Customer Experience Account Manager

Clean EarthNorcross

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.

Experience Level

Mid to Senior

Qualifications

Basic Required Qualifications:Bachelor’s degree in Business, Environmental Sciences, Marketing, or a related field (or equivalent experience). A minimum of 3 years in customer service or account management is required (5 years with a high school diploma). Demonstrated strong communication, analytical, and organizational skills. Proficient in CRM systems and the Microsoft Office Suite. Willingness to travel up to 30%. Preferred Qualifications:Familiarity with regulatory frameworks such as RCRA, DOT, DEA, and OSHA. Experience with Salesforce.com or similar CRM systems.

About the job

Key Responsibilities:

Customer Relationship Management: Own the primary relationship for accounts within your territory. Engage customers to understand their needs and preferences, ensuring our organizational responses align effectively.

Monitor account performance against territory quotas and metrics.

Conduct regular business reviews with customers, providing strategic insights across functions.

Retention & Growth: Actively work to reduce churn and identify opportunities for expanding service offerings. Provide quotes using the existing pricing structure and strategic account approach. Respond promptly to customer inquiries and concerns.

Operational Excellence: Assess account health through analytics and proactive engagement. Manage the lifecycle of profiles, contracts, accounts receivable status, and onboarding of new clients. Collaborate with Customer Experience Specialists to ensure order accuracy and fulfillment.

Cross-Functional Collaboration: Partner with regional Territory Account Managers to create new profiles and communicate approvals. Utilize the customer complaint tool for escalated service issues, ensuring thorough resolution. Support price alignment, invoice correctness, and adherence to Service Level Agreements (SLAs).

Reporting & Insights: Produce actionable reports on customer performance to support operational and financial objectives. Track customer satisfaction and evaluate account performance.

Leadership & Mentorship: Mentor team members as directed by management. Facilitate team meetings and huddles as required. Undertake additional relevant tasks as assigned.

About Clean Earth

Clean Earth is a premier provider of environmental services in the United States, specializing in remediation, disposal, recycling, and beneficial reuse solutions for both hazardous and non-hazardous waste, including contaminated soil and dredged materials. Our extensive portfolio of technologies and services serves nearly every industry that generates waste, including energy, infrastructure, commercial, industrial, retail, and healthcare sectors. Every day, our dedicated teams across the country engage hands-on to recycle and beneficially reuse waste that would otherwise end up in landfills. We value our employees as our greatest asset, a commitment reflected in being recognized as a 2024 Most Loved Workplace®. We are dedicated to fostering a positive work culture that promotes growth and development while prioritizing the health and safety of our employees.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

1 - 20 of 68 Jobs

Search for Customer Service Representative At Domino S Norcross

68 results

Select all on this page (20)

Apply

Customer Service Representative at Domino's | Norcross

Domino's Pizza, Inc.

Full-time|On-site|Norcross

Join our dynamic team as a Customer Service Representative at Domino's Pizza! We are looking for enthusiastic individuals who are passionate about providing exceptional customer service. In this role, you will be the first point of contact for our customers, addressing inquiries, resolving issues, and ensuring that every customer leaves with a smile.Your res…

Jul 2, 2024

Apply

Customer Service Representative at Domino's | Norcross

Domino's Pizza, Inc.

Full-time|On-site|Norcross

Join our dynamic team at Domino's Pizza as a Customer Service Representative! In this role, you will be the friendly face (or voice!) of our brand, ensuring that every customer has an exceptional experience. Your responsibilities will include taking orders, answering inquiries, and providing support to ensure our customers receive their delicious pizzas in a timely manner.We are looking for enthusiastic individuals who possess excellent communication skills, a positive attitude, and a passion for customer service. If you're ready to contribute to our team and help create memorable experiences for our customers, we want to hear from you!

Sep 26, 2024

Apply

Customer Service Representative at Domino's | Norcross

Domino's Pizza, Inc.

Full-time|On-site|Norcross

Join our dynamic team at Domino's Pizza as a Customer Service Representative! In this role, you will be the friendly face of our brand, assisting customers with their orders, addressing inquiries, and ensuring a delightful experience every time. Your passion for customer service will help maintain our reputation for excellence while working in a fast-paced and rewarding environment.

Apr 10, 2026

Apply

Assistant Manager at Domino's | Norcross

Domino's Pizza, Inc.

