Customer Service Representative Bilingual Spanish Preferred

PLS2700 North Third Street, Milwaukee, WI

On-site Full-time

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Qualifications

Previous experience in customer service roles, ideally in hospitality, financial services, retail, or restaurant settings. Strong communication skills in both English and Spanish to cater to our diverse customer base. Ability and willingness to engage positively with customers and provide solutions. Attention to detail and accuracy in cash handling and transaction processing. Capacity to resolve customer concerns effectively or escalate them to management when necessary.

About the job

Location: 2700 North Third Street, Milwaukee, WI 53212

About PLS: At PLS®, we believe that everyone deserves better financial services. Our mission is rooted in People, Location, and Service. With over 200 financial service centers across 12 states, we strive to empower our customers by providing convenient, transparent, and affordable financial solutions. Established in 1997 by Bob and Dan Wolfberg, our Chicago-based company is committed to exceptional customer experiences, driven by our dedicated team members.

Position Overview: As a Customer Service Representative (CSR), you will be the first point of contact for our valued customers. Your role is vital in delivering exceptional service and educating customers about our diverse financial products and services. You will uphold our company’s quality standards and adhere to all established policies and procedures.

About PLS

PLS® is a leading provider of financial services, dedicated to enhancing the lives of our customers by providing accessible and affordable financial solutions. With a commitment to exceptional service, we prioritize convenience and transparency, making financial management easier for our clients. Join our team and become part of a company that truly values its employees and customers alike.

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Customer Service Representative Bilingual Spanish Preferred

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