Customer Service Representative

Farm Boy Inc.Ottawa

On-site Full-time

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Experience Level

Entry Level

Qualifications

To succeed in this role, candidates should possess:Excellent communication and interpersonal skillsStrong problem-solving abilitiesAbility to work in a team-oriented environmentPrevious experience in customer service is an assetFlexibility to work various shifts, including evenings and weekends

About the job

Key responsibilities

Respond to customer inquiries both in person and over the phone
Address and resolve issues quickly and courteously
Contribute to a welcoming and helpful atmosphere throughout the store

What we value

Enjoyment in working with people and providing assistance
Comfort with solving problems as they come up
Ability to thrive in a busy retail environment
Positive, enthusiastic approach to teamwork

About Farm Boy Inc.

Farm Boy Inc. is a leading grocery retailer that prides itself on delivering fresh, quality products and exceptional customer service. With a commitment to supporting local farmers and communities, we create a shopping experience that is both enjoyable and memorable for our customers.

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Join our team as a Customer Service Representative where your primary focus will be on delivering exceptional service to our valued customers. You will be the go-to person for inquiries, assisting customers with their needs, and ensuring their shopping experience is enjoyable and seamless.In this role, you will actively engage with customers both in-store an…

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Farm Boy Inc. seeks a Customer Service Representative in Ottawa to greet shoppers, answer questions, and support a friendly store environment. This role acts as the first point of contact for customers, aiming to resolve concerns and help create a positive experience with every interaction. Key responsibilities Respond to customer inquiries both in person and over the phone Address and resolve issues quickly and courteously Contribute to a welcoming and helpful atmosphere throughout the store What we value Enjoyment in working with people and providing assistance Comfort with solving problems as they come up Ability to thrive in a busy retail environment Positive, enthusiastic approach to teamwork

Apr 27, 2026

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Join our dynamic team at Farm Boy Inc. as a Customer Service Representative, where you will be the face of our brand and play a pivotal role in enhancing our customers' shopping experience. Your responsibilities will include assisting customers with inquiries, resolving issues, and ensuring a positive shopping atmosphere.

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Customer Service Representative at Farm Boy Inc. | Ottawa

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Full-time|On-site|Ottawa

Join our dynamic team at Farm Boy Inc., a leader in the grocery retail sector, renowned for our high-quality products and exceptional customer service. As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and fostering positive relationships with our clientele.Your responsibilities will include responding to customer inquiries, assisting with product selection, and resolving any issues that may arise. We value individuals who are passionate about providing outstanding service and are eager to contribute to a friendly and supportive work environment.

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Customer Service Representative at Farm Boy | Ottawa

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About the Role Farm Boy is looking for a Customer Service Representative to join the Ottawa team. This position focuses on helping shoppers, answering questions, and making sure every visit feels welcoming and smooth. What You Will Do Greet customers and offer assistance throughout the store Respond to questions and provide clear, helpful product information Handle customer concerns with care and efficiency Promote a positive experience for every shopper What We’re Looking For Strong communication skills Friendly attitude and a genuine interest in helping others Comfort working in a busy retail setting Commitment to excellent customer service This position is based in Ottawa at Farm Boy, a grocery retailer focused on quality and service.

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Customer Service Representative at Farm Boy | Ottawa

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Join our dynamic team as a Customer Service Representative at Farm Boy Inc., where our commitment to providing exceptional customer service is at the forefront of everything we do. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a pleasant shopping experience.We are looking for enthusiastic individuals who are passionate about customer service and thrive in a fast-paced environment. You will have the opportunity to engage with our customers and help them find the products they need while promoting our brand values.

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Customer Service Representative at Farm Boy Inc. | Ottawa

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About the Role Farm Boy Inc. is hiring a Customer Service Representative in Ottawa. This position focuses on supporting customers with care and professionalism throughout their shopping experience. What You Will Do Assist customers in a welcoming and courteous manner Respond to questions and provide accurate product information Address and resolve customer concerns or issues as they arise Who We’re Looking For Friendly and approachable attitude Comfort working with the public Ability to stay organized and helpful, even during busy periods

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Customer Service Representative at Farm Boy Inc. | Ottawa

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Join our dynamic team at Farm Boy Inc. as a Customer Service Representative where your passion for customer satisfaction will shine. In this role, you will be the first point of contact for our valued customers, assisting them with inquiries, resolving issues, and ensuring a positive shopping experience. Your friendly demeanor and problem-solving skills will contribute to our reputation for exceptional service.

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Customer Service Representative at Farm Boy Inc. | Ottawa

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Role overview The Customer Service Representative at Farm Boy Inc. in Ottawa is the first point of contact for shoppers. This position helps set the tone for each customer’s experience, fostering a friendly and welcoming environment in the store. What you will do Assist customers by answering questions and responding to requests Share product knowledge to help customers make informed choices Address and resolve issues or concerns in a prompt, professional manner Uphold Farm Boy’s standards for quality service throughout every interaction What makes this role unique Customer Service Representatives at Farm Boy contribute directly to the company’s reputation for excellent service. Enthusiasm and dedication are valued, ensuring that customers leave the store satisfied with their experience.

Apr 22, 2026

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Farm Boy Inc. is looking for a Part-Time Customer Service Representative based in Ottawa. This role plays an important part in daily store operations and ensures shoppers feel supported during their visits. Main responsibilities Welcome customers as they enter the store and respond to questions about products or services. Operate the cash register to process purchases and manage payments accurately. Contribute to keeping the store tidy, organized, and inviting for all shoppers. Role overview This position focuses on providing helpful service and keeping the store environment pleasant. Customer Service Representatives work closely with shoppers and team members to create a positive experience every day.

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Farm Boy Inc. seeks a Customer Service Representative to join the team in Ottawa. This position plays a key part in the grocery department, focusing on customer support and satisfaction throughout the shopping experience. Role overview The Customer Service Representative helps customers by answering questions, addressing concerns, and ensuring a welcoming atmosphere in the store. Promoting products and sharing knowledge about grocery items are also important aspects of this role. What you will do Assist customers with questions about products and available services Resolve issues or connect customers with the appropriate team member Promote grocery items and provide helpful product information Support a positive and friendly environment in the store Location This position is based in Ottawa.

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Join our dynamic team as a Customer Service Representative at Farm Boy Inc. in Ottawa! We are on a mission to provide exceptional service to our customers while fostering a positive and engaging work environment. As a Customer Service Representative, you will be the first point of contact for our valued customers, assisting them with inquiries and ensuring their needs are met with a smile.Your responsibilities will include managing customer inquiries via phone, email, and in-person, resolving issues efficiently, and promoting our products and services. We value individuals who are team-oriented, possess excellent communication skills, and have a passion for helping others.

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Farm Boy Inc. is seeking a Part-Time Customer Service Representative for its Ottawa location. This position centers on supporting shoppers, answering their questions, and ensuring each store visit feels positive. Key responsibilities Welcome customers as they enter the store and offer assistance when needed Answer questions and help shoppers locate products Collaborate with team members to keep the store tidy and inviting What we look for Interest in food and providing customer service Friendly approach and clear communication skills Willingness to learn new tasks and adapt to store processes Comfort working with people and staying active throughout the shift This is a part-time role based in Ottawa.

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