Full-time|On-site|Norcross

Join the team at Domino's Pizza as an Assistant Manager, where you will play a crucial role in overseeing daily operations and ensuring top-notch customer service. This position offers the opportunity to lead a dynamic team in a fast-paced environment, focusing on efficiency, quality, and customer satisfaction.

May 1, 2026

Apply

Assistant Manager at Domino's | Norcross

Domino's Pizza, Inc.

Full-time|On-site|Norcross

Join our team as an Assistant Manager at Domino's Pizza in Norcross, where you will play a crucial role in managing daily operations and leading a team to deliver outstanding customer service. Your responsibilities will include overseeing staff, ensuring food safety, maintaining inventory, and implementing store initiatives to achieve sales goals. We are looking for a motivated individual who is passionate about pizza and enjoys working in a fast-paced environment.

May 1, 2026

Apply

Store Delivery Expert at Domino's | Norcross

Domino's Pizza, Inc.

Full-time|On-site|Norcross

Join our team as a Store Delivery Expert at Domino's! In this dynamic role, you will be responsible for delivering delicious pizza and ensuring outstanding customer service. Your friendly demeanor and commitment to quality will help us maintain our reputation as the go-to pizza place in Norcross.

May 1, 2026

Apply

General Application - Norcross

Christian Brothers Automotive

Full-time|On-site|Norcross

Join our team at Christian Brothers Automotive and be part of a supportive environment dedicated to excellence in automotive care. We are currently accepting general applications for various roles in our Norcross location. If you are passionate about delivering high-quality service and eager to grow in your career, we want to hear from you!

Sep 29, 2025

Apply

Counter Sales Representative

Rexel Inc.

Full-time|On-site|Norcross

Rexel Inc. is looking for a Counter Sales Representative based in Norcross, Georgia. This role is the primary contact for customers visiting the sales counter. Role overview The Counter Sales Representative welcomes customers as they arrive, offering support with product selection and order placement. The position ensures that visitors receive prompt and accurate information about available products and services. What you will do Greet customers and assist with choosing products and placing orders Respond to customer questions and resolve inquiries at the counter Keep the sales counter area tidy and inviting for all visitors

Apr 24, 2026

Apply

Physical Therapist at urpt | Norcross, GA

urpt

Full-time|On-site|Norcross Gwinnett Village, GA

Join our dedicated team at urpt as a Physical Therapist where you will play a vital role in helping patients regain mobility and improve their quality of life. You will work collaboratively with a team of healthcare professionals to develop personalized treatment plans, and utilize your expertise to guide patients through their rehabilitation journey.

Apr 2, 2026

Apply

Industrial Engineer at Slip Robotics | Norcross, Georgia

Slip Robotics

Full-time|On-site|Norcross, Georgia, United States

Slip Robotics builds advanced robotics to enhance logistics and automation. The team is dedicated to creating autonomous systems that improve warehouse efficiency, streamline supply chains, and prioritize safety. Collaboration and continuous innovation are central to the company’s approach to moving goods more intelligently. Role overview The Industrial Engineer will take the lead in analyzing and optimizing production data at the Norcross, Georgia manufacturing facility. This role involves configuring systems and dashboards to collect, review, and interpret production metrics. By providing teams with clear visibility into line performance, the Industrial Engineer highlights trends and identifies opportunities for process improvement. The position plays a key part in supporting operational performance and guiding decisions with actionable insights, contributing to ongoing improvements in robotics production and deployment. What you will do Investigate production bottlenecks and quality issues, conduct root cause analysis, and recommend solutions. Ensure accurate and reliable data collection throughout every stage of production. Analyze manufacturing data to spot trends, inconsistencies, and areas where processes can be improved. Collaborate with engineering, field operations, and manufacturing teams to implement insights and optimize workflows. Develop concepts to expand production capacity and enhance material flow at the workcell, production line, and factory levels, including the warehouse.

