Customer Service Representative in Cebu City

tasq-workCebu City, Cebu, Philippines

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Must be at least a Senior High School Graduate or have completed 2 years of college education. Experience in a BPO environment is advantageous. Proficient in both spoken and written English. Willing to work fully on-site in Cebu City. Able to work on a shifting schedule. Available to start immediately.

About the job

Key Responsibilities:

Respond to customer inquiries in a timely and professional manner via phone, email, and chat.
Resolve issues and complaints efficiently, prioritizing first-call resolution.
Keep accurate records of all customer interactions and transactions.
Work collaboratively with team members to refine customer service processes.
Provide detailed product and service information to help customers meet their needs.
Proactively seek opportunities to improve the overall customer experience.
Achieve or surpass individual and team performance goals.

About tasq-work

tasq-work is a fast-growing company dedicated to delivering top-notch customer service solutions. We value our employees and strive to create a supportive and inclusive work environment where everyone can thrive.

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Sales and Renewal Representative

AvePoint

Full-time|On-site|Cebu, Philippines

About AvePoint: AvePoint is at the forefront of data security, governance, and resilience, providing innovative solutions that extend beyond traditional methods. With a commitment to enhancing collaboration, we empower over 25,000 customers globally to secure, prepare, and optimize their data across various platforms such as Microsoft, Google, and Salesforce…

Mar 4, 2026

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Maintenance Renewal Specialist

AvePoint

Full-time|On-site|Cebu, Philippines

Join the AvePoint Team!At AvePoint, we are not just another tech company; we are a global leader in data security, governance, and resilience. We empower organizations to collaborate securely with confidence, and our innovative solutions are trusted by over 25,000 clients worldwide, spanning platforms such as Microsoft, Google, and Salesforce. Our extensive partner network includes around 5,000 managed service providers and resellers, making our solutions widely accessible across more than 100 cloud marketplaces. To explore more about us, visit www.avepoint.com.We believe in investing in our people. Our culture promotes agility, passion, and teamwork. Here, you can shape your career, make a significant impact, and take charge of your future. Unleash your potential with us!Your Role:As a Maintenance Renewal Specialist, your primary responsibility will be to ensure that our valued customers recognize the importance of renewing their annual maintenance contracts on time. This role blends sales expertise with a strong customer service focus, requiring exceptional organizational skills and a knack for delivering value.Key Responsibilities:Manage and nurture relationships with existing customers to drive sales.Facilitate timely contract renewals for our current clientele.Collaborate with sales executives to enhance account management and identify potential opportunities.Coordinate effectively with internal departments (legal, accounting) and external teams.Exercise diligence in forecasting and tracking ongoing and upcoming sales activities.Follow up with customers who have received quotes until renewals are successfully closed.Monitor cancellations and gather insights on reasons for customer attrition.Maintain up-to-date knowledge of our products and pricing to facilitate successful sales closures.Identify potential leads and refer them to the sales department.

Mar 4, 2026

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Sales Development Representative at AvePoint | Cebu, Philippines

AvePoint

Full-time|On-site|Cebu, Philippines

About AvePoint:AvePoint is the global leader in data protection, offering a comprehensive suite of solutions that unify data security, governance, and resilience. Our innovative AvePoint Confidence Platform is trusted by over 28,000 customers worldwide to secure, govern, and rapidly recover data across platforms like Microsoft, Google, Salesforce, and more. With our single platform for lifecycle control and multicloud governance, we help businesses modernize their data management, prevent data loss, and ensure compliance. Join us as we empower organizations to fully harness the power of their data. Visit www.avepoint.com to learn more.At AvePoint, we believe in investing in our people. Our culture thrives on agility, passion, and teamwork, creating an environment where you can take ownership of your career and make a significant impact.

Mar 25, 2026

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Sales Development Representative (Work From Home)

getwingapp

On-site|On-site|Cebu, Philippines

Join Wing in Transforming the Future of Work!At Wing, we are on a thrilling journey to revolutionize how companies operate globally. As a leading provider of innovative solutions, we aim to be the ultimate partner for businesses seeking to build exceptional teams and streamline their operations.We are currently seeking a passionate and driven Sales Development Representative to join our remote team immediately!Key Responsibilities:1. Reach out to potential and existing customers across multiple channels to generate a robust pipeline of leads.2. Foster relationships with prospective clients, understanding their needs and aligning our products/services to meet those requirements.3. Schedule and coordinate sales demonstrations and meetings to showcase our offerings.4. Organize and maintain an effective CRM or contact database.5. Collaborate with internal teams to ensure lead generation strategies align with our overall sales objectives.6. Establish sales targets to drive revenue growth and report back on team performance metrics.7. Develop, distribute, and analyze customer surveys, compiling insights into actionable reports.8. Perform general administrative tasks as needed.9. Serve as the first point of contact for customer inquiries and complaints.10. Complete various ad hoc tasks to support the sales team.

