Customer Service Representative at Brennan & Co | Belfast

About Davy Group Davy Group has served clients for over a century, building a reputation in wealth and capital management across Ireland. With roots dating back to 1926, the firm supports high-net-worth individuals, self-directed investors, small and medium businesses, credit unions, corporations, and institutional investors both locally and internationally.…

Join radiuslimited as a Provisioning Service Delivery Administrator, where you will play a crucial role in ensuring seamless operations within our Customer Service & Operations department. You will be responsible for managing provisioning processes and assisting our team in delivering exceptional service to our clients.

Role overview As a Senior Service Designer at Version 1, the focus is on shaping digital services for both public and private sector projects. The position centers on improving user experiences and guiding service design from initial concept through to delivery. Collaboration with cross-functional teams is a key part of the role, ensuring that each service meets user needs and project goals. What you will do Work closely with multidisciplinary teams to design and refine digital services Use service design methods to understand user needs and business objectives Offer strategic input to influence product direction and enhance services Maintain alignment with design thinking principles and industry standards Location This role is available in London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, or Belfast.

Join radiuslimited as a Provisioning Service Delivery Coordinator in Belfast! We are seeking a motivated individual to support our customer service and operations teams. This is an exciting opportunity for those looking to start their career in a collaborative and dynamic environment.

Join our team at Entain as a Retail Customer Service Associate! In this role, you will be the friendly face of our company, providing exceptional service to our customers and ensuring their experience is nothing short of outstanding. You will assist customers with inquiries, process transactions, and maintain a welcoming atmosphere in our retail environment.This is an exciting opportunity for individuals who are passionate about customer service and eager to contribute to a dynamic team.

Join our dynamic team at PA Consulting Group as a Service Designer, where you will play a pivotal role in shaping innovative solutions that enhance customer experiences. Utilizing your expertise in design thinking and user-centered methodologies, you will collaborate with cross-functional teams to develop services that are not only effective but also delightful for users.Your responsibilities will include conducting user research, facilitating design workshops, and creating prototypes. You will work closely with stakeholders to translate insights into actionable design strategies, ensuring that our services align with business objectives and meet user needs.

Role Overview wshgroup is looking for a Guest Service Host in Belfast. This position serves as the first point of contact for guests, greeting visitors and making sure each person feels welcome. The role involves answering questions, sharing details about available services, and helping to create a positive atmosphere for everyone who walks through the door. What You Will Do Welcome guests upon arrival and offer a friendly, professional greeting Respond to inquiries and provide accurate information about services Support guests throughout their visit to ensure a smooth and enjoyable experience What We Look For Interest in hospitality and guest service Comfort working in a busy setting Strong communication and people skills If hospitality excites you and you thrive in a lively workplace, consider joining the team at wshgroup in Belfast.

As the Airside Services Supervisor, you will play a critical role in overseeing the daily operations of our airside services team at the Belfast facility. Your leadership will ensure the safe and efficient movement of aircraft and passengers, while adhering to all safety regulations and operational standards. We are looking for a proactive individual who can manage a dynamic team in a fast-paced environment.

Role overview Version1 is looking for a Service Designer to help shape user experiences across a range of digital platforms. This position involves collaborating with colleagues from various backgrounds to design services that meet both user needs and business objectives. What you will do Develop service blueprints that illustrate how users interact with products and services Map user journeys to highlight pain points and areas for improvement Create prototypes for testing and refining new service ideas Work alongside design, engineering, and business teams to deliver practical solutions Location This Service Designer role is open in London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, and Belfast.

