Customer Service Representative for RV Rentals (m/f/d)

indiecampersHamburg, Hamburg, Germany

On-site Full-time

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Experience Level

Experience

Qualifications

We are seeking candidates who are enthusiastic about customer service, possess strong sales skills, and have experience in the rental or hospitality industry. Excellent communication skills, both verbal and written, are essential for this position.

About the job

ABOUT US

Indie Campers stands as a global leader in road trip travel, providing thousands of customers with the freedom to explore the world in fully equipped campervans and motorhomes.
As we continue to expand our product offerings, we prioritize exceptional employees in direct customer contact who create unforgettable customer experiences while driving commercial results.

The Customer Service Representative for RV Rentals (m/f/d) combines two key focuses:

Expert in customer experience within the rental sector
Sales specialist for motorhome demonstrations and closures

This role is essential in ensuring customer satisfaction, whether they are starting a journey or purchasing their future motorhome.

THE ROLE

The Customer Service Representative for RV Rentals (m/f/d) is responsible for executing all customer-related rental processes as well as conducting professional sales demonstrations of motorhomes to convert interested parties into buyers.

This is a hands-on, customer-focused position that combines service, product presentation, operational execution, and sales follow-up.

Across all rental and sales activities, this role ensures that every vehicle, interaction, and customer contact meets the high standards of Indie Campers.

About indiecampers

Indie Campers is at the forefront of the road trip travel industry, offering a unique way for people to explore the great outdoors in style and comfort. Our commitment to providing exceptional customer service and high-quality vehicles ensures that every journey with us is memorable.

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