Qualifications
To be successful in this role, you should have:Excellent verbal communication skills in EnglishBasic computer proficiencyA positive attitude and the ability to work under pressurePrior experience in a customer service role is a plus but not mandatoryWe welcome both freshers and experienced candidates to apply!
About the job
Join Adeeba Group as a Customer Service Representative (TSR/CCE) in our Inbound Voice Process team! We are looking for enthusiastic individuals who are keen to provide excellent customer service and support. You will be the first point of contact for our customers, helping them with inquiries and providing solutions promptly.
Your responsibilities will include answering customer calls, addressing their queries, and resolving any issues they may face. We value communication skills, a positive attitude, and a dedication to customer satisfaction.
About Adeeba E-Services Pvt Ltd
Adeeba E-Services Pvt Ltd is a leading provider of customer support solutions, focused on delivering outstanding service to our clients. Based in Kolkata, we pride ourselves on our dynamic work environment and our commitment to employee growth and development.