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Experience Level
Entry Level
Qualifications
We are looking for enthusiastic individuals who possess strong communication skills and a friendly demeanor. A commitment to excellent customer service is essential. No previous experience is required, making this a perfect entry-level position for those seeking to start their career in customer service.
About the job
About the Role
Domino's Pizza in Manchester is looking for a Customer Service Representative to support customers and help create a positive dining experience. This position serves as the first point of contact, handling orders, answering questions about menu items, and addressing customer concerns with professionalism and a friendly approach.
What You Will Do
Take customer orders accurately and efficiently
Share information about menu options and promotions
Respond to customer inquiries or issues with a helpful attitude
Work closely with the team to ensure smooth service
Why Join Domino's
Be part of a globally recognized brand
Build communication and customer service skills
Gain experience in a busy, team-oriented setting
About Domino's Pizza, Inc.
Domino's Pizza, Inc. is the world leader in pizza delivery and carryout, providing delicious meals to customers around the globe. With a commitment to innovation and quality, we strive to exceed our customers' expectations and deliver exceptional service. Join us in our mission to bring joy to every meal!
Full-time|On-site|Manchester, England, United Kingdom
Join Our Vision at KrooAt Kroo, we aspire to revolutionize banking by being the first bank that our customers not only trust but also love. Our mission is to empower individuals to take charge of their financial destinies while fostering a positive impact on the environment.Integrity, transparency, and honesty are at the core of our values. We encourage bold…
Full-time|Hybrid|Manchester, England, United Kingdom
Location: Manchester | Hybrid (2 days in office)~15 Apprenticeship Opportunities AvailableLaunch Your Career in Financial Crime DetectionAt Kroo, we prioritize financial crime prevention as a fundamental aspect of safeguarding our customers and maintaining the integrity of our banking operations.This apprenticeship serves as a structured entry point into financial crime operations, offering practical experience in transaction monitoring, alert investigations, and risk assessments within a regulated banking environment.You’ll acquire essential skills for identifying fraud, money laundering, and other financial crime typologies, complemented by formal training and ongoing mentorship.Your RoleAs an Apprentice Financial Crime Analyst (Detection), you will play a key role in monitoring and investigating customer activities to uncover potential financial crime risks.In the Financial Crime Operations team, your responsibilities will include:Monitoring customer transactions with detection systems to identify unusual patterns and behaviors.Investigating transaction monitoring alerts, evaluating risks, and deciding on appropriate actions.Applying financial crime typologies across fraud, AML/CTF, sanctions, and suspicious activities.Conducting enhanced due diligence reviews as necessary.Utilizing internal and external intelligence tools to develop a risk-based understanding of customer activities.Creating clear, structured case notes and investigation summaries for audit and regulatory compliance.Assisting with escalation decisions, including referrals to senior analysts or SAR evaluations.Collaborating with customer operations and other teams to manage risks and resolve cases effectively.Contributing to the continuous improvement of detection processes and controls.You will work within defined risk frameworks while gradually enhancing your judgment and decision-making skills over time.Training and DevelopmentStructured training will be provided before and during your apprenticeship, covering:Core financial crime knowledge (AML, fraud, sanctions, ABC).Operation of transaction monitoring systems.Investigation techniques and case handling methodologies.Regulatory expectations within the UK banking sector.Hands-on shadowing and coaching from seasoned analysts.This training is designed to equip you with foundational knowledge, progressing to the ability to manage lower-risk cases independently.
Full-time|On-site|Manchester, England, United Kingdom
About Kroo Kroo aims to build the world’s leading social bank. The team believes banking can be a force for good, improving lives and supporting positive change for the planet. Every day, colleagues from technology, customer experience, marketing, legal, and banking backgrounds work together to make this vision real. Role Overview: KYC Onboarding Specialist The KYC Onboarding Specialist will help shape the customer journey at Kroo. Curiosity about customer behavior and a drive to deliver excellent service are essential. This position works closely with cross-functional teams, including product and development, to improve onboarding processes and support the wider organization. What Sets Kroo Apart Strong focus on personal development and skill growth Collaboration with diverse, experienced professionals A culture that values people and teamwork Location Based in Manchester, England, United Kingdom.
