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Experience Level
Manager
Qualifications
Qualifications:Proven experience in customer support or engineering roles within a SaaS environment. Strong problem-solving skills and a customer-oriented mindset. Excellent communication and interpersonal skills. Ability to lead teams and projects effectively. Technical proficiency to understand complex product features and resolve customer issues.
About the job
About Hevo
Hevo Data is a leading No-code Data Pipeline platform that empowers analytics for over 2000 businesses, including prominent names like Deliverr, Neo4J, and Groww. With robust backing of $42 million from Sequoia India and Chiratae Ventures, we have achieved a remarkable 20X growth in our customer base in just two years and are poised for hyper-growth with ambitious revenue goals.
About the Role
As a Customer Experience Engineering Manager, you will spearhead the technical support function that is critical to delivering an exceptional customer experience on a large scale. You will be responsible for achieving support outcomes, driving process excellence, minimizing escalations, and serving as the vital link between Customers, Product, and Engineering teams. This is a pivotal leadership position in a rapidly expanding SaaS environment.
About Hevo Data
Hevo Data is transforming the way businesses handle data with its innovative No-code Data Pipeline platform, designed for seamless integration and powerful analytics capabilities, catering to a diverse range of industries.
Role overview Nice Ltd. seeks a Senior DevOps Engineer to join the Customer Experience division in Pune, India. The position centers on advancing the product delivery pipeline by using cloud technologies, automation, and continuous integration methods. What you will do Collaborate with cross-functional teams to develop and implement solutions that improve op…
Join Assent as a Senior DevOps Engineer and be a pivotal part of our innovative engineering team. In this role, you will leverage your expertise in cloud infrastructure and automation tools to enhance our deployment processes. You will work collaboratively with cross-functional teams to optimize our systems for scalability and performance, ensuring seamless integration and continuous delivery.
Role Overview Prometteur Solutions Pvt Ltd is hiring a Senior DevOps Engineer in Pune. This position shapes how the team builds, tests, and delivers software. The Senior DevOps Engineer will design, implement, and maintain CI/CD pipelines to support smooth integration and deployment of applications. What You Will Do Create and manage CI/CD pipelines for automated software delivery Collaborate with developers to streamline integration and release processes Automate infrastructure and operational tasks to improve efficiency Mentor junior engineers and share technical knowledge Contribute to architectural decisions around DevOps and infrastructure Promote a culture of continuous improvement within the team What We Look For Strong experience with cloud platforms Proficiency in scripting languages Hands-on knowledge of containerization technologies Ability to guide and mentor less experienced engineers Your skills in automation, cloud, and containers will help drive project success and support ongoing improvements across our engineering teams.
At NiCE, we embrace challenges without limits, pushing our boundaries to achieve greatness. As a team of ambitious innovators, we strive for excellence in everything we do. If you share our passion for success, we invite you to explore this exceptional career opportunity that ignites your potential. What does this role entail?We are looking for a talented and experienced DevOps Engineer to design, develop, and test high-quality software that fulfills specified functional and non-functional requirements while adhering to time and resource constraints.Your impact will be significant through the following:Designing, implementing, and maintaining CI/CD pipelines using Jenkins to facilitate automated builds, testing, and deployments.Managing and optimizing AWS infrastructure for enhanced scalability, reliability, and cost-effectiveness.Streamlining operational workflows and developing automation scripts and tools utilizing various programming languages and shell scripting.Collaborating with cross-functional teams (Development, QA, Operations) to ensure smooth software delivery and deployment processes.Monitoring and troubleshooting infrastructure, build failures, and deployment issues to maintain high availability and performance levels.Implementing and sustaining robust configuration management practices and infrastructure-as-code principles.Documenting processes, systems, and configurations to promote knowledge sharing and maintain operational consistency.Conducting ongoing maintenance and upgrades for both production and non-production environments.Willingness to work occasional weekends or after-hours as required.