Feb 9, 2026

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Business Development Representative at AvePoint | Cebu, Philippines

AvePoint

Full-time|On-site|Cebu, Philippines

Role overview This Business Development Representative position at AvePoint in Cebu, Philippines centers on developing foundational sales skills within the tech industry. The role is designed for those looking to build a career in enterprise software sales. Ongoing training and mentorship are provided to encourage both immediate performance and long-term growth. What you will do Identify and create new sales opportunities through prospecting and proactive outreach Evaluate organizations’ current and future IT challenges Align AvePoint’s solutions with client needs Who thrives here Motivated and enthusiastic individuals Those interested in starting or growing a career in sales People eager to engage with the corporate landscape and pursue continuous learning Regular training and mentorship support your success in the role and help lay the groundwork for advancement at AvePoint.

Apr 22, 2026

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Dynamic Sales Executive

Lalamove

Full-time|On-site|Cebu

Join our vibrant team at Lalamove as a Sales Executive, where your passion for sales and customer service will shine. In this role, you will be responsible for driving sales growth by identifying new business opportunities, building strong client relationships, and delivering exceptional service to our customers.You will collaborate closely with our marketing and operations teams to provide seamless service and solutions tailored to our clients’ needs. If you thrive in a fast-paced environment and have a knack for closing deals, we want to hear from you!

Mar 30, 2026

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General Sales Manager - Automotive

Manila Recruitment

Full-time|On-site|Talisay, Cebu, Philippines

This is an exciting opportunity for a dynamic leader to drive a results-oriented team of sales and marketing professionals towards achieving remarkable success in the automotive sector.Company Overview:Our client stands as a significant force in the automotive industry in China, specializing in commercial vehicles. With over a decade of presence in the Philippines, they have made a mark by competing effectively with various commercial vehicle brands. They provide an extensive range of vans, trucks, and pick-ups tailored to meet the diverse business needs of their clients. The company prides itself on delivering exceptional customer satisfaction, valuing clients as integral members of their expanding family.Key Responsibilities:1. Sales Strategy and Performance▪ Formulate and implement sales strategies to achieve and surpass dealership targets.▪ Analyze market trends and competitor performance to uncover new business opportunities.▪ Employ effective lead management and sales conversion techniques.▪ Collaborate with marketing teams to design promotions, campaigns, and digital sales initiatives.2. Leadership and Team Development▪ Attract, train, and mentor sales consultants to enhance their performance.▪ Set clear individual and team sales objectives, providing consistent feedback and coaching.▪ Conduct regular sales meetings to assess progress and tackle any challenges.▪ Inspire the team to foster high levels of customer engagement and satisfaction.3. Customer Relationship Management▪ Deliver outstanding customer service throughout the purchasing journey.▪ Address escalated customer inquiries, complaints, and negotiations effectively.▪ Build and maintain strong relationships with key customers, fleet buyers, corporate clients, and banking personnel.▪ Implement customer retention programs and follow-up strategies to ensure loyalty.4. Inventory and Pricing Oversight▪ Work with inventory teams to ensure optimal vehicle mix and allocation.▪ Monitor inventory levels and suggest promotions or discounts based on demand trends.▪ Ensure vehicles are displayed and priced appropriately in the showroom.5. Compliance and Reporting▪ Monitor sales performance metrics and prepare regular reports for senior management.▪ Ensure adherence to dealership policies, industry regulations, and brand standards.▪ Collaborate with finance and service departments to enhance dealership operations.Performance Indicators:▪ Achievement of monthly and annual sales targets.▪ Customer satisfaction and retention metrics.▪ Sales team productivity and effectiveness.▪ Lead conversion rates and response times.

