About the job
This position is based at: 5510 Walzem Rd., San Antonio, TX 78218
About PLS:
At PLS, we believe you deserve better! PLS stands for People, Location, and Service, and we are a premier retail provider of financial services. Our mission is centered around our customers, and our dedicated team members are committed to going above and beyond every day. With over 200 financial service centers across 12 states, PLS offers a range of convenient and affordable financial products and services designed to meet everyday financial needs. Founded in 1997 by Bob and Dan Wolfberg, our company prioritizes transparency and accessibility, ensuring that our services remain appealing even to those with existing banking relationships.
Position Overview:
As a Customer Service Specialist (CSS), you will serve as the primary contact for our customers, embodying the PLS brand and delivering exceptional service. You will engage with customers, guide them through our offerings, and uphold our commitment to quality and compliance with all regulations and policies.