At Nice Ltd., we believe in pushing boundaries and transforming challenges into opportunities. We are driven by ambition and a commitment to excellence, striving to surpass our own high standards. If you share our drive and passion, we invite you to join us in a career that ignites your potential.What will you be doing?As a Senior Automation Engineer, you will spearhead the design and implementation of automation frameworks and AI-driven testing solutions utilized by various teams. This position emphasizes engineering scalable systems and tools, transforming real-world processes into reusable automation and intelligent validation.Your impact will include:Creating, developing, and maintaining shared automation frameworks and platform components for cross-team use.Expanding upon AI-enabled automation solutions, focusing on intelligent validation and test generation.Developing service-level and API automation, ensuring comprehensive coverage across distributed systems.Integrating automation within CI/CD pipelines to facilitate continuous validation at scale.Collaborating with architects and engineering teams on backlog-driven platform development.Enhancing automation efficiency through AI-assisted development, test generation, and analysis.Identifying and troubleshooting issues across automation, services, and system interactions.
At NiCE, we embrace challenges to push our limits and redefine industry standards. We are driven by ambition, innovation, and a commitment to excellence. If you share our passion for achieving remarkable results, we invite you to explore a transformative career opportunity with us.What does the role entail?The Senior DevOps Engineer is an integral member of our software engineering team, primarily focused on creating and managing automated delivery pipelines that ensure high-quality and reliable production-level outcomes.How will you contribute?Oversee application deployments across various environments: development, testing, staging, and production.Collaborate with cross-functional teams, including Development, QA, SRE, and Operations to ensure seamless deployment cycles.Diagnose deployment issues, uncover root causes, and implement effective solutions swiftly.Configure, maintain, and manage Windows servers, IIS, and associated deployment components.Utilize GitHub for version control, repository management, and deployment workflows.Develop and sustain automation scripts using Python and PowerShell to enhance deployment efficiency.Ensure compliance with deployment standards, documentation, and release management processes.Drive continuous improvement initiatives by identifying automation opportunities and optimizing deployment practices.Maintain up-to-date configuration documentation and deployment guidelines.
Nice Ltd. is looking for a Senior Software Engineer in Pune, India to support Customer Experience initiatives. This position focuses on developing and enhancing software that makes user interactions more seamless and effective, using C# and .Net as the primary tools. What you will do Design, build, and implement software solutions targeting improvements in customer experience. Collaborate with colleagues across teams to deliver dependable, high-quality products. Apply technical knowledge throughout the software development cycle, from initial planning through deployment. Key technologies C# .Net Location This role is based in Pune, India.
We are seeking a highly skilled Senior Software Engineer specializing in DevOps to join our dynamic team at Sutherland. In this role, you will be responsible for designing, implementing, and managing deployment pipelines, ensuring seamless integration and delivery of software applications. You will collaborate with cross-functional teams to automate processes, optimize performance, and enhance system reliability.As a Senior Software Engineer, you will leverage your expertise in cloud technologies, infrastructure as code, and CI/CD practices to drive innovation and efficiency. If you are passionate about technology and eager to take on challenging projects, we invite you to apply!
About the Role Ensono is looking for a Senior DevOps Engineer in Pune, India. This position focuses on building and maintaining CI/CD pipelines, improving system reliability, and working closely with teams across the company to streamline cloud infrastructure. What You Will Do Design, implement, and manage CI/CD pipelines for software delivery Enhance the reliability and performance of systems Work with cross-functional teams to optimize cloud environments What We Are Looking For Strong background in automation and deployment strategies Deep understanding of cloud services Experience with container orchestration Expertise in these areas will help drive operational improvements and support smooth, consistent software releases at Ensono.
