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Customer-Focused Technical Account Manager

XometrySacramento, CA
On-site Full-time $117K/yr - $152K/yr

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Experience Level

Experience

Qualifications

Key Responsibilities:Establish yourself as a trusted advisor and technical expert for assigned enterprise accounts. Conduct weekly onsite visits to customer and partner locations to foster relationships and understand their needs. Work collaboratively with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform. Proactively identify and resolve potential manufacturing challenges.

About the job

Xometry (NASDAQ: XMTR) is redefining the manufacturing landscape by connecting innovative thinkers with the manufacturers capable of transforming their ideas into reality. Our digital marketplace empowers manufacturers with essential resources to expand their operations while providing Fortune 1000 companies seamless access to global manufacturing capabilities.

We are currently seeking dynamic Mechanical Engineers to join our team as Technical Account Managers (TAMs). In this pivotal role, you will serve as a key liaison within our most strategic accounts, acting as an integral extension of their engineering teams. This position uniquely combines customer interaction, technical knowledge, and operational execution. While you will report to Operations, your collaboration with Sales will be crucial in driving growth and ensuring client satisfaction.

This is an exceptional opportunity to become part of a vibrant and expanding company at the forefront of digital manufacturing. If you are a motivated Mechanical Engineer with a strong commitment to customer success and a desire to make a tangible impact, we encourage you to apply!

About Xometry

Xometry is a leading platform in the digital manufacturing sector, facilitating connections between innovative ideas and manufacturing expertise.

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