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Customer Engineer at Securiti.ai | Karachi, Pakistan

Veeam SoftwareKarachi, Pakistan
On-site Full-time

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Experience Level

Experience

Qualifications

Strong technical background in software engineering or cybersecurity. Excellent communication and interpersonal skills. Experience in customer-facing roles and technical support. Ability to troubleshoot and solve complex technical issues. Familiarity with cloud solutions and security practices.

About the job

The Customer Engineer position at Securiti.ai, part of Veeam Software, is based in Karachi, Pakistan. This role involves supporting customers as they adopt and use Securiti.ai’s security products. Customer Engineers interact directly with clients, listen to their needs, and provide technical guidance throughout their journey.

Key responsibilities

  • Work with customers to understand their technical requirements
  • Provide hands-on assistance during product implementation
  • Troubleshoot technical issues and respond to product questions
  • Help clients realize the full value of Securiti.ai solutions
  • Build and maintain strong customer relationships

What we look for

  • Interest in technology and security products
  • Clear communication and effective problem-solving skills
  • Dedication to supporting customer success

This role offers the opportunity to work closely with clients and directly influence their experience with Securiti.ai technology.

About Veeam Software

Veeam Software is a leading provider of backup and recovery solutions, with a strong commitment to customer success. We foster a collaborative and innovative work environment where creativity and technical excellence thrive.

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