About HevoHevo Data is a leading No-code Data Pipeline platform that empowers analytics for over 2000 businesses, including prominent names like Deliverr, Neo4J, and Groww. With robust backing of $42 million from Sequoia India and Chiratae Ventures, we have achieved a remarkable 20X growth in our customer base in just two years and are poised for hyper-growth with ambitious revenue goals.About the RoleAs a Customer Experience Engineering Manager, you will spearhead the technical support function that is critical to delivering an exceptional customer experience on a large scale. You will be responsible for achieving support outcomes, driving process excellence, minimizing escalations, and serving as the vital link between Customers, Product, and Engineering teams. This is a pivotal leadership position in a rapidly expanding SaaS environment.
DemandMatrix is seeking a passionate and talented Senior DevOps Engineer who is enthusiastic about automating development processes and solving complex problems. This role provides a unique opportunity to establish CI/CD pipelines and implement DevOps tools and practices from the ground up.Key Responsibilities:Automate and oversee AWS/GCP cloud-based production systems.Manage build, release, and configuration processes.Establish best practices and security protocols for production environments.Experiment with Proof of Concepts (PoCs) and deploy ideas rapidly in a dynamic setting, collaborating with some of the brightest minds in the industry.Communicate effectively with a globally distributed team both verbally and in writing.Who You Are:A seasoned DevOps Engineer with extensive experience in a 24/7 AWS/GCP environment.Proficient in automating release and deployment processes for distributed systems.Genuinely passionate about technology and has experience working on projects from inception.A highly motivated individual who excels in problem-solving in open-ended situations.Essential Qualifications:4+ years of DevOps experience.At least 2 years of hands-on experience with AWS or GCP, including Docker and Kubernetes.Minimum 1 year of experience with Python or another scripting language.At least 1 year of experience managing large databases.1 year of experience with tools/frameworks such as Puppet, Ansible, Chef, or Terraform.Preferred Qualifications:Hands-on experience with MongoDB.Familiarity with distributed systems.Knowledge of Bitbucket Pipelines or similar tools.Additional Information:This is a full-time remote position. Location is not a constraint, but candidates must have approximately 5 hours of overlap with Indian Standard Time (IST).
Job Title: DevOps Engineer IILocation: Pune (Hybrid)About the Team:The DevOps team is integral to Helpshift engineering, providing technical depth across various domains. We manage the creation, maintenance, scaling, and security of the infrastructure utilized by multiple teams for critical workloads.Key Areas of Work:Provisioning and maintaining production and development infrastructureDatabase infrastructure managementAutomation processesCore infrastructure focusing on scalability, performance, and optimizationSecurity and compliance adherenceEngineering processes enhancementAs a member of this team, you will be instrumental in building and scaling infrastructure that supports both production workloads and internal engineering teams, influencing vital decisions at Helpshift.Responsibilities:Design, implement, and maintain secure CI/CD pipelines for automated deployment, configuration, and testing.Manage Helpshift production services, ensuring comprehensive monitoring and rapid resolution of production issues.Develop a zero-downtime upgrade process for core infrastructure components (ScyllaDB, Elasticsearch, Kafka, MongoDB, Redis) and facilitate smooth transitions between cloud service providers.Collaborate with development and operations teams to embed security practices within the software development lifecycle.Perform regular security assessments, vulnerability scans, and penetration testing to identify and mitigate risks.Create and maintain Infrastructure as Code (IaC) templates for secure cloud resource provisioning and configuration.Respond to production incidents, conducting thorough investigations and implementing remediation measures.Stay informed about current security threats, vulnerabilities, and best practices, making recommendations for continual improvement.Contribute significantly to the security, scalability, and reliability of our infrastructure and applications.Work closely with cross-functional teams to implement security best practices throughout the development lifecycle, automate security processes, and enhance DevSecOps capabilities.Mentor junior team members.