Apr 23, 2026

Apply

Customer Experience Account Manager

Clean Earth

Full-time|On-site|Norcross

The Customer Experience Account Manager (CXAM) acts as a vital strategic partner, closely collaborating with the sales team to proactively engage customers across a defined territory. This role is essential in delivering Clean Earth’s exceptional service experience, nurturing long-term relationships, and driving customer growth. The CXAM is responsible for minimizing customer churn, enhancing wallet share, and ensuring customer satisfaction through proactive interactions and data-driven insights.Key Responsibilities:Customer Relationship Management: Own the primary relationship for accounts within your territory. Engage customers to understand their needs and preferences, ensuring our organizational responses align effectively.Monitor account performance against territory quotas and metrics.Conduct regular business reviews with customers, providing strategic insights across functions.Retention & Growth: Actively work to reduce churn and identify opportunities for expanding service offerings. Provide quotes using the existing pricing structure and strategic account approach. Respond promptly to customer inquiries and concerns.Operational Excellence: Assess account health through analytics and proactive engagement. Manage the lifecycle of profiles, contracts, accounts receivable status, and onboarding of new clients. Collaborate with Customer Experience Specialists to ensure order accuracy and fulfillment.Cross-Functional Collaboration: Partner with regional Territory Account Managers to create new profiles and communicate approvals. Utilize the customer complaint tool for escalated service issues, ensuring thorough resolution. Support price alignment, invoice correctness, and adherence to Service Level Agreements (SLAs).Reporting & Insights: Produce actionable reports on customer performance to support operational and financial objectives. Track customer satisfaction and evaluate account performance.Leadership & Mentorship: Mentor team members as directed by management. Facilitate team meetings and huddles as required. Undertake additional relevant tasks as assigned.

Mar 12, 2026

Apply

Electrical Engineer at Slip Robotics | Norcross, Georgia

Slip Robotics

Full-time|On-site|Norcross, Georgia, United States

Join Slip Robotics, a pioneering force in the logistics and automation sector, where we are redefining operational efficiency with innovative robotic solutions. Our goal is to reimagine the movement of goods globally by developing and implementing autonomous systems that elevate warehouse intelligence, streamline supply chains, and prioritize workplace safety. Our culture thrives on innovation and teamwork, and we are committed to exploring new frontiers in robotics. Be a part of our journey to shape the future of automation!As an Electrical Engineer, you will:Design and innovate mixed-signal electrical systems, encompassing analog, digital, and RF designs that support power distribution, control, sensing, and communication within robotic frameworks.Create and develop PCB layouts for new features and enhancements, involving schematic generation and board bring-up procedures.Identify, select, and assess electrical components, including sensors, actuators, power supplies, and communication modules.Produce and maintain comprehensive electrical schematics, wiring diagrams, and bills of materials (BOM) for a variety of projects.Work collaboratively with cross-functional teams—mechanical, software, and systems engineers—to guarantee the smooth integration of electrical components and systems.Conduct detailed analyses and simulations to validate and refine electrical designs, focusing on performance, reliability, and cost-effectiveness.Draft and evaluate technical documentation, including design specifications, testing reports, and manufacturing documents.Supervise the manufacturing and assembly processes of electrical components, ensuring alignment with design specifications and quality benchmarks.Develop and implement test plans and procedures to validate the functionality and durability of electrical subsystems, and lead troubleshooting efforts when challenges arise.Prepare for and assist with all regulatory compliance testing.

Nov 18, 2025

Apply

Facilities Manager at Slip Robotics | Norcross, Georgia

Slip Robotics

Full-time|On-site|Norcross, Georgia, United States

Slip Robotics creates autonomous robots for loading and unloading at warehouse and fulfillment sites across North America. The company’s headquarters includes six neighboring buildings in Norcross, Georgia. As Slip Robotics expands, strong facilities management keeps daily operations running smoothly. Role overview The Facilities Manager oversees all six Norcross buildings and handles a wide range of day-to-day responsibilities. This is a hands-on position, involving tasks from minor repairs to troubleshooting HVAC systems. The role is essential for maintaining steady, reliable operations across the campus. This position fits someone who likes variety, prefers active work, and takes satisfaction in keeping facilities in top shape. Main responsibilities Facilities oversight: Manage building systems such as lighting, HVAC, plumbing, electrical (non-production), doors, loading docks, and roofs. Conduct regular walkthroughs to check facility conditions. Daily maintenance: Handle routine tasks like changing bulbs, replacing filters, minor plumbing and electrical repairs, carpentry, moving furniture, updating signage, and paint touch-ups. Vendor management: Coordinate and supervise service providers for janitorial, pest control, landscaping, HVAC servicing, fire and life safety inspections, pressure washing, and roof repairs. Schedule services and ensure work meets standards. Preventive maintenance: Develop and follow a preventive maintenance schedule to keep building systems in good condition and avoid larger issues. Safety and compliance: Ensure compliance with safety standards by keeping fire extinguishers, exit signs, emergency lighting, OSHA signage, eyewash stations, and first aid kits up to date and stocked. Access and security: Oversee access control, including keys, badges, locks, and camera systems. Serve as the contact for lockouts and related concerns. Space management: Support office layout planning and coordinate with vendors during team expansion or changes. Work order intake: Act as the main contact for facility-related requests, triage incoming work orders, and ensure timely resolution. Budget management: Manage the facilities budget, monitor costs, address vendor overcharges, and plan for major expenses. Location This position is based onsite at Slip Robotics’ multi-building campus in Norcross, Georgia.

