managing the complete customer order lifecycle for specialty, convenience, and foodservice accounts, including notable clients like Coremark, Nassau, and Starbucks.This position is essential for ensuring the precise and prompt handling of purchase orders, alongside …
Join SAVii: Be a Catalyst for Change & Enhance Lives! About SAViiAt SAVii, we are dedicated to transforming the employee wellness sector. Since our inception in 2017 as SAVii PH, we have been redefining employee benefits through innovative 360° salary-linked wellness services, particularly in emerging markets like the Philippines and India. Our platform empowers HR leaders to promote their teams’ financial well-being, both personally and professionally. As industry pioneers in the Philippines, we are expanding and on the lookout for passionate individuals to join our mission! Are you prepared to be part of a movement that’s making a difference? Our Culture: Fostering Your SuccessAt SAVii, our people are our priority. We value individuality and the collective strength of a team that appreciates each member's unique perspective. As a remote-first organization, we trust you to work from wherever it’s most productive and enjoyable for you. Emphasizing flexibility and work-life balance, we encourage you to focus on what matters most—be it your career advancement or personal health. We cultivate a collaborative culture that emphasizes respect, continuous learning, and where every voice is valued. We understand that our success stems from embracing diversity, welcoming varied backgrounds, talents, and experiences. Together, we are not just reaching objectives—we are changing lives and creating a significant impact every day. We work swiftly, execute even faster, and continuously challenge ourselves to adapt. SAVii team members are encouraged to take bold initiatives, learn from every experience, and push boundaries. Bring your authentic self to work; we believe that’s where the best ideas come from and how we will continue to lead in the employee wellness industry. Role OverviewAs a Digital Channel Specialist, your mission is to enhance marketing communications across our digital platforms. You will ensure the effective development and execution of campaigns and automations, timely analysis of channel performance metrics, and creation of strategies to meet our marketing objectives efficiently.Why Choose SAVii?By joining SAVii, you become part of a company where your contributions matter. Your work directly influences employees' financial wellness, and you will be part of a team that champions personal and professional growth. We offer flexible benefits...
Houst is looking for a Channel Operations Associate based in the Philippines to support channel operations in a fully remote role. This position centers on maintaining clear communication between partners and internal teams, helping to keep processes running smoothly. Key responsibilities Manage and nurture relationships with external partners Monitor and analyze operational metrics to track performance Spot opportunities to improve workflows and efficiency Work environment This is a remote position, offering the flexibility to work from home while supporting a growing company. Collaboration happens online, with a focus on clear communication and results.
The Channel Development Specialist plays a pivotal role in driving the sales performance of our Pet Food division within Pilmico Animal Nutrition Corporation. This position focuses on achieving sales targets through proactive selling strategies and promotional initiatives while fostering strong relationships with existing and prospective clients.
Join Pilmico Animal Nutrition Corporation as a Channel Development Specialist for Pet Food, where you will play a pivotal role in driving sales and executing promotional strategies within your designated territory. Your efforts will focus on nurturing and building robust relationships with both existing and prospective customers, ensuring the growth and success of our pet food products.
As a Channels Performance Specialist at Spreetail, you will play a pivotal role in optimizing our channel performance and driving growth strategies. Your analytical skills will help us enhance our digital marketing efforts, ensuring we reach our target audience effectively. You will collaborate with various teams to analyze data, interpret results, and implement actionable insights that contribute to our overall success.
The Channel Development Specialist plays a crucial role in driving sales performance for Pilmico Animal Nutrition Corporation's Pet Food segment within the designated territory. This position involves proactive selling strategies and promotional initiatives aimed at establishing robust relationships with both current and prospective clients.
HelloFresh is looking for a Customer Care Specialist to join the Client-Facing Operations team in Manila. This role acts as the first point of contact for customers and represents the HelloFresh brand in every conversation. Key responsibilities Handle customer inquiries through various communication channels Resolve issues and answer questions with care and accuracy Support a positive experience for each customer Location This position is based in Manila, Philippines.
Role Overview hireframe is looking for a detail-focused Operations Specialist to support billing and revenue operations. This remote position is open to candidates based in the Philippines. What You Will Do Manage billing processes and help maintain accurate financial records Work with teams across the company to improve operational workflows Support revenue operations and contribute to strategies that drive growth Deliver reliable service to both internal teams and external clients Who We’re Looking For Strong attention to detail and a proactive approach to problem solving Comfort working independently in a remote environment Experience with billing, revenue operations, or related financial processes is a plus Collaborative mindset and clear communication skills Location This is a remote role based in the Philippines.