At NiCE, we embrace challenges as opportunities for growth. We are ambitious, innovative, and dedicated to excellence, striving to exceed the highest standards in our industry. If you share our passion for pushing boundaries, we invite you to explore a fulfilling career with us. What does the role entail?We are looking for an experienced Senior Cloud DevOps Automation Engineer to join our dynamic team. The successful candidate will bring a wealth of experience in automating infrastructure and application deployments across various platforms. This position demands a thorough understanding of DevOps methodologies, infrastructure as code, and cloud services, with a focus on Python programming, Kubernetes, Terraform, AWS, and Ansible.How will you contribute?Infrastructure Automation: Design and manage infrastructure as code utilizing Terraform and Kubernetes to ensure scalable and dependable infrastructure deployment.Cloud Management: Utilize AWS services to architect and oversee cloud infrastructure, guaranteeing optimal performance, security, and availability.Configuration Management: Implement Ansible for automating configuration management, software deployment, and orchestration.Scripting & Automation: Develop and maintain Python scripts for a variety of automation tasks, integrating diverse tools and services.Monitoring & Troubleshooting: Set up monitoring and logging systems to validate the health and efficiency of infrastructure and applications, swiftly addressing any issues that arise.Collaboration: Partner closely with development, professional services, and operations teams to facilitate seamless application deployment and functionality.Security Compliance: Ensure adherence to industry security standards and best practices in infrastructure and deployment processes.
At FloQast, we are a dynamic and rapidly expanding SaaS company revolutionizing the way accounting teams efficiently and accurately close their books. Our mission is to eliminate manual and error-prone processes from financial closing, empowering teams with the necessary tools for seamless collaboration, automation, and scalability. Trusted by thousands of accounting teams, including some of the most prestigious brands globally, we are at the forefront of innovation in the accounting sector.We are seeking a highly skilled Senior DevOps Engineer to join our team, responsible for developing and managing the infrastructure that supports our secure, scalable, and high-performance SaaS platform. If you excel in cloud-native environments and have a passion for automation, observability, and building reliable systems, we would love to connect with you.
About Ensono Ensono is a premier technology consultancy and managed service provider, dedicated to being a steadfast ally in accelerating our clients' digital transformation efforts. We empower organizations to optimize their systems across hybrid environments through a range of services including consulting, mainframe and application modernization, public cloud migration, and cloud-native development. With certified specialists in AWS, Azure, and Google Cloud, as well as recognition as Microsoft Datacenter Transformation Partner of the Year, Ensono boasts over 3,500 associates worldwide, with headquarters in the greater Chicago area. We are committed to your success, providing strategic and managed services for mission-critical applications. Our Advisory and Consulting services guide you in developing application strategies and identifying the best environments for your applications, whether they reside in public, multi-cloud, hybrid settings, or on mainframe systems. Our comprehensive support is available 24/7, ensuring you never feel stuck during your digital transformation journey. Our technology experts, with cross-platform certifications and decades of experience, become an extension of your team, enabling continuous innovation while maintaining security. Job Summary We invite you to join our dynamic team, engaged in deploying and automating cutting-edge AWS technologies. You will play a pivotal role in supporting mission-critical client solutions deployed in AWS. Your responsibilities will encompass a variety of projects and environments for renowned brands, utilizing the latest technologies including AWS, Terraform, Ansible, PowerShell, Datadog, Jenkins, Bitbucket, Jira, and Containers. We highly encourage learning, collaboration, training, and certification, providing ample opportunities for professional growth. The ideal candidate will exhibit a genuine passion for AWS, client service, and automation.
Key ResponsibilitiesLead engineering efforts on large-scale client deployment projects.Oversee product engineering initiatives to enhance our service offerings.Provide expert AWS guidance to pre-sales architects and teams.Manage the installation, configuration, and continual maintenance of operating systems and AWS services.Develop and maintain custom client machine images alongside centralized configuration management to facilitate rapid and repeatable builds with auto-scaling capabilities.Ensure high availability through proactive monitoring and responses.Diagnose and resolve intricate technical challenges effectively.Regularly communicate updates on project statuses and issues to clients and partners.Identify, investigate, and resolve problems in accordance with the problem management process.Proactively suggest improvements in processes and automation through our continuous improvement Kanban board.Participate in an on-call rotation to provide 24/7 4th line support for Ensono’s AWS clientele.Keep abreast of the latest AWS services and developments.Act as a technical escalation point for team members.Step in as team leader during managerial absences.
