About the job
Domino's Pizza in Springfield is looking for a Customer Service Representative to join the team. This position plays a key role in shaping each customer’s experience by providing attentive service and clear communication from the moment an order is placed.
Role overview
As the first point of contact, the Customer Service Representative manages orders and responds to customer needs with care and accuracy. A positive attitude and strong communication skills help create a welcoming environment for everyone who calls or visits.
What you will do
- Welcome customers and answer questions about menu options and orders
- Process orders accurately and efficiently, whether in person or by phone
- Respond to customer concerns with a helpful and solution-focused approach
- Collaborate with team members to keep service running smoothly
