Customer Service Representative - Marketing & Management

Trademark Marketing GroupSpringfield

On-site Full-time

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Experience Level

Entry Level

Qualifications

Job Responsibilities:Contribute to a positive and energetic work environmentUphold professional standards in marketing, sales, and customer serviceEngage with customers to promote products and servicesParticipate in daily training sessions and campaign meetingsDrive new account acquisition and customer retentionInteract with customers daily to discuss current promotions, provide service quotes, and onboard new accountsConduct credit checks for potential customersStrategically work on lead-based sales campaignsManage paperwork and lead disposition as needed

About the job

We are looking for enthusiastic individuals with backgrounds in customer service, customer relations, and support to enhance our team. As an Account Manager, you will receive comprehensive training to equip you with the skills needed for success in this vibrant industry. We value candidates who are outgoing, personable, and thrive in team settings, with a dedication to customer satisfaction and personal growth.

Our team-based training sessions allow each member to learn from our top representatives. We believe in promoting from within and encourage collaboration to achieve client and customer objectives while enhancing skills. Our specialized training program prepares individuals to deliver a memorable sales experience, fostering the acquisition of quality customers and long-term loyalty.

As an Entry Level Sales and Marketing Representative, you will be trained in the following areas:

Promotional Sales and Marketing
Customer Service
Account Coordination
Campaign Management
Client Relations
Management Training

About Trademark Marketing Group

Trademark Marketing Group is a creative marketing agency committed to effectively promoting our clients' products and services to a broader high-caliber audience. Our innovative marketing programs have attracted some of the largest consumer electronics and satellite television companies globally. TMG’s tailored approach ensures a unique and enjoyable experience for each client, making every campaign personal and effective. Visit our website for more information.

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