Qualifications
Ideal candidates will possess previous customer service experience in sectors such as hospitality, retail, or financial services. A strong ability to engage with customers, both in English and Spanish, is essential. We seek individuals who demonstrate excellent communication skills, attention to detail, and a commitment to upholding company policies and procedures. A willingness to learn and adapt in a fast-paced environment is vital for success in this role.
About the job
Join our dynamic team at PLS as a Bilingual Customer Service Representative, where your exceptional skills can shine! Located at 3975 N Teutonia Ave, Milwaukee, WI, you will serve as the primary contact for our customers, delivering outstanding service and fostering lasting relationships. As the 'face' of PLS, you will play a crucial role in educating clients about our diverse range of financial products and services, ensuring each interaction embodies our commitment to quality and compliance. Your responsibilities will include maintaining a balanced cash drawer, accurately processing transactions, resolving customer inquiries, and contributing to an inviting store environment.
About PLS
At PLS, we believe that our customers deserve better. Founded in 1997, PLS (People – Location – Service) is a premier provider of financial services, with over 200 centers across 12 states. We pride ourselves on delivering convenient, transparent, and affordable financial solutions that empower our customers to manage their daily needs effectively. Our team members are at the heart of our mission, going above and beyond to create a positive experience for every client. Join us at PLS and be part of a dedicated team that values service, integrity, and community.
