K+S Services, a SunSource Company logoK+S Services, a SunSource Company logo

Customer Service Representative

On-site Full-time

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Experience Level

Entry Level

Qualifications

- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.)- Strong multitasking abilities- Minimum of a High School diploma or equivalent

About the job

K+S Services, a distinguished member of the SunSource family, specializes in comprehensive industrial repair solutions, catering to over 866 manufacturers and supporting an impressive inventory of more than 122,000 unique part numbers. We are dedicated to delivering top-quality industrial repair services and effective solutions, ensuring continuous improvement in our service efficiency. With a growing presence across the USA, Canada, and Mexico, K+S Services provides numerous exciting career opportunities while recognizing and valuing the hard work and commitment of our associates.www.k-and-s.com

What You Will Be Responsible For:
- Overseeing all aspects of customer service and sales support.
- Creating new orders in internal systems as required.
- Generating initial quotes, processing approvals, and handling shipping and invoicing requests based on priority.
- Ensuring all relevant information is accurately captured and input into the ERP system.
- Collaborating with Operations to prioritize and expedite delivery scheduling of services.
- Engaging with Customers, Sales, Operations, and Shipping/Receiving teams to resolve inquiries and issues.
- Reviewing and managing workflow schedules to proactively handle open orders.

Qualifications We Seek:
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.)
- Strong multitasking abilities
- Minimum of a High School diploma or equivalent

About K+S Services, a SunSource Company

K+S Services, a member of the SunSource family, excels in providing a wide array of industrial repair solutions, recognized for our commitment to quality and improvement. We support a vast array of manufacturers and part numbers, and we pride ourselves on delivering exceptional service across North America.

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