Join our dynamic IT Innovation and Technology team as a proactive DevOps Engineer. This pivotal role is dedicated to constructing and sustaining robust, scalable, and secure Continuous Integration/Continuous Deployment (CI/CD) pipelines while championing automation and operational excellence throughout our development and deployment environments.As a DevOps Engineer, you will tackle complex infrastructure challenges hands-on, optimizing cloud operations to facilitate rapid and reliable software delivery through contemporary DevOps practices.You will collaborate closely with Development and Operations teams to ensure seamless application and bot deployment.Your responsibilities will include designing, implementing, and managing infrastructure for AI applications and bots, encompassing servers, databases, and networks. Proficiency in Python coding is highly desirable.Develop and uphold automation scripts for deployment, testing, and monitoring, utilizing tools such as Docker.Implement and oversee CI/CD pipelines to guarantee swift and dependable change delivery.Establish and manage monitoring and logging tools to maintain application bot performance and troubleshoot emerging issues.Ensure compliance with PSA Works Council, DEA, and relevant security policies and procedures.Troubleshoot and resolve issues related to application deployment, infrastructure, and performance.
Join our innovative team at ifs1 as a DevOps Engineer, where you will play a crucial role in streamlining our development and operational processes. You will collaborate with cross-functional teams to design, implement, and maintain CI/CD pipelines, ensuring efficient software delivery and system reliability. Your expertise in automation and cloud technologies will help us achieve operational excellence.
At NiCE, we embrace challenges and push the boundaries of innovation. As ambitious game changers, we strive for excellence in everything we do. We set lofty standards and consistently exceed them. If you share our passion for quality and innovation, we have an exceptional career opportunity that will ignite your passion and drive.What does this role entail?The Senior Automation Engineer is pivotal in developing, testing, and maintaining the NiCE CXone software platform. Your primary responsibilities will encompass all aspects of the NiCE CXone technology, including but not limited to test design and strategy for CXone products, automation of tests, conducting code reviews, resolving defects during the QA cycle, supporting the production environment, and collaborating with fellow developers in an agile team environment.How will you contribute?You will serve as a key senior QA professional within the R&D group, ensuring the highest quality of released content. Your role will involve reviewing new designs to identify potential quality issues and proposing viable solutions. You will actively engage in process inspection and improvement, monitor the team's tasks, and determine QA activities. Additionally, you will plan, define, and execute tests as part of your team's QA responsibilities while continuously analyzing the testing coverage across manual and automated tests. Monitoring both test and production environments and writing and maintaining end-to-end automated tests will also be part of your duties.
About the Role TransPerfect is hiring a DevOps Engineer for its TechOps Team in Pune, Mahārāshtra. This position supports the company’s internally developed software products, focusing on their reliability and ongoing maintenance from initial concept through release. The team values both the stability of an established company and the energy of a start-up approach. Main Responsibilities Work with Development teams to deploy and maintain infrastructure for TransPerfect SaaS applications. Troubleshoot and resolve configuration issues alongside developers. Act as the primary contact for infrastructure needs, handling service requests and technical issues related to servers, networks, and automated deployments. Manage provisioning, installation, configuration, operation, and maintenance of version control, build, and continuous integration tools. Build, provision, and test automation and orchestration for application deployments. Apply CI/CD practices using tools such as Jenkins, Pipeline as Code, and Concourse. Partner with application teams to build, maintain, and document Development, Testing, Staging, and Production environments using Confluence. Use strong skills in Unix Shell Scripting, AWS, Java, Python, and related technologies. Location Pune, Mahārāshtra, India