Apr 23, 2026

Apply

Manufacturing Engineer at Slip Robotics | Norcross, Georgia

Slip Robotics

Full-time|On-site|Norcross, Georgia, United States

Slip Robotics develops autonomous platforms designed to make logistics operations more efficient, reliable, and scalable. Based in Norcross, Georgia, the company values practical problem-solving and teamwork as it continues to grow. The Manufacturing Engineer role centers on improving the processes used to build robotic products. This position bridges design and production, making sure both new and existing products can be manufactured efficiently and at scale. The work is hands-on and often requires quick thinking to address challenges that arise during production. What you will do Develop and refine manufacturing processes for robotic platforms Collaborate with design, engineering, and operations teams to ensure smooth transitions from concept to production Troubleshoot and resolve production issues on the factory floor as they occur Support scaling efforts while maintaining product quality Work across departments to help deliver reliable products to customers Requirements Experience working in manufacturing or production environments Ability to solve problems quickly in a busy setting Strong communication skills and comfort working with engineering, operations, and business teams This position is based in Norcross, Georgia, United States.

Apr 23, 2026

Apply

Senior .NET Engineer at Career Guidant | Norcross

Career Guidant

Full-time|On-site|Norcross

Key Responsibilities for this RoleWe are seeking a passionate and skilled Senior .NET Engineer to join our dynamic team. The ideal candidate will have a strong commitment to staying updated with the latest development technologies.Exceptional verbal and written communication skills are essential for collaborating with stakeholders and fellow developers.Attention to detail and strong analytical skills, including both inductive and deductive reasoning, are crucial for success in this position.As a Senior .NET Engineer, you will leverage your advanced technical expertise, with a minimum of three years of practical experience in:.NET Framework (4.0 or later)C#Additionally, you should possess at least two years of hands-on experience in:JavaScript/ECMAScript 5HTML5 and CSS3Furthermore, you should have at least one year of experience with:Visual Studio (2012 or later)ASP.NET Web API (2 or later)AngularJS and BootstrapAJAX (or jQuery-encapsulated AJAX)Single Page Application (SPA) development and debuggingDesigning SPAs for desktop, tablet, and mobile browsersFamiliarity with the following tools and technologies will be advantageous:WebStormTelerik Kendo UIIIS (7 or later)Windows Client (7 or later)Windows Server (2008 R2 or later)

Mar 17, 2017

Apply

Senior Mechanical Engineer at Slip Robotics | Norcross, GA

Slip Robotics

Full-time|On-site|Norcross, Georgia, United States

Slip Robotics builds autonomous mobile robots designed for the logistics and freight industries. The company’s SlipBots automate the loading and unloading of semi-trailers, supporting automotive and e-commerce clients in making freight operations safer, more reliable, and more efficient. Role overview The Senior Mechanical Engineer, based in Norcross, GA, will shape the mechanical systems that power SlipBots and other robotics platforms. This senior-level role sits within the engineering team as an individual contributor, focusing on both hands-on design and technical guidance. What you will do Lead the mechanical architecture for Slip Robotics’ robotic platforms Guide projects from early concept through to high-volume production Provide technical leadership for complex systems and hardware design Help shape long-term strategy for hardware development Location This position is based in Norcross, Georgia, United States.

