Qualifications
Candidates should possess previous experience in customer service, ideally within hospitality or financial services. Strong communication skills, a customer-first mindset, and the ability to handle transactions accurately are essential. Familiarity with point-of-sale systems is a plus, and attention to detail is vital for maintaining a balanced cash drawer and adhering to company policies. A high school diploma or equivalent is required.
About the job
Join our dynamic team as a Customer Service Specialist at PLS, located at 2040 Amsterdam Ave., New York, NY 10032. In this pivotal role, you will be the face of PLS, providing exceptional service and support to our valued customers. Your primary responsibilities will include educating customers about our diverse financial products and services, ensuring all transactions comply with relevant regulations, and maintaining our high standards of quality and service. Your dedication will help create a welcoming and efficient environment for both customers and team members.
About PLS
PLS® is a premier retail provider of financial services dedicated to serving our community with convenience, transparency, and affordability. Founded in 1997, PLS has grown to over 200 locations across 12 states, providing consumers with essential financial products that cater to their everyday needs. At PLS, we believe that our customers deserve better, and our dedicated team members strive to exceed expectations every day. Join us and be part of a company that puts people first.
