Domino's Pizza, Inc. logoDomino's Pizza, Inc. logo

Customer Service Representative at Domino's | Springfield

On-site Full-time

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Experience Level

Entry Level

Qualifications

Excellent communication skills and a friendly attitudeAbility to handle customer inquiries and resolve issues effectivelyStrong attention to detail and organizational skillsAbility to work in a fast-paced environmentPrevious customer service experience is a plus

About the job

Domino's Pizza in Springfield is looking for a Customer Service Representative to join the team. This position plays a key role in shaping each customer’s experience by providing attentive service and clear communication from the moment an order is placed.

Role overview

As the first point of contact, the Customer Service Representative manages orders and responds to customer needs with care and accuracy. A positive attitude and strong communication skills help create a welcoming environment for everyone who calls or visits.

What you will do

  • Welcome customers and answer questions about menu options and orders
  • Process orders accurately and efficiently, whether in person or by phone
  • Respond to customer concerns with a helpful and solution-focused approach
  • Collaborate with team members to keep service running smoothly

About Domino's Pizza, Inc.

Domino's Pizza, Inc. is a leading pizza delivery and carryout chain, known for its commitment to quality and customer satisfaction. With a strong presence in the United States and around the world, Domino's is dedicated to providing delicious food and exceptional service.

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