Customer Service Executive - Inbound Voice Technical Support

Adeeba e-Services Private LimitedKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Desired Skills:- Minimum of 1-2 years experience in Inbound/Outbound Technical Support within an International BPO environment.- Proven ability to handle customer issues effectively and provide accurate resolutions.- Flexibility to work night shifts is essential.- Freshers and candidates from domestic BPOs need not apply.

About the job

Key Responsibilities:
- Provide exceptional technical support to customers via inbound calls.
- Troubleshoot and resolve technical issues related to computers, printers, broadband, routers, emails, and Apple devices (iPhone, iPad, Mac).
- Ensure customer satisfaction by delivering accurate resolutions and closing your own calls.
- Demonstrate excellent communication skills in English.

About Adeeba e-Services Private Limited

Adeeba e-Services Private Limited is a leading provider of 24/7 technical support for customers in the USA, specializing in issues related to printers, routers, and emails. We also offer website development services for both national and international businesses.

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