Customer Service Advisor - Zero Carbon Living

OVO EnergyGlasgow, Scotland, United Kingdom

Hybrid Full-time £25.9K/yr - £26.8K/yr

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Experience Level

Entry Level

Qualifications

Experience: We welcome applicants from various backgrounds, especially those with prior customer-facing experience, digital familiarity, and strong problem-solving abilities. Key Qualities: Exceptional communication skills, teamwork, and creative thinking are essential for success in this role.

About the job

About the Role

Join OVO Energy as a Customer Service Advisor in our Zero Carbon Living team, where you'll play a critical role in providing exceptional care to our customers. Based in Glasgow, you will be part of a dynamic environment that prioritizes sustainability and customer satisfaction.

Your Responsibilities:

Deliver outstanding support to customers, addressing inquiries and resolving issues with empathy and efficiency.
Utilize digital tools to enhance customer experience and streamline problem-solving processes.
Collaborate with team members to foster a positive and productive atmosphere.

What We Offer:

A competitive starting base salary of £25,950, increasing to £26,770 following successful completion of training and probation.
Flexible working arrangements, with a hub-based approach allowing for collaboration and remote work.
Opportunities for personal and professional growth within a customer-centric and fun environment.

About OVO Energy

At OVO Energy, we believe in fostering a culture of flexibility and sustainability. Our commitment to Zero Carbon Living not only serves our customers but also our planet. As part of our team, you will be empowered to make a difference while enjoying a rewarding work experience in a vibrant environment.

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