About the job
JYSK seeks a Customer Service Representative based in Arnhem to support customers as their first point of contact. This role centers on assisting people through phone, email, and chat, making sure questions and requests are handled promptly.
Role overview
As part of the team, the Customer Service Representative manages a variety of customer interactions. The work includes answering inquiries, providing product details, and helping with orders. The goal is to resolve issues and maintain a positive experience for every customer.
What you will do
- Respond to customer questions by phone, email, and chat
- Support customers with orders and product information
- Address and resolve issues to help ensure satisfaction
Requirements
- Clear and friendly communication skills
- Focus on customer needs
- Comfort managing several tasks and communication channels at once
