RR Donnelley logoRR Donnelley logo

Customer Service Account Manager

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Experience

Qualifications

To be successful in this role, candidates should possess:Strong interpersonal and communication skillsExperience in customer service or account managementA proactive approach to problem-solvingAbility to manage multiple accounts and prioritize tasks effectivelyFamiliarity with CRM software is a plus

About the job

RR Donnelley is looking for a Customer Service Account Manager based in Hebron. This position focuses on supporting client relationships and ensuring customers receive attentive, effective service. The role requires managing customer accounts, handling inquiries, and serving as a key contact between clients and internal teams.

Key Responsibilities

  • Oversee assigned customer accounts and act as the primary contact for those clients
  • Respond to client questions and resolve issues quickly
  • Coordinate communication between clients and operational staff
  • Build and maintain strong client relationships
  • Provide solutions that address client needs

What RR Donnelley Values

  • Taking initiative to solve problems
  • Delivering high-quality service
  • Consistently aiming to exceed client expectations

About RR Donnelley

RR Donnelley is a leading provider of integrated communications, logistics, and supply chain solutions. With a commitment to innovation and excellence, we empower businesses by delivering high-quality, tailored services that meet the evolving needs of our clients.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.