Full-time|Hybrid|Manchester, England, United Kingdom
About KrooKroo is on a transformative mission to become the first bank that customers not only trust but truly love. We empower individuals to take charge of their financial futures while ensuring a positive impact on our planet. Integrity, transparency, and honesty are at the core of our values. We are driven by big ambitions and a relentless pursuit of innovation, with a commitment to continuous learning and collaboration.Join Our Detection TeamOur Detection Team comprises diverse professionals from technology, banking, customer experience, marketing, and legal fields, all passionate about our mission. We are committed to understanding customer needs and behaviors to create innovative solutions that make a lasting difference.Your Role:As a Financial Crime Analyst, you will play a crucial role in the Financial Crime Detection Team. Your expertise will help us identify, investigate, and mitigate financial crime risks, ensuring the safety of our bank and customers. Your responsibilities will include:Daily Operations Support: Play an essential role in our daily operations, ensuring tasks are managed efficiently.Investigate Suspicious Transactions: Analyze transaction monitoring alerts to uncover and investigate potential suspicious activities.Conduct Thorough Reviews: Execute detailed checks on periodic and enhanced due diligence alerts for compliance and accuracy.Identify Emerging Trends: Utilize data analysis to spot new financial crime trends and patterns.Manage Payment Reviews: Conduct payment reviews while balancing risk management with customer experience.Collaborate with External Partners: Work alongside other financial institutions and law enforcement to combat and prevent financial crime.Cross-Department Engagement: Collaborate with various teams to support comprehensive financial crime prevention strategies.Process Improvement: Contribute to refining and updating processes, systems, and procedures to enhance effectiveness.This position is designed for individuals who are passionate about financial crime detection and wish to grow their skills in a supportive and dynamic environment.
Full-time|On-site|UK: Manchester (Landmark, St Peter's Square, 1 Oxford St)
Role overview Customer Experience Specialists at Xero serve as the face of the brand, supporting users with a variety of accounting and bookkeeping questions. This position involves assisting both new and experienced customers, always aiming to provide quick and thoughtful service. Each interaction, whether by phone, email, or chat, relies on empathy and attentive listening, shaping the overall customer experience. Specialists handle customer cases from the first contact through to resolution, ensuring all details are carefully documented in the case management system (such as Salesforce). When an issue needs additional attention, cases are escalated, and customers are kept updated throughout the process. Success in this role is measured by meeting quality and productivity targets while maintaining a consistently high standard of support. Team collaboration The Customer Experience team works together to help Xero users worldwide, including small business owners, bookkeepers, and accountants. The team provides both proactive and reactive support, aiming to demonstrate the value Xero offers to its customers. Support is delivered across multiple channels and time zones. Key responsibilities Delivering support by phone, email, and chat Proactively engaging with customers to help them get the most from Xero Making outbound calls to resolve questions and provide assistance Staying current with Xero product updates and training, and accurately documenting case details Work schedule Openings are available for the following shifts: Monday to Friday, 11:30 AM – 8:00 PM Tuesday to Saturday, 11:30 AM – 8:00 PM Sunday to Thursday, 11:30 AM – 8:00 PM The anticipated start date is June 22, 2026. Location Manchester, UK (Landmark, St Peter's Square, 1 Oxford St)
Full-time|On-site|UK: Manchester (Landmark, St Peter's Square, 1 Oxford St)
Role Overview & ImpactAs a Customer Experience Specialist at Xero, you will serve as a vital brand ambassador, offering exceptional support and insights to small business owners, bookkeepers, and accountants. Your goal is to establish yourself as a trusted advisor, assisting our customers in maximizing the value of Xero’s features through proactive engagement and adept problem-solving across diverse communication channels.You will significantly contribute to fostering a robust economy by equipping our community with essential tools for success. In this dynamic setting, your resilience and empathy will guarantee that each customer enjoys a premier experience, transforming intricate inquiries into straightforward, effective resolutions.Team Collaboration & ConnectivityJoin our collaborative Customer Experience team, dedicated to delivering high-quality support and fostering positive customer outcomes such as activation and retention. Our team embodies a growth mindset, continuously learning and enhancing our skills to stay ahead of our evolving strategy and technology.Key ResponsibilitiesAssist customers through a combination of reactive support and proactive outreach to enhance product usage.Adopt innovative tools and technologies, including Generative AI, to elevate customer experience delivery.Utilize case management systems like Salesforce to meticulously document interactions and ensure seamless service.Leverage accounting principles to address queries from both novice and experienced users.
