R+V Allgemeine Versicherungen AG logoR+V Allgemeine Versicherungen AG logo

Customer Experience Consultant (m/w/d)

On-site Full-time

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Experience Level

Experience

Qualifications

Strong analytical skills with a focus on customer feedbackExcellent communication and interpersonal abilitiesExperience in customer service or consultancy roles preferredAbility to work collaboratively in a team environmentProficiency in German and English

About the job

About the Role

R+V Allgemeine Versicherungen AG is looking for a Customer Experience Consultant to strengthen our team in Wiesbaden. This position focuses on understanding and improving the way customers interact with our services.

What You Will Do

  • Analyze customer feedback to identify trends and pain points
  • Develop and implement strategies that boost customer satisfaction and engagement
  • Share actionable insights with colleagues to shape service improvements

Impact

Your work will directly influence how our customers experience R+V’s offerings and help us deliver better service every day.

About R+V Allgemeine Versicherungen AG

R+V Allgemeine Versicherungen AG is a leading insurance provider in Germany, dedicated to delivering outstanding customer service and innovative insurance solutions. We pride ourselves on our commitment to excellence and our strong focus on the needs of our clients.

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