Customer Service Agents for Spain (H/M)

WinamaxParis

On-site Contract

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Experience Level

Entry Level

Qualifications

REQUIREMENTS• Immediate availability to join the team.• Native-level fluency in Spanish.• Experience in online poker and sports betting on Spanish websites, allowing you to master the terminology and understand the expectations of Spanish players and bettors.• Exceptional writing skills in Spanish, particularly in spelling, grammar, conjugation, and syntax.• Proficient in office tools and the internet, with fast typing skills.• Proficiency in French or English (French is the working language at Winamax), enabling you to understand work instructions and eager to turn your passion for online gaming into a profession.• Demonstrated initial experience in remote customer relations at a pure player.• Possess strong interpersonal skills and a commitment to providing excellent service.

About the job

Are you ready to take your career to the next level in the exciting world of gaming?

JOB DESCRIPTION

Join our Customer Service team at Winamax, where your mission will be to assist Spanish-speaking customers and potential clients with their inquiries. Whether it’s resolving data issues, providing advice, managing accounts, or handling complaints, you’ll be there to lend a helping hand!

Your goal will be to help them fully understand our poker promotions and sports betting options, ensuring they get the most out of our gaming tools.

Moreover, you will play a crucial role in our relational marketing strategy, applying its principles across all our communication channels, including email, social media, and even at in-person events.

As a brand ambassador, your challenge will be to ensure every customer receives high-quality service that not only meets their needs but also encourages them to stay with us for the long term.

About Winamax

Winamax is revolutionizing the online gaming industry from its Paris headquarters. As the leading platform for poker and sports betting in France, we focus on delivering a high-quality experience to our players and continually innovate in this dynamic sector.

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