Customer Service Agent - Utilities

WNS Global ServicesDurban

On-site Full-time

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Experience Level

Entry Level

Qualifications

We are seeking candidates who possess the following qualifications:Strong communication skills, both verbal and written. Ability to handle customer complaints and inquiries with professionalism. Prior experience in customer service or a related field is preferred. Computer literacy and basic knowledge of utilities services. Excellent problem-solving skills and attention to detail.

About the job

Join our dynamic team as a Customer Service Agent in the Utilities sector, where you will be the frontline support for our valued clients. Your primary responsibilities will include assisting customers with their inquiries, resolving issues efficiently, and providing exceptional service to ensure customer satisfaction. This is a fantastic opportunity for individuals who are passionate about customer service and eager to contribute to a fast-paced environment.

About WNS Global Services

WNS Global Services is a leading provider of business process management services. With a commitment to delivering exceptional customer experiences, we partner with some of the world's largest organizations to streamline their operations and enhance customer satisfaction. Join us to be part of a diverse and innovative team that values collaboration and excellence.

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