Customer Service Representative

PLS123 E Vernon Ave, Los Angeles, CA

On-site Full-time

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Qualifications

Previous experience in customer service, preferably in hospitality, financial services, retail, or restaurant environments. Strong interpersonal skills and a genuine enthusiasm for engaging with customers. Ability to work well under pressure while maintaining accuracy and attention to detail. Proficiency in cash handling and experience with point-of-sale systems is advantageous. Commitment to maintaining company standards and compliance with regulations.

About the job

This position is based at our vibrant location in Los Angeles, CA 90011.

About PLS:

At PLS, which stands for People – Location – Service, we pride ourselves on being a premier retail provider of financial services. With our customers at the heart of everything we do, we recognize that our dedicated team members are the driving force behind our success. Headquartered in Chicago, our expansive network comprises over 200 financial service centers across 12 states. Our check cashing stores offer convenient, transparent, and often more affordable financial products and services to help our customers manage their daily financial needs. Founded in 1997 by Co-Presidents Bob and Dan Wolfberg, PLS is committed to delivering superior service and value to our clients.

Position Overview:

As a Customer Service Representative (CSR), you will serve as the primary point of contact for our customers and embody the PLS brand. Your responsibilities will include providing exceptional customer service, educating clients on our range of products and services, and ensuring compliance with all relevant policies and procedures.

About PLS

PLS is a leading retail financial services provider committed to enhancing the lives of our customers. With our customer-centric approach and a robust presence across multiple states, we offer a wide array of financial solutions designed to meet our clients' diverse needs. Our dedicated team is passionate about delivering outstanding service, ensuring that every customer leaves satisfied.

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