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Customer Service Advisor - 6 Month Fixed Term Contract

On-site Contract

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Experience Level

Entry Level

Qualifications

Ideal candidates will possess excellent communication skills, a problem-solving mindset, and a passion for delivering outstanding customer service. Previous experience in a customer-facing role is preferred but not mandatory. You should be adaptable, able to work in a fast-paced environment, and be a team player.

About the job

DPD Group UK is looking for a Customer Service Advisor to join the team in Bristol on a 6-month fixed-term contract. This role centers on supporting customers and upholding the DPD brand with care and professionalism.

Key responsibilities

  • Respond to customer inquiries, providing clear and helpful information
  • Process orders with accuracy and efficiency
  • Work to resolve issues, ensuring customers feel supported
  • Maintain a positive and solutions-focused approach in each interaction

Contract details

  • 6-month fixed-term contract
  • Role based in Bristol

About DPD Group UK

DPD Group UK is a leading parcel delivery service, committed to providing reliable and innovative solutions tailored to our customers' needs. With a dedicated workforce and a fleet of advanced delivery vehicles, we pride ourselves on our efficiency and customer satisfaction.

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