Indigo Books & Music logoIndigo Books & Music logo

Customer Experience Representative

On-site Part-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess excellent communication skills, a friendly demeanor, and a keen interest in literature and music. Previous experience in customer service is preferred but not mandatory. We are looking for individuals who are eager to learn, adaptable, and committed to providing a memorable customer experience.

About the job

About the Role

Indigo Books & Music is hiring a Customer Experience Representative in Guelph. This front-line position puts you in direct contact with customers, helping them discover books, music, and gifts that match their interests. Every interaction shapes the store’s welcoming atmosphere.

What You’ll Do

  • Greet customers and offer assistance throughout their visit
  • Answer questions about products, promotions, and store layout
  • Help customers find titles or items that fit their needs
  • Support the team in creating a positive, engaging store environment

What Sets This Role Apart

Bring enthusiasm for books and music to every conversation. The right fit enjoys connecting with people and making recommendations that inspire curiosity and enjoyment.

About Indigo Books & Music

Indigo Books & Music is a leading Canadian retailer, dedicated to enriching the lives of our customers through books, music, and lifestyle products. We pride ourselves on offering a welcoming atmosphere and a diverse range of products that inspire creativity and imagination.

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