Full-time|Remote|Remote — Metro Manila, Philippines
SupportYourApp is seeking an Administration & Operations Specialist who speaks fluent Dutch to join its remote team in Metro Manila, Philippines. This position focuses on a blend of administrative and operational duties, supporting both internal colleagues and external clients in a multicultural, multilingual environment. The company serves technology leaders and values a People First approach, offering team members the chance to build new skills within a growing SaaS business. Main Responsibilities Prepare and process accurate sales invoices, and assist with accounting-related administrative tasks. Follow up on accounts receivable, including communicating with customers about invoices, payments, and contracts. Verify customer orders, ensuring all details are correctly entered into internal systems. Keep customers informed about file statuses, orders, and ongoing administrative matters. Enter, update, and manage sales contracts in the database, maintaining high standards of data quality. Handle a variety of administrative tasks such as reception support, phone management, and general office duties. Support daily operational activities and contribute to the completion of internal projects. Facilitate clear communication between internal teams and clients to improve service and satisfaction. Maintain organized documentation and administrative records, ensuring deadlines and follow-ups are met. Role Highlights Remote position based in Metro Manila, Philippines. Work closely with a diverse, international team. Opportunities to develop skills in administration, operations, and client service within a SaaS company.
Join Pilmico Foods Corporation as a Specialty Nutrition Supervisor, where you will play a pivotal role in overseeing nutrition-related operations. This position requires a keen understanding of specialty nutrition products, and you will collaborate with various teams to ensure the delivery of high-quality nutritional solutions. You will be responsible for managing product formulations, ensuring compliance with regulatory standards, and supporting the development of new and existing nutrition products.
Lead and inspire the Key Accounts Team to achieve exceptional sales results.Oversee the strategic management of sales and key account relationships to drive business growth.Develop and implement a robust Trade Marketing Strategy tailored to meet the objectives of Key Accounts.Take ownership of program development, execution, and performance to enhance brand presence and sales in Key Accounts.Propose enhancements to products or services aimed at boosting customer satisfaction and sales potential.Monitor promotional implementations and manage the trade budget effectively.Establish, monitor, and refine processes to align Sales, Marketing, and Merchandising efforts seamlessly.
Role Overview Wireless Logic is looking for a Channel Partner Lead to help grow our partner network in the Philippines. This position focuses on building and maintaining strong relationships with channel partners, driving sales through these connections, and supporting the execution of our channel strategies. What You Will Do Expand and strengthen the partner ecosystem throughout the Philippines Lead channel sales initiatives to meet business goals Cultivate and manage relationships with new and existing partners Identify new business opportunities within the channel Promote collaboration to support mutual growth
Contract|A$2K/mo - A$3K/mo|Remote|Remote — Metro Manila, Philippines
Location: Remote , Metro Manila, Philippines (Philippines-based candidates only) Role overview The Paraplanner, Admin & Operations Specialist supports the delivery of financial advice by preparing review documents, Statements of Advice (SOAs), Records of Advice (ROAs), and conducting technical research. This role helps ensure client administration processes are efficient and meet high standards. The position is remote, working directly with an Australian financial advisory firm as an independent contractor through Hunt St. What you will do Use AI tools to create, structure, and refine SOAs and ROAs in line with Australian regulations and industry practices. Review AI-generated documents for accuracy, compliance, and relevance before adviser approval. Research investments, insurance, superannuation, and strategies to strengthen advice content. Prepare annual review documents, portfolio reports, and client review packs. Analyze client financial data to develop scenarios and projections that support advice strategies. Ensure all documents comply with frameworks such as AFSL requirements and the Best Interests Duty. Work closely with advisers to refine strategies and accurately capture client goals. About the client The client is an Australian financial advisory firm focused on personalized advice that helps clients make informed, long-term decisions. The team values trust, transparency, and consistent service delivery.
Join Spreetail as a Senior Channels Advertising Manager and play a pivotal role in shaping our advertising strategies across various channels. You will lead innovative campaigns, optimize performance, and collaborate with cross-functional teams to enhance our brand visibility and drive revenue growth.
Join a distinguished boutique law firm based in the US, known for its sophisticated legal solutions tailored for public and private companies, ultra-high-net-worth individuals, family offices, and aviation-focused businesses. The firm is recognized for its high-touch, relationship-driven approach, underpinned by precision, strategy, and trust.This is an exceptional opportunity to become part of a firm that places a premium on precision, accountability, and operational excellence. Your contributions will empower attorneys to concentrate on their clients by ensuring that the firm’s operations are accurate, efficient, and compliant.The primary focus of this role is execution. You will oversee client intake, billing support, document organization, and operational tracking. As you grow in this position, you will also assist in documenting workflows, maintaining internal process libraries, and supporting structured onboarding and training initiatives. While formal instructional design experience is not required, you must possess strong organizational skills, a process-oriented mindset, and the ability to translate operational workflows into clear documentation. This role is remote and requires availability during Mountain Time (U.S.).This position is a full-time, exclusive independent contractor engagement. It should not be interpreted as an employment agreement.