We are currently seeking a talented and motivated 2nd Line Support/System Administrator to join our dynamic IT team at a nationally recognized company located in the vibrant heart of Manchester.This role presents a unique opportunity to enhance your skills while working with cutting-edge technologies in a collaborative environment.Your Responsibilities:Manage and optimize the company's IT support systems.Effectively diagnose and resolve IT support issues while adhering to established service level agreements (SLAs).Participate in various project initiatives to improve IT services.Collaborate with suppliers and key stakeholders to implement IT projects that align with company objectives.Who We Are Looking For:A candidate with a degree in Computer Science or a relevant IT qualification (such as Microsoft Fundamentals/Associate).At least 2 years of experience in an IT service desk or a similar role.Proficient in supporting end-user hardware and software.Experience with MS Server, networking, and system administration.Familiarity with Windows Server, Active Directory, Office 365, Exchange, and Windows 10.A valid Driving Licence is preferred.In this position, you will closely collaborate with the IT Director, providing you with exceptional opportunities for professional growth and development while enjoying the autonomy to thrive in your role.We encourage you to apply today!
Join Zopa as a Customer Service Specialist and be part of a dynamic team dedicated to delivering outstanding service. In this role, you will engage with customers, resolving their inquiries and enhancing their experience with our innovative financial solutions.
Full-time|On-site|UK: Manchester (Landmark, St Peter's Square, 1 Oxford St)
Xero seeks a Customer Experience Specialist - Accounting for its Manchester office at Landmark, St Peter's Square. This position focuses on supporting small business owners, accountants, and bookkeepers as they navigate Xero’s accounting platform. Specialists serve as brand ambassadors, helping customers understand product features and resolving their questions across several communication channels. Building trust sits at the heart of this role. Specialists deliver clear, actionable solutions to a wide range of queries, making accounting tools more accessible for users at all experience levels. The work directly supports the small business community by ensuring everyone can get value from Xero, regardless of the complexity of their needs. Team culture The Customer Experience team values collaboration and ongoing learning. Team members share knowledge and support each other, aiming for strong outcomes in customer activation and retention. Adapting to new strategies and technologies is part of the team’s everyday work. Main responsibilities Assist customers with both reactive support and proactive outreach, helping them use Xero’s products more effectively. Use new technologies, including Generative AI, to improve the customer experience. Document interactions and manage cases with tools such as Salesforce to ensure smooth service delivery. Apply accounting knowledge to address questions from users with different backgrounds and experience levels. Work schedule options This role requires committing to one of the following schedules: Monday to Friday, 11:30 AM - 8 PM Tuesday to Saturday, 11:30 AM - 8 PM Sunday to Thursday, 11:30 AM - 8 PM Anticipated start date: June 22, 2026.
