Qualifications
Ideal candidates will have prior experience in customer service, ideally within the hospitality, financial services, retail, or restaurant sectors. You should possess strong interpersonal skills, a proactive attitude towards customer engagement, and the ability to handle transactions accurately. A keen attention to detail, ability to work in a fast-paced environment, and familiarity with point-of-sale systems are essential. Additionally, a commitment to teamwork and a passion for providing outstanding service are crucial.
About the job
Join our dynamic team as a Customer Service Specialist at PLS, located at 5400 S. Cooper St., Arlington, TX. As the frontline representatives of our company, you will play a critical role in delivering exceptional service and building lasting relationships with our customers. You will educate customers about our diverse financial products and services while ensuring adherence to all regulatory standards. Your commitment to maintaining a welcoming environment and upholding our company’s quality standards will be key to your success.
About PLS
PLS® is a premier financial services provider dedicated to putting our customers first. With over 200 financial service centers across 12 states, we specialize in offering accessible and affordable financial solutions. Founded in 1997 by industry veterans Bob and Dan Wolfberg, PLS is committed to transparency, convenience, and exceptional service. Our mission is to empower customers to manage their everyday financial needs with ease and confidence.