Dec 9, 2025

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Customer Service Representative (Travel) - Cebu City

tasq-work

Full-time|On-site|Cebu City, Cebu, Philippines

Join our dynamic team as a Customer Service Representative for a rapidly expanding account in Cebu City! In this role, you will provide outstanding service to our valued clients through exceptional communication, adept problem-solving skills, and effective customer profiling.Key Responsibilities:Respond to customer inquiries promptly and professionally via phone, email, and chat.Resolve customer issues and complaints with a strong focus on first-call resolution.Maintain accurate and detailed records of customer interactions.Collaborate with team members to enhance customer service processes.Provide comprehensive product and service information to assist customers.Proactively identify opportunities to improve the customer experience.Meet or exceed individual and team performance metrics.

Feb 18, 2026

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Spanish Bilingual Customer Service Representative | Cebu

tasq-work

Full-time|On-site|Cebu City, Cebu, Philippines

Start Date: May 4, 2026Work Arrangement: On-site in Metro Cebu (Cebu City, Cebu, Philippines) Role overview The Spanish Bilingual Customer Service Representative acts as a central contact for customers, handling questions and resolving concerns. Every interaction shapes the overall customer experience and reflects the company’s commitment to service. Main responsibilities Respond to customer inquiries by phone and email, providing accurate and timely information. Handle sensitive or complex situations with professionalism and courtesy. Prepare reports that summarize customer activity and feedback. Develop in-depth knowledge of company products and services to better assist customers. Address client requests in a friendly and efficient way. Maintain detailed records of customer questions and their resolutions.

Apr 23, 2026

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Customer Service Representative (Financial) - Cebu City

tasq-work

Full-time|On-site|Cebu City, Cebu, Philippines

Join our rapidly expanding team at tasq-work as a Customer Service Representative in Cebu City! In this role, you will be pivotal in delivering outstanding service to our valued clients through effective communication, adept problem-solving skills, and thorough customer profiling.Key Responsibilities:Provide timely and professional responses to customer inquiries via phone, email, and chat.Efficiently resolve customer issues and complaints with an emphasis on first-contact resolution.Maintain accurate and detailed records of customer interactions.Work collaboratively with team members to enhance customer service processes.Offer product and service information to assist customers effectively.Proactively identify opportunities to improve the overall customer experience.Achieve or surpass individual and team performance goals.

Feb 18, 2026

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Customer Service Representative for Auto Insurance - Cebu City

tasq-work

Full-time|On-site|Cebu City, Cebu, Philippines

Join our dynamic team at tasq-work as a Customer Service Representative specializing in auto insurance in Cebu City. In this role, you will provide outstanding service to our valued clients through effective communication, adept problem-solving skills, and thorough customer profiling.Key Responsibilities:Promptly and professionally address customer inquiries through phone, email, and chat channels.Resolve customer issues and complaints with an emphasis on first-call resolution.Keep detailed and accurate records of customer interactions.Work collaboratively with team members to enhance customer service processes.Offer product and service information to assist customers in meeting their needs.Identify opportunities to improve the overall customer experience proactively.Achieve or exceed set individual and team performance targets.

Feb 18, 2026

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Regional Sales Manager for Feeds - Large Farms

Pilmico Foods Corporation

Full-time|On-site|Cebu

Join Pilmico Foods Corporation as a Regional Sales Manager for Feeds specializing in large farms. In this pivotal role, you will lead our sales initiatives, develop strong relationships with farm owners, and drive market growth across the region. Your expertise will help us deliver superior feed solutions tailored to the unique needs of large agricultural operations.

Apr 1, 2026

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Customer Service Representative in Cebu City

tasq-work

Full-time|On-site|Cebu City, Cebu, Philippines

Join our dynamic team as a Customer Service Representative in Cebu City! At tasq-work, we are seeking motivated individuals who are passionate about providing outstanding service to our valued clients. You will utilize your effective communication skills and problem-solving abilities to enhance customer satisfaction and build lasting relationships.Key Responsibilities:Respond to customer inquiries in a timely and professional manner via phone, email, and chat.Resolve issues and complaints efficiently, prioritizing first-call resolution.Keep accurate records of all customer interactions and transactions.Work collaboratively with team members to refine customer service processes.Provide detailed product and service information to help customers meet their needs.Proactively seek opportunities to improve the overall customer experience.Achieve or surpass individual and team performance goals.