Full-time|On-site|Manchester, England, United Kingdom
Join the Kroo TeamAt Kroo, we have an ambitious vision: to become the first bank that is both trusted and cherished by our customers. Our mission is to empower individuals to take charge of their financial futures, achieve their aspirations, and positively impact the planet. Integrity, transparency, and honesty are at the core of our values. We think big, dream even bigger, and are relentless in our pursuit of our goals. We embrace boldness, innovation, and a continuous learning ethos. Most importantly, we believe in this journey together.About Our TeamWe are a diverse, multidisciplinary team of professionals from technology, banking, customer experience, marketing, and legal backgrounds who share a common passion for Kroo’s mission. Our collaborative approach focuses on understanding customer needs and behaviors, allowing us to develop innovative products that can transform lives for the better.Your Responsibilities:Conduct weekly training sessions for a team of graduates in our Manchester office.Assist in the daily operations of Kroo’s 1st Line Financial Crime Detection Team.Serve as a point of escalation, providing best-practice guidance on managing reviews.Investigate transaction monitoring alerts to detect suspicious activities.Support and act as a deputy to the Detection Team Lead to ensure team objectives are met.Perform comprehensive reviews of periodic or enhanced due diligence alerts.Proactively analyze data to identify emerging financial crime trends.Conduct payment reviews efficiently to ensure a positive customer experience while safeguarding both customers and the bank from potential risks.Collaborate with other financial institutions and law enforcement agencies.Coordinate with various business departments.Assist in optimizing and updating existing processes, systems, and procedures.
Full-time|On-site|Manchester, England, United Kingdom
Join Us in Transforming Public Transit!Vix Technology, a recognized global leader in automatic fare collection and transit analytics, is on the lookout for a dedicated Security Engineer to augment our esteemed team in Manchester. With over 35 years of experience and a presence in more than 200 transport authorities worldwide, we are committed to innovating solutions that enhance public transit systems.At Vix, we celebrate diversity and encourage individuals from various backgrounds to apply. Your unique perspectives and experiences enrich our organization!This position is on-site in Manchester and entails collaborating with the broader Vix Security team. Your primary responsibilities will include ensuring that our technical teams adhere to security standards, successfully navigating security audits, and safeguarding both company and client data. You will be the first point of contact for addressing any security incidents.We invite applications exclusively from UK citizens or residents with indefinite leave to remain and full-time work rights currently residing in the UK.
Join our dedicated team as a Healthcare Assistant or Support Worker, where your role is pivotal in empowering clients to achieve independence through exceptional care and support.You will have the opportunity to work across various settings, including nursing homes and private hospitals, in areas such as Stockport, Hyde, Ashton Under Lyne, Denton, Stalybridge, Dukinfield, Audenshaw, Bredbury, Woodley, and their surroundings.At Precedo Healthcare, we value your commitments and offer flexible working hours to suit your lifestyle. Our competitive pay and favorable working conditions ensure a rewarding experience for all our staff.
Full-time|On-site|Manchester, England, United Kingdom
Join our dynamic team at Ultimate Performance as a Payroll Administrator. In this essential role, you will manage the payroll processes, ensuring that all employees are paid accurately and on time. Your responsibilities will include maintaining payroll records, processing payroll transactions, and resolving payroll discrepancies. We are looking for detail-oriented individuals who thrive in a fast-paced environment and are committed to delivering exceptional service.
Location: Manchester, Old TraffordHours: 1:00 PM - 10:00 PM (supporting US clients) (1 Pacific Coast Shift every 8 weeks, 6 PM - 12 AM)Salary: £29,000 base (£31,000 OTE)Join PHMG as we expand our technology consulting team dedicated to supporting our esteemed clients across North America. As a System Support Specialist, you will oversee the seamless implementation of tailored audio branding solutions on clients’ telephony systems, along with providing ongoing support to ensure exceptional client experiences that reflect our commitment to excellence.Collaborating closely with our dedicated Account Managers, you will develop a comprehensive understanding of each client’s unique needs, allowing you to devise effective strategies for deploying our audio productions. Your ability to manage tasks through our CRM systems will be crucial, and we will provide you with a structured training plan to enhance your technical expertise.We seek passionate, hardworking individuals with a drive for success to join our dynamic team.
Join dev2 as a Customer Service Representative at Manchester Airport, where you will play a vital role in ensuring an exceptional experience for our travelers. As the first point of contact, you will assist passengers with inquiries, manage bookings, and resolve issues promptly and professionally. Your commitment to customer satisfaction will shine through as you navigate a fast-paced environment, ensuring every journey is a pleasant one.
