Customer Education Associate

Box Inc.Redwood City, CA, United States

On-site Full-time $95K/yr - $118.5K/yr

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Experience Level

Experience

Qualifications

To be successful in this role, you should possess the following qualifications: Strong communication and interpersonal skills. Experience in education or training, preferably in a technology-driven environment. A proactive approach to problem-solving and user engagement. Ability to work collaboratively in a fast-paced, dynamic environment. Familiarity with content management systems and enterprise software. A bachelor’s degree is preferred.

About the job

WHO WE ARE AT BOX?

Box (NYSE:BOX) stands at the forefront of Intelligent Content Management. Our innovative platform empowers organizations to enhance collaboration, manage content throughout its lifecycle, safeguard essential data, and revolutionize business processes with enterprise AI. Since our inception in 2005, we have simplified work for prominent global entities like JLL, Morgan Stanley, and Nationwide. With our headquarters in Redwood City, CA, and offices across the United States, Europe, and Asia, we are committed to transforming the way businesses operate in an AI-driven world.

By joining Box, you will play a critical role in advancing our platform. Content is the heartbeat of collaboration, encompassing billions of files and information exchanged daily across teams, departments, and core business functions, contracts, invoices, employee records, financials, product specifications, marketing materials, and more. Our mission is to infuse intelligence into content management, empowering our clients to fully revamp their workflows. The combination of AI and enterprise content presents an unprecedented opportunity to reshape how the world collaborates, and at Box, you will be at the forefront of this significant transformation.

WHY WE NEED YOU

Our team consists of enthusiastic and dedicated education professionals who are eager to enhance our consulting practice. Our tailored training services are highly regarded and crucial to our customers’ success with Box. We are in search of an individual who brings enthusiasm to virtual classroom sessions, possesses exceptional communication skills to engage stakeholders at all levels, and adopts a strategic approach to promoting user adoption through education and change management methodologies.

Every organization is striving to modernize their operations. As the leader in Intelligent Content Management, Box is uniquely positioned to assist enterprises in transforming collaborative processes with AI-native capabilities. We need to empower our customers throughout this transformative journey, and that’s where you come in.

YOUR ROLE

Foster collaborative relationships with a diverse range of clients across various industries.
Ensure both new and existing Box customers are prepared to generate enthusiasm among end users and facilitate strategic adoption of Box, leading to long-term behavioral changes.
Design and deliver engaging and interactive learning experiences through various formats (written content, live webinars, recorded video, etc.).
... (additional responsibilities related to customer education and support)

About Box Inc.

Box Inc. is a pioneering company in Intelligent Content Management, helping organizations streamline collaboration and manage crucial content effectively. Our platform is designed to adapt to the evolving needs of businesses in an AI-centric era, making Box a trusted partner for leading global organizations seeking transformation.

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Jan 6, 2026

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Founding Customer Success Manager

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Full-time|On-site|Redwood City, California, United States

At SnapMagic, we are revolutionizing digital growth for the global electronics sector.Our flagship platform, SnapMagic Search (previously SnapEDA), caters to over 2 million engineers annually, serving as the primary discovery layer for electronic components. We are excited to expand SnapMagic Copilot, leveraging our proprietary dataset of over 10 million components to enhance discovery and drive demand across the global electronics market.Having doubled our revenue since our seed funding, we are on an upward trajectory with a talented team that maintains high standards. As our customer base scales, we are seeking a skilled Customer Success Manager to transform our Customer Success function into a robust, revenue-generating powerhouse.Key Responsibilities:We are looking for a proactive Founding Customer Success Lead who will take charge of the end-to-end Customer Success journey.This hands-on role requires you to be our first senior Customer Success hire. You will directly manage client accounts while also developing the systems, playbooks, and frameworks that our Customer Success team will rely on.You will oversee all post-sale activities: onboarding, customer adoption, renewals, upselling, and the operational model of Customer Success. When there are challenges or inefficiencies, you will address them with a keen eye, first exercising judgment and then implementing processes. Collaboration with Sales, Product, Engineering, and Leadership will be crucial to ensure SnapMagic delivers exceptional value and grows alongside our customers.You will:Manage the complete post-sale customer lifecycle including onboarding, adoption, renewals, and upselling.Directly handle a portfolio of customers, with a focus on strategic and enterprise accounts.Develop Customer Success from the ground up, including success plans, onboarding frameworks, renewal strategies, health scores, and management review meetings.Collaborate with Product and Engineering to advocate for customer needs, resolve issues, and influence product roadmap strategies.Design scalable yet efficient Customer Success processes that enhance team productivity.Lay the groundwork for future Customer Success initiatives.

