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Experience Level
Experience
Qualifications
To be successful in this role, candidates should possess:Strong interpersonal and communication skillsExperience in customer service or account managementA proactive approach to problem-solvingAbility to manage multiple accounts and prioritize tasks effectivelyFamiliarity with CRM software is a plus
About the job
RR Donnelley is looking for a Customer Service Account Manager based in Hebron. This position focuses on supporting client relationships and ensuring customers receive attentive, effective service. The role requires managing customer accounts, handling inquiries, and serving as a key contact between clients and internal teams.
Key Responsibilities
Oversee assigned customer accounts and act as the primary contact for those clients
Respond to client questions and resolve issues quickly
Coordinate communication between clients and operational staff
Build and maintain strong client relationships
Provide solutions that address client needs
What RR Donnelley Values
Taking initiative to solve problems
Delivering high-quality service
Consistently aiming to exceed client expectations
About RR Donnelley
RR Donnelley is a leading provider of integrated communications, logistics, and supply chain solutions. With a commitment to innovation and excellence, we empower businesses by delivering high-quality, tailored services that meet the evolving needs of our clients.
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RR Donnelley is looking for a Customer Service Account Manager based in Hebron. This position focuses on supporting client relationships and ensuring customers receive attentive, effective service. The role requires managing customer accounts, handling inquiries, and serving as a key contact between clients and internal teams. Key Responsibilities Oversee assigned customer accounts and act as the primary contact for those clients Respond to client questions and resolve issues quickly Coordinate communication between clients and operational staff Build and maintain strong client relationships Provide solutions that address client needs What RR Donnelley Values Taking initiative to solve problems Delivering high-quality service Consistently aiming to exceed client expectations
Location: Onsite, Hebron, KentuckyCompany OverviewEstablished in 2015, PHIL is an innovative Series D health-tech startup dedicated to revolutionizing the prescription process for patients, doctors, and pharmacies. In a complex and traditional industry, we are committed to driving change.Our B2B2C platform offers a comprehensive prescription management and delivery service, connecting patients, prescribers, pharmacies, and manufacturers. This enables seamless and affordable access to medications. With our digital solutions, we empower pharmaceutical manufacturers to enhance patient care and ensure timely access to therapies, thereby fostering longer treatment adherence and encouraging innovation.At Phil, our team consists of passionate individuals from diverse backgrounds, united in our mission to create a transformative healthcare platform focused on improving patient experiences and well-being. If you are eager to contribute to a team driven by purpose and analytical thinking, we want to hear from you!Position OverviewWe are looking for a seasoned Pharmacy Manager/Pharmacist in Charge (PIC) to oversee the operations of our pharmacy in Hebron, KY. This leadership role involves managing a dedicated team of pharmacists and pharmacy technicians while ensuring the safe and compliant dispensing of medications to our patients.Reporting to the Vice President of Operations, the PIC will maintain regulatory compliance and operational excellence, while upholding high standards of patient care in a fast-paced setting.ResponsibilitiesTeam Leadership & Supervision: Direct daily pharmacy operations, providing guidance, training, and performance management for pharmacists, technicians, and support staff.Regulatory Compliance: Ensure compliance with all federal and state pharmacy laws, including handling controlled substances, maintaining accurate records, and being audit-ready.Dispensing & Quality Control: Supervise timely and accurate medication dispensing, conducting regular audits to ensure safety and quality standards are met.Inventory Management: Oversee ordering, stock management, and inventory control to ensure optimal pharmacy operations.
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Apr 30, 2026
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