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Customer Service Representative

PLS6520 Airline Dr, Houston, TX
On-site Full-time

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Qualifications

Preferred experience in customer service roles within hospitality, financial services, retail, or restaurants. Strong interpersonal skills and a genuine desire to engage with customers. Excellent verbal communication abilities. Proficiency in cash handling and transaction processing. Detail-oriented with a commitment to accuracy in all transactions.

About the job

About PLS®:

At PLS, we believe you deserve better! Established in 1997 by Bob and Dan Wolfberg, PLS – which stands for People, Location, Service – is a premier retail provider of financial services. With over 200 financial service centers across 12 states, headquartered in Chicago, we prioritize our customers by offering convenient, transparent, and often more affordable financial solutions. Our check cashing stores empower consumers to manage their financial needs effectively, making us a trusted partner in their daily lives.

 

Position Overview:

As a Customer Service Specialist (CSS), you will be the welcoming face of PLS, serving as the primary point of contact for our valued customers. Your role is crucial in delivering exceptional customer service and educating clients on our diverse range of products and services. You will uphold our company’s quality standards and adhere to all relevant policies and procedures.

About PLS

PLS is not just about financial services; it's about creating a positive impact in our customers' lives. We pride ourselves on our dedicated team members who consistently go the extra mile to ensure customer satisfaction. Join us and be part of a dynamic workforce that values your contributions and fosters professional growth.

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