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Customer Education Associate

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Full-time|$95K/yr - $118.5K/yr|On-site|Redwood City, CA, United States

WHO WE ARE AT BOX? Box (NYSE:BOX) stands at the forefront of Intelligent Content Management. Our innovative platform empowers organizations to enhance collaboration, manage content throughout its lifecycle, safeguard essential data, and revolutionize business processes with enterprise AI. Since our inception in 2005, we have simplified work for prominent global entities like JLL, Morgan Stanley, and Nationwide. With our headquarters in Redwood City, CA, and offices across the United States, Europe, and Asia, we are committed to transforming the way businesses operate in an AI-driven world. By joining Box, you will play a critical role in advancing our platform. Content is the heartbeat of collaboration, encompassing billions of files and information exchanged daily across teams, departments, and core business functions—contracts, invoices, employee records, financials, product specifications, marketing materials, and more. Our mission is to infuse intelligence into content management, empowering our clients to fully revamp their workflows. The combination of AI and enterprise content presents an unprecedented opportunity to reshape how the world collaborates, and at Box, you will be at the forefront of this significant transformation. WHY WE NEED YOU Our team consists of enthusiastic and dedicated education professionals who are eager to enhance our consulting practice. Our tailored training services are highly regarded and crucial to our customers’ success with Box. We are in search of an individual who brings enthusiasm to virtual classroom sessions, possesses exceptional communication skills to engage stakeholders at all levels, and adopts a strategic approach to promoting user adoption through education and change management methodologies. Every organization is striving to modernize their operations. As the leader in Intelligent Content Management, Box is uniquely positioned to assist enterprises in transforming collaborative processes with AI-native capabilities. We need to empower our customers throughout this transformative journey, and that’s where you come in. YOUR ROLE Foster collaborative relationships with a diverse range of clients across various industries. Ensure both new and existing Box customers are prepared to generate enthusiasm among end users and facilitate strategic adoption of Box, leading to long-term behavioral changes. Design and deliver engaging and interactive learning experiences through various formats (written content, live webinars, recorded video, etc.). ... (additional responsibilities related to customer education and support)

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Technical Program Manager - Customer DeploymentsLocation: Redwood City, CA (On-Site) • Full-TimeAbout Hammerhead AIAt Hammerhead AI, we are pioneering the next generation of AI infrastructure through intelligent orchestration. Our innovative platform tackles one of the most critical barriers to AI access to power, optimizing data center power infrastructure to maximize AI token generation within existing electrical limits, without necessitating new power plants or grid expansions. Our team has successfully optimized over 8 gigawatts of mission-critical power globally, addressing a $64 billion-per-year market opportunity while significantly reducing the environmental impact of AI infrastructure.Joining Hammerhead means: Engaging at the frontier of AI, energy, and computing to create next-gen AI infrastructure. Working alongside experts in modern reinforcement learning, AI, IoT, IIoT software, and infrastructure technologies. Contributing to a more efficient and sustainable future for AI compute. Being part of a company leading the way in modern data center design and operation. Enjoying competitive compensation, equity, and benefits in a mission-driven, high-growth environment. Learning from a seasoned team with a track record of building and selling successful startups.Role OverviewWe are in search of a Technical Program Manager - Customer Deployments who will take charge of the complete delivery process for our customer deployments. You will be the primary owner of our flagship projects, guiding Hammerhead's platform from contract signing to live production at client sites.Your role will bridge Hammerhead's engineering and product teams, our data center partners, and our clients. You will be responsible for program plans, milestone tracking, and delivering successful outcomes for our customers.

Mar 16, 2026

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Full-time|On-site|Redwood City

About the Role Domino's Pizza in Redwood City is hiring a Customer Service Representative. This position focuses on helping customers, taking orders, and making sure each guest has a positive experience. A friendly attitude and clear communication are important for success in this role. What You’ll Do Greet customers in person and by phone Take accurate orders and answer questions about the menu Provide prompt, helpful service throughout each interaction Work with team members to keep the store welcoming and organized Location Redwood City

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