Apr 22, 2026

Apply

Field Operations Leader at Slip Robotics | Norcross, Georgia

Slip Robotics

Full-time|On-site|Norcross, Georgia, United States

Join Slip Robotics as a proactive and seasoned Field Operations Leader, where you will be instrumental in shaping our field strategies and initiatives to facilitate sustainable growth in automated robotics (including SlipBot and SlipLift) under a Robotics-as-a-Service (RaaS) model. You will manage all facets of field operations, such as deployments, maintenance, logistics, compliance, and the establishment of a robust Customer Support function. Your leadership will enhance scalability in field operations, ensuring exceptional customer satisfaction, minimizing downtime, and optimizing resource allocation as we expand rapidly in the RaaS sector.Key Responsibilities:Operational Leadership: Provide strategic direction across all field functions including service, logistics, compliance, and customer support.Strategy Development and Optimization: Craft strategies in alignment with corporate objectives to enhance efficiency; streamline operations and reduce costs employing Lean/Six Sigma methodologies. Scale operations through remote diagnostics, robust supply chain management, and customer self-service tools to maximize technician efficiency and equipment uptime.Team Development: Inspire and cultivate high-performing teams, promoting a culture of accountability and continuous improvement. Recruit and train personnel to meet increasing deployment demands, integrating field operations, engineering, logistics, and customer support.Cross-Department Collaboration: Collaborate with leadership and various departments (R&D, Sales, Marketing) for integrated functioning and goal alignment. Collect field insights for product roadmap improvements.Performance Metrics: Develop metrics to assess efficiency, quality, and productivity; report on performance and track key indicators such as downtime, resolution times, and financial metrics like ROIC/ROI through optimizations.Risk Management: Identify risks and implement mitigation strategies while ensuring regulatory compliance. Address potential supply chain disruptions and uphold safety protocols.Innovation Encouragement: Promote a culture of innovation by supporting ideas that enhance operational effectiveness.Financial Optimization: Enhance field operations for ROIC, ROI, and gross margin through effective deployments, predictive maintenance, and supplier negotiations.Customer Engagement: Ensure adherence to SLAs (e.g., prompt responses) and identify upsell opportunities. Scale Customer Support for inquiries and self-service via portals/APIs, leveraging AI for improved efficiency.

Feb 19, 2026

Apply

Assistant Manager

Domino's Pizza, Inc.

Full-time|On-site|Norcross

Join our dynamic team at Domino's Pizza as an Assistant Manager! In this pivotal role, you will support the daily operations of our store, ensuring exceptional customer service and efficient workflow. You'll have the opportunity to lead a team, manage inventory, and ensure our store meets the highest standards of quality and cleanliness. If you are passionate about the food service industry and eager to take the next step in your career, we want to hear from you!

May 1, 2026

Apply

Territory Sales Representative

Rexel Inc.

Full-time|On-site|Norcross

Join our dynamic team as a Territory Sales Representative at Rexel Inc., where you will play a pivotal role in driving sales and building strong relationships with our clientele. Your responsibilities will include identifying new business opportunities, nurturing existing accounts, and providing exceptional customer service. This position is ideal for a motivated individual who is eager to contribute to our growth and success.

Apr 1, 2026

Apply

Early Intervention BCBA at Life Skills Autism Academy | Norcross, GA

Centria Autism

Full-time|$90K/yr - $100K/yr|On-site|Norcross, Georgia, United States

Life Skills Autism Academy, part of Centria Autism, seeks a Board Certified Behavior Analyst (BCBA) for its Norcross, GA center. This position focuses on early intervention for children age 5 and under, providing ABA therapy in a setting designed for safety, structure, and compassionate care during key developmental years. Role highlights Early intervention focus: Support young children at a formative stage, shaping developmental outcomes through evidence-based therapy. Specialized environment: Work in purpose-built spaces for young learners, featuring low-distraction areas and engaging activities. Clinical quality: Use the CareConnect platform to streamline treatment planning and data collection, keeping attention on patient progress. Compassionate approach: Integrate Practical Functional Assessment and Skills-Based Treatment within a supportive, assent-based model. Work-life balance: Manageable caseloads and schedules help prevent burnout. Team support: Clinical Directors and dedicated staff provide ongoing guidance; collaboration is central to the role. Operational assistance: A separate operations team manages logistics, so clinical care remains the primary focus. Career development: Opportunities exist to mentor future BCBAs or move into leadership positions. Professional growth: CEU stipends, paid CEU days, and exclusive training events support continued learning. Compensation Salary range: $90,000 to $100,000 Additional weekly and monthly bonuses, averaging about $1,000 per month

Apr 27, 2026

Create account — see all 68 results

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.