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Experience Level
Entry Level
Qualifications
Ideal candidates will possess:Strong interpersonal and communication skills. Ability to work independently and manage multiple tasks. Previous experience in customer service is a plus. Basic computer skills for managing storage reservations and customer interactions. A positive attitude and willingness to learn.
About the job
Public Storage seeks a Customer Service Manager to oversee operations at self-storage facilities in Detroit. This role focuses on ensuring smooth daily activities at each site and delivering a positive experience to everyone who visits or contacts the location.
What you will do
Oversee daily operations of assigned storage facilities
Respond to customer inquiries and address concerns quickly
Keep the facility clean and welcoming
Serve as the main point of contact for customers on site
Requirements
Clear and effective communication skills
Comfort interacting directly with customers and handling their questions or issues
Strong organizational skills and ability to manage time well
Experience in a busy environment, or readiness to learn
Focus on customer service and problem-solving
Location
This position is based onsite at Public Storage self-storage facilities in Detroit.
About Public Storage
Public Storage is the leading provider of self-storage solutions in the United States. With thousands of locations across the country, we are committed to delivering safe, secure, and convenient storage options for our customers. Our team is dedicated to providing the highest level of service, ensuring that every customer feels valued and supported.
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