Customer Service Representative – Administrative

skillerszoneRiyadh, Riyadh Province

On-site Full-time

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Experience Level

Experience

Qualifications

Ideal candidates will possess the following qualifications: Excellent verbal and written communication skills in English and Arabic. Proven experience in customer service or administrative roles. Strong organizational skills with the ability to manage time effectively. Ability to work collaboratively in a team-oriented environment. Proficiency in Microsoft Office Suite and experience with CRM systems.

About the job

Join our dynamic team at skillerszone as a Customer Service Representative – Administrative where you will play a crucial role in supporting our valued customers and internal teams throughout the Middle East and North Africa (MENA) region. This multifaceted position merges frontline customer service with robust administrative coordination, ensuring seamless daily operations, precise documentation, and prompt resolution of customer inquiries. We are looking for a candidate who is service-oriented, meticulous, well-organized, and adept at thriving in a multicultural and multilingual setting.

As a vital point of contact for customers through various communication channels such as phone, email, chat, and messaging platforms, you will also manage administrative functions including data entry, filing, appointment scheduling, reporting, and liaising with logistics, finance, sales, and technical teams. This role demands outstanding communication abilities, professionalism, discretion with sensitive information, and the skill to juggle multiple priorities with a calm, solution-focused mindset.

About skillerszone

At skillerszone, we are committed to excellence and innovation in delivering top-notch services across the MENA region. Our diverse and inclusive workplace fosters collaboration and creativity, making it a vibrant place to grow your career.

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Customer Service Representative – Administrative

skillerszone

Full-time|On-site|Riyadh, Riyadh Province

Join our dynamic team at skillerszone as a Customer Service Representative – Administrative. In this role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their needs are met promptly and effectively. You will handle inquiries, resolve issues, and contribute to creating a positive customer experienc…

Mar 21, 2026

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Customer Service Representative – Administrative

skillerszone

Full-time|On-site|Riyadh, Riyadh Province

Join our dynamic team at skillerszone as a Customer Service Representative – Administrative where you will play a crucial role in supporting our valued customers and internal teams throughout the Middle East and North Africa (MENA) region. This multifaceted position merges frontline customer service with robust administrative coordination, ensuring seamless daily operations, precise documentation, and prompt resolution of customer inquiries. We are looking for a candidate who is service-oriented, meticulous, well-organized, and adept at thriving in a multicultural and multilingual setting.As a vital point of contact for customers through various communication channels such as phone, email, chat, and messaging platforms, you will also manage administrative functions including data entry, filing, appointment scheduling, reporting, and liaising with logistics, finance, sales, and technical teams. This role demands outstanding communication abilities, professionalism, discretion with sensitive information, and the skill to juggle multiple priorities with a calm, solution-focused mindset.

Mar 6, 2026

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Customer Service Representative – Administrative

skillerszone

Part-time|On-site|Riyadh, Riyadh Province

Join our dynamic team at skillerszone as a Customer Service Representative – Administrative. In this pivotal role, you will enhance our customer experience and support our internal teams across the MENA region. You will be at the forefront of customer interactions, ensuring seamless operations through effective administrative coordination, accurate documentation, and prompt resolution of inquiries. We are looking for a candidate who is not only service-oriented and detail-focused but also thrives in a multicultural and multilingual setting.Your responsibilities will include serving as a primary point of contact for customers through various communication channels such as phone, email, chat, and messaging platforms. Additionally, you will undertake essential administrative tasks including data entry, filing, appointment scheduling, reporting, and liaising with logistics, finance, sales, and technical teams. Exceptional communication skills, a professional demeanor, discretion with confidential information, and the ability to juggle multiple priorities with a calm, solution-oriented approach are essential for success in this role.

Mar 10, 2026

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Customer Service Representative – Administrative Support

skillerszone

Full-time|On-site|Riyadh, Riyadh Province

Join our dynamic team as a Customer Service Representative – Administrative Support at skillerszone. We are committed to providing exceptional support to our customers and internal teams throughout the MENA region. This multifaceted role integrates front-line customer service with essential administrative coordination, ensuring seamless daily operations, precise documentation, and prompt resolution of customer queries. The perfect candidate will possess a service-oriented mindset, strong attention to detail, and the organizational skills necessary to thrive in a multicultural and multilingual setting.As a pivotal contact point for customers via phone, email, chat, and messaging platforms, you will also manage various administrative responsibilities, including data entry, filing, appointment scheduling, reporting, and collaboration with logistics, finance, sales, and technical departments. This position demands outstanding communication abilities, professionalism, discretion in handling sensitive information, and the capacity to juggle multiple priorities with a calm, solution-oriented approach.

Mar 9, 2026

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Join our dynamic team at SkillersZone as an Entry-Level Administrative Customer Virtual Assistant. In this role, you will provide essential administrative support to enhance our customer service operations. You will be responsible for managing customer inquiries, maintaining records, and assisting with various administrative tasks.

Mar 21, 2026

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Customer Service Representative at PulseMediaNL | Riyadh

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Join Our Team as a Customer Service RepresentativeAt PulseMediaNL, we pride ourselves on delivering exceptional customer experiences. As a Customer Service Representative, you will be at the forefront of our commitment to quality, responsiveness, and ensuring customer satisfaction. Your role will involve guiding customers throughout their journey, addressing inquiries, and helping them maximize the benefits of our services.This position is perfect for empathetic individuals who are solution-oriented and thrive in a fast-paced, digital environment.Your ResponsibilitiesCustomer Support & CommunicationSwiftly respond to customer inquiries via email, chat, and phone in a professional manner.Provide accurate and comprehensive information about our products, services, and processes.Ensure each interaction results in a positive and constructive customer experience.Issue ResolutionEfficiently investigate and resolve customer issues, escalating when necessary.Take ownership of customer concerns from initial contact through to resolution.Follow up with customers to confirm satisfaction and closure of issues.Enhancing Customer ExperienceIdentify recurring issues and provide insights to internal teams for improvement.Contribute to refining support processes and enhancing the customer journey.Maintain accurate records of customer interactions within internal systems.CollaborationCollaborate closely with Sales, Operations, and Product teams to meet customer needs.Support internal initiatives aimed at boosting customer satisfaction and retention.

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Technical Services Administrator

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Job PurposeAs a Technical Services Administrator, your primary goal will be to efficiently manage and respond to technical service inquiries from the sales team, ensuring prompt and effective support.Key ResponsibilitiesIn this role, you will be responsible for:Preparing technical submittals to meet project requirements.Editing Product Data Sheets (PDS) to ensure accuracy.Drafting and sending confirmation letters.Managing LEED certification processes.Overseeing the certification of applicators.Maintaining organized archives and managing logs.Coordinating workflow management and related tasks.

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