Feb 26, 2026

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Mandarin Bilingual Customer Service Representative - Onsite in Cebu

tasq-work

Full-time|On-site|Cebu City, Cebu, Philippines

tasq-work is looking for a Mandarin Bilingual Customer Service Representative to join the team onsite in Cebu City. This role begins on May 22, 2026, and requires in-person work at the Cebu office. The position is ideal for those who communicate fluently in both Mandarin and English and who approach customer support with patience and attention to detail. Key Responsibilities Answer customer questions by phone and email, providing clear and timely information. Address sensitive or complex concerns with professionalism and respect. Assist in preparing reports that document customer interactions and feedback. Develop a thorough understanding of company products and services to better serve clients. Deliver warm, positive service to ensure each client feels valued. Maintain accurate records of customer inquiries and resolutions. Work Details Location: Cebu City, Cebu, Philippines This is a 100% onsite position. Remote or hybrid work is not available. Start date: May 22, 2026

Apr 23, 2026

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B2B Lead Generation Specialist (Outbound & HubSpot)

Schneider Innovations

Full-time|Remote|Remote — Cebu, Central Visayas, Philippines

Join Schneider Innovations, a rapidly expanding U.S.-based brand group and leading Amazon seller in medical consumables, personal safety equipment, and healthcare products. We manage a diverse portfolio catering to both consumer and institutional clients throughout North America and Europe via eCommerce and B2B platforms.We are seeking a dynamic B2B Lead Generation Specialist who will take charge of the upper funnel in our B2B sales process.This pivotal role focuses on attracting qualified leads, scheduling meetings, and enhancing our sales pipeline through strategic outbound initiatives and effective inbound conversion tactics.Key ResponsibilitiesOutbound Lead Generation (Primary Focus)Develop and refine Ideal Customer Profiles (ICPs) and buyer personas.Research and compile targeted B2B prospect lists.Implement cold email and LinkedIn outreach campaigns.Craft and test outbound messaging, subject lines, and calls to action (CTAs).Conduct A/B testing to enhance response rates and meeting bookings.Establish scalable outbound playbooks segmented by industry.Deliver sales-qualified leads (SQLs) with comprehensive context and qualification.Inbound Conversion & Funnel Optimization (Secondary)Collaborate with SEO and design teams to boost landing page conversion rates.Enhance HubSpot forms, UTMs, and lead attribution methodologies.Refine lead capture quality from incoming traffic.HubSpot Usage (Execution-Level Only)Manage lists, segmentation, and lifecycle stages effectively.Establish foundational workflows for lead routing and nurturing.Monitor MQL to SQL conversion rates and meeting performance through dashboards.Maintain CRM accuracy through deduplication and field verification.Sales CollaborationEnsure seamless and consistent lead handoff to the Sales team.Gather feedback on lead quality and adjust targeting accordingly.Provide insights into which ICPs, channels, and messages yield optimal results.Success MetricsConsistent influx of qualified MQLs and SQLs monthly.Ongoing improvement in outbound response and meeting rates.Clear visibility into pipeline contributions from lead generation efforts.Trust and prioritization from Sales regarding the leads provided.

Dec 18, 2025

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Bilingual Channel Solutions Engineer (Spanish/Portuguese) - Night Shift

AvePoint

Full-time|On-site|Cebu, Philippines

About the Position:Join AvePoint as a Channel Solutions Engineer, where your expertise will be pivotal in supporting our sales team as a technical lead throughout the sales lifecycle. In this role, you will engage in a consultative manner, assisting in the effective closing of new deals through technical presentations and pre-sales support for our partners and customers.You will become a key technical resource, gaining in-depth knowledge of our software and services to educate customers, build consensus, and showcase how we can address their cloud concerns, including Microsoft 365 and Google solutions.This position is ideal for individuals eager to leverage their technical knowledge and customer-facing abilities in a fast-paced tech environment. Experience the thrill of being a pre-sales professional with cutting-edge software solutions while receiving ongoing training and mentorship to ensure your success as a sales engineer.Key Responsibilities:Deliver engaging presentations and demonstrations of AvePoint's product offerings, tailored to the objectives of partners and customers, both remotely and on-site.

May 4, 2026

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Lead Generation Specialist (Work from Home)

getwingapp

On-site|On-site|Cebu, Philippines

Join Wing, a pioneering company reshaping the future of work globally! We are in search of a motivated Lead Generation Specialist to help us build outstanding teams and streamline operations for our clients. In this pivotal role, you will develop and nurture positive relationships with potential clients, leveraging various channels to source leads and enhance our sales initiatives. Responsibilities include managing a robust database of prospects, coordinating with our sales and marketing teams, and conducting market research to refine our strategies. If you are proactive, tech-savvy, and possess exceptional communication skills, we want to hear from you!

Feb 9, 2026

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