About AvePoint:At AvePoint, we lead the way in data security, governance, and resilience, pioneering solutions that empower organizations to collaborate with confidence. With over 25,000 clients globally relying on the AvePoint Confidence Platform, we help organizations prepare, secure, and optimize their critical data across platforms like Microsoft, Google, and Salesforce. Our extensive global channel partner program encompasses around 5,000 managed service providers, resellers, and systems integrators, with our products available in more than 100 cloud marketplaces. For more information, visit www.avepoint.com.We are dedicated to investing in our people. Our culture, rooted in agility, passion, and teamwork, empowers you to shape your career and make a significant impact.AvePoint is thrilled to offer a role focused on developing and driving a partner ecosystem that fosters growth and mutual success. Collaborating closely with the UK leadership team, you will enhance our resale channel and support our market strategies and value-driven delivery.If you're passionate about building strategic partnerships with top Microsoft Value-Added Resellers and Systems Integrators, devising innovative go-to-market strategies, and engaging with sales and executive teams, we encourage you to apply!
At ClickUp, we are more than just software developers; we are pioneers shaping the future of work! In a landscape flooded with inefficiency, we envisioned a superior approach. This vision led to the creation of the first truly integrated AI workspace—combining tasks, documents, chat, calendar, and enterprise search—enhanced by intelligent, context-driven AI. Our goal is to empower millions of teams to overcome barriers, regain their time, and achieve unprecedented productivity. By joining ClickUp, you will have the unique opportunity to explore, utilize, and innovate with AI, influencing not only our product but also the future of work itself. Become a part of our bold and visionary team, and help us redefine what’s possible! We are currently seeking a skilled Customer Renewal Specialist to maintain ongoing engagement with our customers, ensuring timely contract renewals, fostering customer loyalty, and identifying opportunities for expansion. In this vital role, you will be instrumental in securing renewals, reducing churn, and driving revenue growth through upselling and cross-selling initiatives.As a key member of our Growth organization, you will be integrated into a global Renewals Team, collaborating closely with Account Executives, Finance, Legal, Customer Success, and Sales Leadership to refine renewal strategies. Your focus will also be on continuously enhancing playbooks, processes, and forecasting accuracy to improve efficiency and maximize customer retention.ResponsibilitiesTake charge of the entire renewal process, from initial customer outreach and negotiations to finalizing contracts and execution.Develop renewal strategies that harmonize customer expectations with internal pricing structures, commercial guidelines, and revenue objectives.Work collaboratively across functions with Customer Success, Finance, Legal, and Sales to enhance customer retention, ensure contract precision, and facilitate timely renewals.Negotiate renewal conditions, pricing modifications, seat adjustments, contract durations, and package offerings to meet customer needs while aligning with organizational goals.Maintain a dynamic 90-day renewal forecast segmented by territory with precise close dates, risk indicators, and anticipated outcomes.Identify signs of expansion proactively and create upsell, add-on, and cross-sell opportunities based on product engagement, adoption metrics, and evolving customer demands.Evaluate customer health and risk indicators, addressing potential churn early and collaborating with internal teams on retention strategies.Refine renewal playbooks, outreach sequences, and internal processes to enhance account retention and boost ARR.
Join our dynamic team at Articulate as a Customer Happiness Specialist, where you'll play a pivotal role in enhancing our customers' experiences. You will be responsible for addressing customer inquiries, providing solutions, and ensuring a remarkable customer journey. Your passion for customer service and problem-solving skills will be essential in helping us maintain our commitment to excellence.
Conversions Operations SpecialistWHO ARE WE LOOKING FOR? We are on the lookout for a talented Conversions Operations Specialist! In this pivotal role, you will support a variety of processes that facilitate the onboarding of conversion plans to our clients’ platform. You will collaborate across multiple departments to enhance the onboarding experience and deliver exceptional service to plan sponsors. WHAT WILL YOU BE DOING? Review and document cash and in-kind asset transfers within the trust accounting system.Collaborate with sub-custodians to settle trades from the booking phase through to settlement for mutual funds, stable value funds, and ETFs.Conduct reconciliations of invested assets and cash activities between the trust accounting system and sub-custodian by designated deadlines. Partner with Implementation Managers and Investment teams to effectively transition new and conversion-qualified plans onto the client’s platform. Coordinate with receiving record keepers for the liquidation and transfer of plan assets from the client’s platform. Update, maintain, and review client data within CRM systems. Ensure effective collaboration with all internal teams to meet anticipated timelines. Assist in creating and maintaining comprehensive operating procedures related to assigned functions. REQUIREMENTS The Necessities Optimistic, flexible, creative, team-oriented, and results-driven individual with strong collaboration skills to work with both internal and external stakeholders. Solid understanding of the trading and settlement processes for mutual funds, stable value funds, and ETFs. Strong numerical aptitude and familiarity with cash and traditional securities reconciliations. A genuine desire for learning and the ability to iterate quickly. Proactive and analytical thinker, capable of problem-solving and proposing effective solutions. Highly organized and dependable with the ability to prioritize tasks and manage client expectations. The Extras Experience with...
