About the job
Join the dynamic team at RemoteVA PH as a Customer Service Representative. In this pivotal role, you'll be responsible for managing order entries and facilitating effective email communication with our valued customers. We are seeking an individual who possesses a strong background in customer support, exceptional written communication abilities, and a knack for efficiently processing and managing orders. Familiarity with WordPress is considered an advantageous asset.
Key Responsibilities:
- Engage with customers through email, ensuring timely and professional communication.
- Accurately enter and process customer orders into our system.
- Maintain and update customer records as necessary.
- Utilize QuickBooks Online and Extensiv for effective order management.
- If applicable, assist with updates and basic management on WordPress.
