Customer Service Representative

PLS7010 Albermarle Road, Charlotte, NC

On-site Full-time

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Qualifications

Ideal candidates will possess prior experience in customer service roles, preferably in hospitality, retail, finance, or restaurants. Strong communication skills, a proactive attitude, and a passion for helping others are essential. Candidates should be comfortable engaging with customers, managing transactions accurately, and resolving inquiries efficiently.

About the job

Join our dynamic team at PLS as a Customer Service Specialist, where you will be the face of our company, ensuring exceptional service and support to our valued customers. You will play a crucial role in educating clients about our diverse range of financial products and services, while adhering to our high standards of compliance and quality. Your efforts will help foster a welcoming environment that promotes client loyalty and satisfaction.

About PLS

PLS® is a premier retail provider of financial services committed to putting our customers first. Founded in 1997, PLS operates over 200 centers across 12 states, providing convenient financial solutions that cater to everyday needs. Our dedicated team is at the heart of our success, ensuring that we deliver transparent, affordable, and accessible services. Join us in making a difference in the lives of our customers!

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Customer Service Representative

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On-site|On-site|4651 South Blvd, Charlotte, NC

Location: 4651 South Blvd, Charlotte, NC 28217About PLS:At PLS®, we believe you deserve better! As a premier retail provider of financial services, PLS stands for People, Location, and Service. Our customers are at the forefront of our mission, and our dedicated team members consistently strive to exceed expectations. Established in 1997 by Bob and Dan Wolfberg, PLS has grown to encompass over 200 financial service centers across 12 states. We pride ourselves on offering convenient, transparent, and often more affordable financial products and services that cater to our customers' everyday needs.Position Overview:As a Customer Service Specialist (CSS), you will serve as the primary liaison between PLS and our valued customers. Your role is crucial in delivering exceptional service while also educating clients about our array of products and services. You will ensure adherence to our quality standards and compliance with all relevant policies and procedures.

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Customer Service Representative

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Location: 4431 N Tryon St, Charlotte, NC 28213About PLS: At PLS, which stands for People – Location – Service, we are dedicated to providing exceptional financial services to our customers. Founded in 1997, PLS operates over 200 financial service centers across 12 states. Our focus is on convenience, transparency, and affordability. We pride ourselves on having a team of dedicated professionals who are committed to going above and beyond for our customers. Join us in making a difference in the lives of those we serve!Position Summary: As a Customer Service Representative (CSR), you will be the welcoming face of PLS, responsible for delivering superior customer service. You will engage with our customers, educate them on our diverse range of financial products and services, and ensure compliance with all operational standards. Your role is crucial in maintaining the quality and integrity of our services.

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Customer Service Representative

PLS

On-site|On-site|7010 Albermarle Road, Charlotte, NC

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This position is based at 4431 N Tryon St, Charlotte, NC 28213About PLS:At PLS, which stands for People – Location – Service, we believe you deserve better! As a premier retail provider of financial services, we prioritize our customers above all else. Our exceptional team members are dedicated to delivering top-notch service every day. Headquartered in Chicago, the PLS Group operates over 200 financial service centers across 12 states, offering consumers convenient financial products and services to meet their everyday needs. While many of our clients maintain traditional banking relationships, they choose PLS for its accessibility, transparency, and often lower costs. Founded in 1997 by Co-Presidents Bob and Dan Wolfberg, PLS is committed to enhancing the financial well-being of our customers.Position Overview:As an Overnight Customer Service Specialist, you will be the frontline representative for PLS, embodying our commitment to outstanding customer service. Your role will involve educating customers about our diverse range of financial products and services while ensuring adherence to company quality standards and compliance with all relevant policies and regulations.

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