Role overview Entain is looking for a Retail Customer Service Associate to support several store locations in Belfast. This role centers on creating a positive shopping experience for every visitor, no matter which site they visit. What you will do Welcome customers and help with product questions Process sales and transactions accurately Keep the store tidy and inviting Listen to customer needs and offer solutions that fit What matters here Clear, friendly communication Genuine interest in helping people Commitment to maintaining high service standards across multiple sites

Role overview This Retail Customer Service Associate position at Entain is based in Belfast and centers on face-to-face support for customers in the shop. The role involves helping visitors with their questions, managing transactions, and ensuring the retail space feels welcoming. Main responsibilities Assist customers with a range of inquiries and requests at the counter Process payments and other transactions with accuracy Help maintain a positive, friendly atmosphere throughout the shop

About Indie Campers Indie Campers is a leading marketplace for campervans, focused on making road travel accessible to everyone. With a digital-first approach and a strong commitment to customer satisfaction, Indie Campers offers a smooth booking process and quality travel options at competitive prices. The company has hosted over one million nights for more than 300,000 travelers in 169 countries. Its offerings include short-term RV rentals, long-term campervan subscriptions, and vehicle sales. Recent acquisitions of Just Go and Bunk Campers have expanded Indie Campers’ presence in the UK and Ireland. The team combines local knowledge with a well-established brand, all working toward a shared goal: shaping the future of road travel through innovation and excellent service. Role Overview: Sales Executive (Belfast) The Sales Executive supports customers throughout the sales journey, ensuring a positive experience from first contact to post-sale follow-up. This position is based in Belfast, Northern Ireland. Main Responsibilities Deliver attentive customer service from initial inquiry through to after-sales support. Manage vehicle and accessory sales, aiming to meet or exceed targets, with particular attention to ex-hire fleet sales. Present and advertise all sales stock accurately across relevant channels. Work closely with aftersales and leadership teams to coordinate timely preparation and delivery of vehicles and accessories. Keep detailed records of customer interactions, inquiries, and sales activities using HubSpot and other tools. Drive commercial results through prospecting, upselling, competitor research, and effective management of incoming inquiries. Oversee customer test drives, appraisals, and handle complaints or questions with professionalism and prompt communication. Support a high-performance culture by meeting professional standards, participating in training, and collaborating across departments. What We’re Looking For Proven experience in a sales environment with a track record of success. Ability to mentor and guide junior colleagues in sales best practices. Solid grasp of customer service principles. Confident communicator, especially by phone. Strong interpersonal skills. Skilled in data entry and typing, with familiarity in IT and Microsoft software. Commitment to delivering excellent customer service.

Join our dynamic team at Entain as a Retail Customer Service Associate! In this role, you will be the face of our company, delivering exceptional customer experiences and ensuring that every customer leaves our store with a smile. Your friendly demeanor and ability to assist customers with their inquiries will be crucial to our success.

Location: Belfast, Northern IrelandWorking Hours: Full-timeSalary: CompetitiveThe Mechanical Building Services Engineer plays a pivotal role in ensuring the safe, compliant, and dependable operation of all mechanical systems within a large-scale manufacturing environment. This position demands technical leadership and in-depth knowledge of mechanical building services, with a focus on ensuring compliance with legislation, efficient maintenance, and ongoing asset improvement. The successful candidate will provide hands-on engineering expertise, manage contractors, and assure the technical integrity of mechanical systems.Key Responsibilities:Ensure compliance with statutory regulations, including PSSR, LOLER, PUWER, COSHH, and other relevant legislation.Maintain precise records of mechanical compliance, certifications, and documentation.Coordinate client insurance inspections and oversee the completion of corrective actions.Contribute to the development and maintenance of Standard Operating Procedures (SOPs) related to compliance and mechanical safety.Establish, review, and uphold mechanical Planned Preventative Maintenance (PPM) strategies and schedules.Offer technical support and insight to maintenance teams and specialist contractors.Monitor maintenance performance to ensure work is conducted safely, efficiently, and up to required standards.Utilize CAFM systems to manage maintenance activities and compliance reporting.Supervise mechanical contractors performing maintenance, repairs, and minor capital works.Evaluate scopes of work, risk assessments, method statements, and technical submissions.Conduct site surveys and technical assessments to facilitate project planning and execution.Inspect completed work to ensure compliance with specifications and safety standards.

Join our dynamic team as an Airside Ramp Services Agent at dev2 in Belfast! In this role, you will play a crucial part in ensuring the smooth operation of ramp services, contributing to the overall efficiency and safety of air travel. You will be responsible for coordinating the loading and unloading of baggage, guiding aircraft to their designated gates, and ensuring compliance with safety regulations. Your attention to detail and ability to work in a fast-paced environment will be key to your success in this role.

