Customer Service Contacts Agent - Remote (12 Month Fixed Contract)

WebafricaRemote — South Africa

Remote Contract

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Experience Level

Experience

Qualifications

Minimum Requirements:Grade 12 (High School Diploma)A minimum of 2-3 years' experience in a Customer Service or Call Centre environmentStrong customer service orientationExcellent telephone etiquetteProficiency in MS Office (Excel, Word, and Outlook) is advantageousIdeal Requirements:Experience in the ISP sector is a plusBeing tech-savvy is not mandatory but will certainly be beneficial

About the job

Are you enthusiastic about pursuing a career in customer service? Is customer satisfaction your top priority? If so, we have the perfect opportunity for you!

Webafrica is seeking a dedicated Contacts Agent to join our Order Fulfilment team. We are looking for individuals who are meticulous about processes and have a genuine passion for delivering exceptional customer service.

We need a dynamic personality who excels at building strong relationships with our customers and suppliers, and who has a knack for anticipating customer needs before they even express them. If you possess this unique talent, we would love to hear from you!

About Webafrica

Webafrica is a leading internet service provider in South Africa, committed to delivering top-notch connectivity and exceptional customer experiences. With a focus on innovation and customer satisfaction, we strive to provide reliable internet solutions tailored to the needs of our clients.

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