Customer Service Representative

PLS6118B Scott St, Houston, TX

On-site Full-time

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Qualifications

Prior experience in customer service roles, particularly in hospitality, financial services, retail, or restaurants is preferred. Strong interpersonal skills and a genuine desire to engage with customers. Excellent verbal communication abilities. Proficient in cash handling and transaction processing. Ability to work effectively in a fast-paced environment.

About the job

About PLS:

At PLS® , which stands for People, Location, Service , we are dedicated to providing exceptional financial services tailored to our customers' needs. Our customers are our priority, and our remarkable team members strive to exceed expectations daily. Founded in 1997 and headquartered in Chicago, PLS operates over 200 financial service centers across 12 states, offering check cashing and other financial products designed for convenience and transparency. Even when customers have banking options, they choose us for our accessible and often more affordable solutions.

Position Overview:

As a Customer Service Specialist (CSS), you will be the first point of contact for our valued customers. Your role is to embody the PLS spirit, delivering outstanding customer service while educating clients about our range of products and services. You will ensure compliance with company standards and uphold our commitment to quality in every interaction.

About PLS

PLS® is a premier provider of financial services, emphasizing the importance of people, location, and service. Our mission is to offer accessible financial solutions through our extensive network of service centers, making everyday financial management easier for our customers. Join our dynamic team and be part of a company that values its employees and customers alike.

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Customer Service Representative

PLS

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About PLS®:At PLS, we believe in putting our customers first! Established in 1997 by Bob and Dan Wolfberg, PLS – which stands for People, Location, Service – is a prominent retail provider of financial services. With over 200 service centers across 12 states, we offer a range of convenient financial solutions, including check cashing, designed to meet the ev…

Dec 8, 2025

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Customer Service Representative

PLS

On-site|On-site|8607 Long Point Rd., Houston, TX

Join the PLS Team!At PLS, which stands for People – Location – Service, we believe in putting our customers first. Established in 1997 by Bob and Dan Wolfberg, we are a leading provider of financial services with over 200 centers across 12 states. Our goal is to provide convenient and affordable financial products to help our customers manage their daily financial needs. Our exceptional team members are the backbone of our success, and we are committed to delivering the best service possible.Position Overview:As a Customer Service Specialist, you will be the face of PLS, engaging directly with our customers and providing them with outstanding service. You will educate customers about our diverse range of products and services while ensuring that all operations are conducted in line with our high standards and compliance requirements.

Dec 8, 2025

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PLS

On-site|On-site|6520 Airline Dr, Houston, TX

About PLS®:At PLS, we believe you deserve better! Established in 1997 by Bob and Dan Wolfberg, PLS – which stands for People, Location, Service – is a premier retail provider of financial services. With over 200 financial service centers across 12 states, headquartered in Chicago, we prioritize our customers by offering convenient, transparent, and often more affordable financial solutions. Our check cashing stores empower consumers to manage their financial needs effectively, making us a trusted partner in their daily lives. Position Overview:As a Customer Service Specialist (CSS), you will be the welcoming face of PLS, serving as the primary point of contact for our valued customers. Your role is crucial in delivering exceptional customer service and educating clients on our diverse range of products and services. You will uphold our company’s quality standards and adhere to all relevant policies and procedures.

Dec 8, 2025

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PLS

On-site|On-site|11200 Northwest Hwy, Houston, TX

At PLS® (People – Location – Service), we believe you deserve better! As a Customer Service Specialist, you will be the first point of contact for our valued customers, embodying the PLS commitment to exceptional service. Your role involves educating customers about our diverse financial products while ensuring compliance with all regulations and maintaining our high-quality service standards. Join our dynamic team and help us make a difference in the financial wellbeing of our community.

Dec 8, 2025

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Customer Service Representative

PLS

On-site|On-site|6118B Scott St, Houston, TX

About PLS:At PLS® — which stands for People, Location, Service — we are dedicated to providing exceptional financial services tailored to our customers' needs. Our customers are our priority, and our remarkable team members strive to exceed expectations daily. Founded in 1997 and headquartered in Chicago, PLS operates over 200 financial service centers across 12 states, offering check cashing and other financial products designed for convenience and transparency. Even when customers have banking options, they choose us for our accessible and often more affordable solutions. Position Overview:As a Customer Service Specialist (CSS), you will be the first point of contact for our valued customers. Your role is to embody the PLS spirit, delivering outstanding customer service while educating clients about our range of products and services. You will ensure compliance with company standards and uphold our commitment to quality in every interaction.

Dec 8, 2025

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Join PLS® as a Customer Service Specialist, where you will be the vital link between our company and our customers. As the face of PLS, your role is to provide exceptional customer service, ensuring every client interaction is positive and informative. You'll educate customers on our diverse range of financial products and services, while adhering to company policies and regulatory standards. Your commitment to excellence will help maintain our reputation as a trusted provider in the financial services sector.

Dec 8, 2025

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Join PLS as a Customer Service Representative and become the face of our company! You will deliver exceptional service to our customers, educating them about our financial products and services while ensuring compliance with regulations. Your role will be pivotal in creating a welcoming atmosphere and driving repeat business, all while maintaining company standards.

Feb 9, 2026

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Job OverviewAs a Customer Service Representative at PulseMediaNL, you will be the face of our company, embodying our dedication to exceptional customer experience. Your primary responsibility will be to assist customers throughout their engagement with us, addressing inquiries, offering guidance, and ensuring they fully utilize our services.This position is perfect for an individual who is compassionate, solution-focused, and excels in a dynamic, technology-driven environment.Your ResponsibilitiesCustomer Interaction & SupportPromptly respond to customer inquiries through email, chat, and phone with professionalismProvide clear and precise information regarding products, services, and proceduresEnsure every customer interaction is positive, helpful, and contributes to customer satisfactionProblem SolvingEffectively investigate and resolve customer issues, escalating to management when necessaryTake full ownership of customer concerns from initial contact through to resolutionFollow up with customers to guarantee satisfaction and resolutionEnhancing Customer ExperienceIdentify recurring customer issues and communicate findings with internal teamsAssist in the enhancement of support processes and the overall customer journeyMaintain accurate records of customer interactions using internal systemsTeam CollaborationCollaborate with Sales, Operations, and Product teams to meet customer needsSupport internal initiatives aimed at improving customer satisfaction and retention

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Location: 798 Maxey Rd., Houston, TXAbout PLS:At PLS, which stands for People – Location – Service, we believe everyone deserves better financial solutions. As a premier retail provider of financial services, our commitment to our customers is paramount. With over 200 financial service centers across 12 states, our mission is to offer convenient, transparent, and cost-effective financial products that meet the everyday needs of our customers. Established in 1997 by founders Bob and Dan Wolfberg, PLS operates with a customer-first philosophy, ensuring our team members excel in service delivery, making us a trusted partner in financial management.Position Overview:As a Customer Service Advocate (CSA), you will be the vital connection between PLS and our valued customers. Your primary responsibility will be to deliver exceptional customer service and provide educational support regarding our diverse range of products and services. You will play a key role in upholding our company’s quality standards and adhering to all operational policies and regulations.

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Customer Service Representative

Qualifications

About the job

About PLS

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