Chartered Financial Planner / Wealth ManagerAbout Us With a legacy spanning over a century, Davy is built on the extraordinary talents of our team members. As we evolve and expand, your growth is equally vital. You are not just an employee; you are a pivotal contributor to our journey.Your Impact at DavyFounded in 1926, Davy Group is a cornerstone of wealth and capital management in Ireland, catering to high-net-worth individuals, self-directed investors, SMEs, credit unions, corporations, and both domestic and international institutional investors.Our culture thrives on three core values: client success, unity within Davy, and a commitment to legacy. United by shared objectives, we collaborate to achieve remarkable results for our clients. As a member of our 900-strong team, you will be motivated to advance your skills, both professionally and personally.The ideal candidate will play an integral role within Davy’s wealth management team in Belfast, managing a portfolio of high-net-worth private clients throughout Northern Ireland. This is an exceptional opportunity for a seasoned Chartered Financial Planner seeking a dynamic and fulfilling challenge within a leading wealth management organization.Location:BelfastReporting To:Commercial DirectorRequirementsThe successful applicant will be a qualified Chartered Financial Planner with substantial experience. You will deliver comprehensive wealth management advice to our established client base while also identifying and developing new business opportunities.This is an exciting phase for joining a rapidly growing organization with exceptional career prospects.Key Responsibilities Include: Fostering long-term client relationships; Demonstrating extensive expertise in pensions and retirement planning; Creating financial plans tailored to the needs of current and prospective clients, recommending appropriate financial products and investments; Formulating and implementing customized financial strategies, including retirement and estate planning, as well as tax optimization; Remaining informed on pension legislation and regulatory changes to ensure compliance and accuracy in client advisories; Proven track record in generating new business leads; Collaborating closely with colleagues to coordinate sales efforts; Mentoring junior team members to uphold high standards of professionalism and technical excellence.

We are seeking a highly motivated and detail-oriented Client Accountant - Funds to join our dynamic team at IQEQ in Belfast. In this role, you will be responsible for managing client accounts, ensuring accurate financial reporting, and maintaining strong client relationships. You will work closely with various stakeholders to deliver exceptional service and support to our clients.

The ServiceNow Systems Administrator plays a critical role in managing the daily operations, upkeep, and ongoing enhancement of the Telefónica Tech UK&I ServiceNow platform. This position encompasses support for both internal teams and external clients, ensuring the platform functions smoothly, securely, and aligns with business objectives.Key ResponsibilitiesPlatform Administration & MaintenanceOversee and sustain the ServiceNow platform, guaranteeing peak performance and uptime.Establish and uphold security protocols, such as access controls and role-based permissions.Conduct system upgrades, apply patches, and fine-tune performance.Diagnose and rectify challenges related to workflows, integrations, and system performance.Configuration & DevelopmentTailor ServiceNow modules, applications, and workflows in accordance with business requirements.Create and modify forms, fields, UI policies, business rules, and client scripts.Collaborate with the broader team to introduce enhancements and new features.Support the design and configuration of integrations between ServiceNow and other enterprise applications.Customer-Facing & Internal SupportDeliver support for both internal teams and external customers utilizing the ServiceNow platform.Handle service requests, incidents, and changes associated with the ServiceNow instance.Ensure that customer portals, dashboards, and reports fulfill user expectations.Process Improvement & Best PracticesCollaborate with cross-functional teams to pinpoint and implement process enhancements.Adhere to ITIL standards and industry best practices.Stakeholder CollaborationWork with business stakeholders to ascertain requirements and provide tailored ServiceNow solutions.Engage with external vendors and ServiceNow support for complex issue resolution.Participate in ServiceNow governance meetings and contribute to strategic planning initiatives.

Join Version 1 as a Service Desk L1/L2 Team Leader in Belfast, where you will lead a dynamic team dedicated to delivering exceptional IT support services. In this role, you will be responsible for overseeing the day-to-day operations of the service desk, ensuring that incidents are resolved efficiently and effectively. Your leadership will inspire team members to reach their full potential while maintaining high levels of customer satisfaction.