Looking for an energizing career opportunity?So are we!At Octopus Energy, we believe in revolutionizing the energy sector. Forget scripted responses and rigid protocols; we're dedicated to fostering genuine interactions, innovative problem-solving, and making a meaningful impact on our customers and the environment. Your team? A vibrant group of passionate individuals—curious, motivated, and equally committed to transforming the industry. Here, egos are left at the door, allowing brilliant minds to collaborate on exciting challenges. It won't always be easy—but the rewards are great. We thrive in a dynamic environment where change is the only constant. If you relish challenges and excel in fast-paced settings, we are here to support you every step of the way.
Full-time|On-site|Manchester, England, United Kingdom
About Kurt Geiger At Kurt Geiger, we pride ourselves on being an inclusive and innovative footwear and accessories brand, driven by kindness and creativity. Our mission is to empower our talented team to express their authentic selves, embodying the vibrant spirit of London. For over fifty years, our in-house designers have crafted unique and recognizable designs from our headquarters in London. The rainbow, our signature symbol, reflects the positive energy and love we share with our community, celebrating the diverse ways in which each individual expresses their style.We stand united: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism.Key Responsibilities:Deliver exceptional customer service consistently.Set a positive example for your team and uphold Kurt Geiger’s service standards.Achieve and maintain all store and company sales targets, policies, and procedures.Foster effective communication and strong relationships with your team and senior management.Manage team performance through productivity monitoring, individual targets, employee relations, and developmental coaching.Efficiently schedule your team to ensure optimal coverage during peak trading times.Safeguard the Kurt Geiger brand by ensuring all team members adhere to personal presentation standards.Maintain an outstanding visual presentation of your boutique in line with company guidelines.
Full-time|On-site|Manchester, England, United Kingdom
Company OverviewWith a global network of experts, clients, and communities, Jensen Hughes is a leader in fire protection engineering, a legacy we've proudly maintained since 1939. Our expertise spans various security and risk-based fields, including accessibility consulting, risk analysis, process safety, forensic investigations, security risk consulting, emergency management, and digital innovation.Our team of engineers and consultants collaborate to tackle complex safety and security challenges, enabling our clients to safeguard what matters most. For over 80 years, we have mitigated risks that endanger lives, property, and reputations. Through innovative technology, unparalleled expertise, and industry-leading research, we remain committed to ensuring a safe, secure, and resilient world.At Jensen Hughes, we prioritize creating and maintaining a culture of trust, integrity, and professional growth by putting our people first. Our employees are our greatest asset, and we cherish the diverse perspectives and talents they contribute to our organization.Our extensive Global Employee Networks connect individuals across the organization, fostering career development and providing platforms for sharing experiences on topics they are passionate about. Together, we are building a connected culture where everyone can learn, grow, and succeed together.Job OverviewJensen Hughes offers a unique and exciting opportunity for a skilled Technical Director to join our prominent Manchester team. You will play a crucial role in driving excellence in our projects and delivering world-class life safety solutions to our diverse clientele as we progress into 2026. Our Manchester team has achieved record-breaking success, making this an ideal time to join us!
Domino's Pizza in Manchester seeks a Customer Service Representative to support its team. This position acts as the primary contact for guests, responding to inquiries and addressing concerns with attention and care. Role overview The Customer Service Representative ensures each customer receives prompt and helpful assistance. The work centers on answering questions, resolving issues, and helping create a positive experience for every guest. What you will do Respond to customer questions and requests by phone, in person, or online Resolve concerns efficiently to maintain satisfaction Promote a welcoming atmosphere that encourages customer loyalty
About the Role Domino's Pizza in Manchester is looking for a Customer Service Representative to support customers and help create a positive dining experience. This position serves as the first point of contact, handling orders, answering questions about menu items, and addressing customer concerns with professionalism and a friendly approach. What You Will Do Take customer orders accurately and efficiently Share information about menu options and promotions Respond to customer inquiries or issues with a helpful attitude Work closely with the team to ensure smooth service Why Join Domino's Be part of a globally recognized brand Build communication and customer service skills Gain experience in a busy, team-oriented setting
